Craig Ruskaup | Page 22
Sales Manager
ODaniel Chrysler Dodge Jeep Ram
5611 Illinois Rd
Fort Wayne, IN 46804
I was born in Van Wert Ohio and have been living in Fort Wayne since 1991. I have been a valued employee here at O'Daniel since 1991! I pride myself on being an honest hard worker. I am a company man and I absolutely love my family and my life. By having the same goal as I do, O'Daniel makes it easy to have customers for life.
Read more266 Reviews
Write a ReviewDealership Experience
35 yrs, 7 mos
Industry Experience
38 yrs, 6 mos
Specialties & Trainings
Customer Service
266 Reviews of Craig Ruskaup
March 13, 2019
Great Deal and Experience Had been shopping for a new/used truck for several weeks comparing prices. Sent out emails to narrow the field. Most of the dealerships seemed bothe Had been shopping for a new/used truck for several weeks comparing prices. Sent out emails to narrow the field. Most of the dealerships seemed bothered by responding to emails with specific info but Ref did a great job getting information and ultimately making the deal. Everyone involved once the deal was done was very professional and friendly. I usually dread going through the car buying process but the team at O’Daniel- Ref, Craig, Josh and Jarod made it good day. More
Other Employees Tagged: Joshua Burkhardt , Jarod Burgess, Ref Resendiz-Estrada
March 04, 2019
Couldn't be Happier! David was referred to us as someone who could help us out and allow us to upgrade vehicles. I was in the unique position of becoming legally blind. David was referred to us as someone who could help us out and allow us to upgrade vehicles. I was in the unique position of becoming legally blind. I'd been trying to sell my car for one year. We went to the dealership hoping to trade in both our vehicles for a newer car. David was happy to help. He accommodated us in every way including picking up my car at our home. He indicated when your name is on the sign, you have to do things right. He also welcomed us to the O'Daniel family with our purchase of our new 2019 300S. We love the car! We're proud to be David's first new car sale. More
Other Employees Tagged: David O'Daniel , Andrea Laux
February 24, 2019
Amazing Customer Service! Justin Harding is the kind of sales professional you pray to meet when you walk into a dealership! Professional, knowledgeable and honest! He expertly Justin Harding is the kind of sales professional you pray to meet when you walk into a dealership! Professional, knowledgeable and honest! He expertly explained all off my options, got to know me and what kind of vehicle would benefit my life, and did not hesitate on any questions or concerns that I had! I was unsure about purchasing a vehicle when I walked in but when I walked out I was 100% satisfied with my decision, thanks to Justin! I love my 2019 Jeep Compass! O'Daniels and Justin Harding have a customer for life! More
Other Employees Tagged: Justin Harding , Shaylene Shaw
February 23, 2019
Jeep number six Thanks Pat.... Like they say, Happy Wife Happy Life! She loves it!! Like always, Craig and the boys made the purchase super smooth and easy. Thanks f Thanks Pat.... Like they say, Happy Wife Happy Life! She loves it!! Like always, Craig and the boys made the purchase super smooth and easy. Thanks for everything!!!! More
Other Employees Tagged: Patrick Garrett , Casey Costello
February 22, 2019
Odaniel Rocks!! Just picked up my 2019 Overland from Pat Garrett. I love it!! This is my 6th Jeep I’ve purchased from them and they always make it such a seemless and Just picked up my 2019 Overland from Pat Garrett. I love it!! This is my 6th Jeep I’ve purchased from them and they always make it such a seemless and enjoyable experience!! Thanks to Craig, Pat & Casey for making it happen!! More
Other Employees Tagged: Patrick Garrett , Casey Costello
February 19, 2019
A great experience worth so much My husband and I drove a 2007 Chrysler Pacifica for 10 years. It was time for something new. Pat was awesome listening to our wants and needs in picki My husband and I drove a 2007 Chrysler Pacifica for 10 years. It was time for something new. Pat was awesome listening to our wants and needs in picking out a new vehicle. He found exactly what would fit us and our family, a 2019 Chrysler Pacifica. We are not the fastest learners when it comes to electronics and computers. Pat did a great job tutoring us on the screen and all the options on our new van. Six days later we took a small trip in our new van. We were able to recall Pat's instructions and had a very nice trip and felt very safe and comfortable in our new Pacifica. We would recommend the new Pacifica and Pat as a salesman to everyone. More
Other Employees Tagged: Patrick Garrett , Andrea Laux, Randy Powell
February 13, 2019
Feels like home! The staff at O'Daniels is always very friendly and accommodating. It feels like home. I know I can drop in anytime and they will remember who I am an The staff at O'Daniels is always very friendly and accommodating. It feels like home. I know I can drop in anytime and they will remember who I am and what I bought and help me in anyway possible. More
Other Employees Tagged: Adam Sauerland , Elizabeth Conner, Shaylene Shaw
January 29, 2019
Professional and Relational Purchased our 2nd vehicle from O’Daniel on Illinois Road. Ref Estrada was our salesperson and he was both professional and relational. We highly recom Purchased our 2nd vehicle from O’Daniel on Illinois Road. Ref Estrada was our salesperson and he was both professional and relational. We highly recommend him. Josh Burkhardt was also both very professional and relational. The vehicle buying experience is one of our less favorite things to do; however, the team at O’Daniel makes it not only less “dread-able” but also they make it enjoyable. We felt respected and appreciated. We recommend highly! More
Other Employees Tagged: Joshua Burkhardt , Ref Resendiz-Estrada
January 18, 2019
Above and beyond Thank you Ref Resendiz for making the car buying experience great! You showed me so many options and helped me make an informed decision. I absolutely Thank you Ref Resendiz for making the car buying experience great! You showed me so many options and helped me make an informed decision. I absolutely love my new Jeep Wrangler unlimited Rubicon!!!! Thanks for staying late to help me get connected inside my vehicle as well! I highly recommend Ref and the team if you’re looking to make a new purchase. Happy girl here! More
Other Employees Tagged: Casey Costello, Ref Resendiz-Estrada
January 16, 2019
Smooth and sufficient Great dealer to work with! I needed a vehicle ASAP and they were able to give me something that I could afford! Very nice place and a good selection. Great dealer to work with! I needed a vehicle ASAP and they were able to give me something that I could afford! Very nice place and a good selection. Ref is the best! More
Other Employees Tagged: Will Douglas , Casey Costello, Ref Resendiz-Estrada, Shaylene Shaw

