372 Reviews
Write a Review372 Reviews of Craig Rotter
January 11, 2018
Excellent service! I recently brought my CX-5 in for service. When I arrived (15 minutes before they were even open), I was greeted warmly by Craig and another young wom I recently brought my CX-5 in for service. When I arrived (15 minutes before they were even open), I was greeted warmly by Craig and another young woman. Although he wasn't supposed to be there yet, Craig went out of his way to help me....going over all of the options and even going outside in the 15 degree weather to look at the car. The communication throughout the day was excellent and I was able to pick up the car in no time!!!!! A smile to start the day goes a long way!!!! More
December 27, 2017
service for first year Outstanding service every visit; three so far for my one year old Mazda 3 Hatchback include two oil services and NYS Inspection. Courteous and friend Outstanding service every visit; three so far for my one year old Mazda 3 Hatchback include two oil services and NYS Inspection. Courteous and friendly people in every encounter, This is the best dealership I've ever dealt with in more than 50 years of car ownership. More
Other Employees Tagged: Phil Puleo, Kenny Davis, Joe Bonavita
December 22, 2017
Always a pleasant experience. They know how to make customers feel welcomed, from the warm smiles, the genuine ' good morning' from the staff, providing me options. Sometimes the s They know how to make customers feel welcomed, from the warm smiles, the genuine ' good morning' from the staff, providing me options. Sometimes the small things do matter, and glad that hospitality has not been lost at the service center. More
Other Employees Tagged: Gary Gavin, Not sure of his name, but he was a tall black man... very polite and welcoming.
December 19, 2017
service I have been coming to this dealer for years for service and it only gets better,The service department is always very friendly and i usually am done i I have been coming to this dealer for years for service and it only gets better,The service department is always very friendly and i usually am done in a half hour from my service appointment time.Gary is the service manager and his staff is wonderful ,thank you staff More
Other Employees Tagged: Gary Gavin, Kristie Vargas
November 30, 2017
THE BEST IN THE BUSINESS!!! If you want an amazing experience purchasing your new vehicle, look no further!! Craig and the staff in the Service Department are courteous, profess If you want an amazing experience purchasing your new vehicle, look no further!! Craig and the staff in the Service Department are courteous, professional and truly define what it means to take pride in workmen ship! Charlie in sales explained all the fantastic features of my new Mazda CX-5. His enthusiasm is contagious! Kenny in finance helped make this purchase seamless and pleasant! Congratulations to a team who work together to make the customers their first priority!! More
Other Employees Tagged: Kenny Davis, Charlie Fizzuoglio
November 29, 2017
Sales and Service Tops!!! Phil in Sales and Craig in Service are a "Grand Slam" combination at Wantagh Mazda!!! Could not ask for better experiences in the automobile dealersh Phil in Sales and Craig in Service are a "Grand Slam" combination at Wantagh Mazda!!! Could not ask for better experiences in the automobile dealership business! MartyFiveTowns More
Other Employees Tagged: Phil Puleo, David Chiari
November 17, 2017
Service at it's best! I had recall issues with my RX8 and the service team helped me in every way that they could. Craig, Kristie and the rest of the awesome crew are excep I had recall issues with my RX8 and the service team helped me in every way that they could. Craig, Kristie and the rest of the awesome crew are exceptional at what they do! They accommodated me with a loaner car as well. Nice people and great service! More
Other Employees Tagged: Gary Gavin, Kristie Vargas
November 17, 2017
Service Auality Great service .....Very professional .Quality all around . Would recommend to everyone. Explained the service that was needed & went out of the way t Great service .....Very professional .Quality all around . Would recommend to everyone. Explained the service that was needed & went out of the way to answer questions . More
November 09, 2017
Exceptional Service from start to finish! Brought my 2011 CX9 in and it was determined that I needed a new transmission and rear drive shaft. As the parts needed to be ordered and the repair Brought my 2011 CX9 in and it was determined that I needed a new transmission and rear drive shaft. As the parts needed to be ordered and the repair would take a few days once they were in, I was given a loaner car ( 2018 CX5....nice ride btw!) and kept informed of the progress throughout. Craig was courteous, knowledgeable and a pleasure to deal with as were the rest of the service staff. I picked up my car today and it not only runs like a dream again, it was washed and the interior cleaned....now that is service.!! More
October 30, 2017
Quality and friendly service My wife's vehicle needed repair, and Craig gave us a loaner vehicle. He kept us informed daily what was parts were needed. The estimate came in lower, My wife's vehicle needed repair, and Craig gave us a loaner vehicle. He kept us informed daily what was parts were needed. The estimate came in lower, and when I had questions on the repair he told me to bring it back the next day and he explained it in detail to me. My Mazda 3 needed inspection at the end of month, and Gary had me in and out so fast I didn't even had a chance to drink my coffee across the street. What a pleasure that service team is to deal with, that is why we have bought 3 vehicles in the last 17 years there. Quality, friendly, and fast service, and a no pressure sales team make it an ideal dealership for our family. More
Other Employees Tagged: Phil Puleo, Josh Pena , Gary Gavin, Kristie Vargas

