Craig Ruskaup | Page 22

Great Wrangler Buying Experience We live in Indianapolis but were up visiting family in Ft. Wayne and stopped by O'Daniels to check out their Wranglers and couldn't believe the select We live in Indianapolis but were up visiting family in Ft. Wayne and stopped by O'Daniels to check out their Wranglers and couldn't believe the selection they had. So many you could get a very good idea about what options and combinations were possible. Something that you can't determine just using the Jeep website. Our salesman, Jeff, was very helpful but not overbearing. He came through meeting all of our expectations during the delivery of our vehicle. More

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To who it may concern, To who it may concern, I am very pleased with the customer service that I received with during my visit t To who it may concern, I am very pleased with the customer service that I received with during my visit to the dealership. Everyone was very pleasant to work with and were always there to help even if it wasn't necessarily their customer. The reasoning behind my giving the dealership such a high rating is the overall experience. I have always been a customer of another local dodge dealership but decided to go outside my comfort zone so to speak and shop around. O'daniels took care of me and went above and beyond the help I would of expected with a dealership. No pressuring into buying a vehicle from them or telling you that there aren't any options. Corey Harris is the salesman that I was dealing with and was outstanding by far. This individual actually took the time to go above a customer's expectations. Anytime I had a question via phone/email, he responded quickly and with the answers I was looking for. By far, the O'daniel family takes great pride in their customers and their experience when buying a new/used vehicle. Sincerely, Brad Holmes-Satisfied Customer!! More

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Our relationship with Pat and O'Daniel's is at least ten years plus. Both of our vehicles were purchased through this dealership. We appreciate the brand and have always had a very good ownership least ten years plus. Both of our vehicles were purchased through this dealership. We appreciate the brand and have always had a very good ownership experience. Prior to this purchase we decided to do our due dilligence and at least consider other brands and options. Our limited experience with this proved to be stereotypical of the car shopping experience. This has never been our experience with O'Daniel's. It also confirmed in our minds the integrity and comfort we find in dealing with Pat Garrett and Craig Ruskaup. There is little question of Pat's knowledge and experience and by far he makes the shopping/purchase experience easy and comfortable. It is very obvious that he enjoys his job and that he understands the ultimate significance in building stong customer relations that just as significantly lead to strong friendships and a lasting relationship. More

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I ordered my Jeep from the factory through O'Daniel Motors because they know Jeeps. I wanted not only a factory order but also a dealership that would meet my needs in ordering and installing aftermark Motors because they know Jeeps. I wanted not only a factory order but also a dealership that would meet my needs in ordering and installing aftermarket equipment once my Jeep arrived from the factory. Roberta Parkison made sure that everything went smooth and she was there every step of the way to make sure the process went according to plan. After my Jeep arrived from the factory, Roberta was sending me pictures before the modifications took place. I had leather seats installed after my Jeep arrived from the factory. I also had a 2 1/2" lift kit installed, as well as a new front bumper, winch, wheels and tires. After I took delivery, I was back to O'daniel Motors to have the new front bumper and side rails installed. Flawless installation by the body shop!! I can't say enough good things about Roberta. She is as nice a person as you'll ever meet. No pressure sales tactics. She wanted to make sure I got the best deal possible and made me feel like I was her only customer. Make sure you ask for Roberta by name when you plan on going to O'daniel to buy a vehicle and your experience will be a great one! Craig Ruskaup is the sales manager and he was my go-to guy for ordering the right equipment and making sure I got the right price on both the equipment and labor. He knows Jeeps and most importantly, he knows Jeep equipment. You will find no one better in the business as Craig when it comes to Jeeps! Bob Kimes was a pleasure to work with when it came down to financing and again, everything went smoothly from the time we sat down until I left with my Jeep. I would definitely recommend this dealership hands down over any other Jeep dealership between Mishawaka and Ft Wayne and I won't go anywhere else in the future. More

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This is the third Jeep I have purchased from O'Daniels in the last 16 years. I had a 96 Grand Cherokee that I drove for 225,000 miles, an 04 Grand Cherokee that I drove for 145,000 miles. I worked with Cra the last 16 years. I had a 96 Grand Cherokee that I drove for 225,000 miles, an 04 Grand Cherokee that I drove for 145,000 miles. I worked with Craig Ruskaup for the first two vehicles and it was a great experience.This last purchase was a 12 Grand Cherokee that Pat Garrett helped me with and I love it! Pat stayed in touch with me on a regular basis trying to put together different deals on a variety of cars and finally helped me by working a great deal on the 12 Grand Cherokee Limited. He was very helpful and went the extra mile for me. I have and would recommend O'Daniels to anyone who is looking for a new or used car. More

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Great staff, great selection of vehicles, excellent service and very competitive pricing. They really go out of there way to help you with your needs!! service and very competitive pricing. They really go out of there way to help you with your needs!! More

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We came to O'Daniel after visiting several dealerships. We were not pressured or made to feel we were waiting the salesman's time. We went backe and forth in our search between new and used. During all o We were not pressured or made to feel we were waiting the salesman's time. We went backe and forth in our search between new and used. During all of this Mark (and Craig Ruskaup) were very paitent and we are very happy with our used car purchase and will be back in the future. More

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I wanted to surprise my husband for his birthday with new rims and tires for his Wrangler. During the process, we also purchased a new Jeep Liberty Jet. The customer service throughout the entire process new rims and tires for his Wrangler. During the process, we also purchased a new Jeep Liberty Jet. The customer service throughout the entire process was exceptional! The communication and updates I received from Adam as we were working on the surprise for my husband made the process great fun! Adam even followed up with me on his day off and was willing to stay late to meet my scheduling needs. Craig made sure we received the optimal rebates and Bob in finance was also a pleasure! We were 100% completely satisfied and would not go anywhere else! More

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