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Craig Prochaska
Refer Me
676 Reviews
Craig was born and raised in Saukville. As a child, he always had an interest in cars. He has been in the service industry since 2010. Craigs is patient, kind and knowledgeable and makes sure his customer are taken care of. He now lives in Milwaukee with his wife and two-year-old son. There's nothing more that he loves then coming home to his son waiting for him at the door with open arms saying "da"
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
13 yrs, 7 mos
Languages Spoken
English
676 Reviews
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676 Reviews of Craig Prochaska
June 17, 2020
Dropped my truck off for an oil change and tire rotation, and received a text 45 minutes later that it was ready for pick up! They even ran it though the wash for me. 10/10. and received a text 45 minutes later that it was ready for pick up! They even ran it though the wash for me. 10/10. More
by markellis94
Verified Customer
Helpful 
June 17, 2020
Had an oil change, tire rotation and inspection. They did another great job, as usual. See you soon for my next service visit. Keep up the good work! another great job, as usual. See you soon for my next service visit. Keep up the good work! More
by rapidrudy
Other Employees Tagged: Jim Bramel , Caleb Repinski
June 15, 2020
I had a very bad experience at Lake Ford. Employees are disrespectful, unethical. Unprofessional and dishonest. I have moved on to another ford dealership that much better. disrespectful, unethical. Unprofessional and dishonest. I have moved on to another ford dealership that much better. More
by VANCAITOGEORGE
June 10, 2020
Couldn’t be happier with their service. The staff is wonderful. We were kept informed on the progress of our repairs daily through texts and call and this was greatly appreciated. wonderful. We were kept informed on the progress of our repairs daily through texts and call and this was greatly appreciated. More
by John
June 04, 2020
Lake Ford employees are always friendly and knowledgeable when I take my car in for service. They are very helpful and willing to answer any questions that I may have. when I take my car in for service. They are very helpful and willing to answer any questions that I may have. More
by sig6450
Other Employees Tagged: Caleb Repinski
June 02, 2020
Great, efficient service I was pleased to get an appointment and quick, effective service despite the current disruptions due to the virus situation. It is great to know I can I was pleased to get an appointment and quick, effective service despite the current disruptions due to the virus situation. It is great to know I can depend upon Lake Ford in a time when so many things in life are disrupted or in flux. More
by steven7859
Other Employees Tagged: Caleb Repinski
May 31, 2020
Brought my Explorer in for a couple recalls was an easy process and only took a few hours. They also gave the vehicle a once over and noted some items that needed attention. Thanks process and only took a few hours. They also gave the vehicle a once over and noted some items that needed attention. Thanks More
by FRIDGE1985
May 21, 2020
Easy to schedule, friendly service, and the work is completed in a timely fashion. I go out of my way to your location because of the service and people. completed in a timely fashion. I go out of my way to your location because of the service and people. More
by christenjj08
Other Employees Tagged: Caleb Repinski
May 20, 2020
Great service and answered questions quickly. Will be my place for servicing my vehicle going forward. Thanks for taking the time and keeping my car in optimal condition place for servicing my vehicle going forward. Thanks for taking the time and keeping my car in optimal condition More
by Priceja02
May 20, 2020
Not respected Although I don't feel at all sick, I know a person can be A symptomatic carrying the corona Covid-19 virus and transmit to others. Therefore I wore a Although I don't feel at all sick, I know a person can be A symptomatic carrying the corona Covid-19 virus and transmit to others. Therefore I wore a protective mask, out of respect for the service writers. I asked why the weren't wearing facial covers and was told it was their choice not to. I explained why I was wearing a mask for their safety not mine and they still said had the choice to and chose not to. When expressing my feelings to the service manager she told me that it was my choice to come in and she was not going to wear a mask. I then responded by saying correct it is my choice therefore I was not going to return after being a customer for at least a decade . I did call in advance on a Monday morning spoke to the Service Manager explaining I was a senior citizen to see if they were busy was told not to worry. Sorry I didn't ask if they would be wearing face coverings when addressing the public over a service counter. Hadn't you sent me this questioner I probably would have stewed in silence. Thank You, I feel better and have learned a valuable lesson, when going somewhere phone first to see if they are practicing safety and respecting their customers if not I will take my business elsewhere. After all there is an old saying "the customer is always right". That's if you want to keep them as a customer. More
by Donna Cherek
Other Employees Tagged: Jessie Schumacher
