Craig Servo
Craig Servo at Lorenzo Nissan Ft. Lauderdale

Craig Servo | Page 27

Service Advisor

Lorenzo Nissan Ft. Lauderdale

1051 S Federal Hwy
Fort Lauderdale, FL 33316

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4.8
507 Reviews
4.8

507 Reviews

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507 Reviews of Craig Servo

October 08, 2024

Dealership Rating
Employee Rating

I wouldn’t buy a Nissan anywhere else. Fantastic buying experience from start to finish. My advisor Gino was professional, courteous, helpful, honest, and knowledgeable. The people at Lore More

by john.h.sehi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gino Decunto, Terry Kelly

Oct 09, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thanks for sharing your experience! We're so pleased you enjoyed working with our team at Lorenzo Nissan Fort Lauderdale.

October 04, 2024

Dealership Rating
Employee Rating

I spent two thousand dollars on a simple issue just for them to fix everything but the issue they claim they changed spark plugs but now my car misfires worse than ever said they gave me the safety value w More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luca Perez, Eddy Del-Cid, John Mikulla, Randy Hamilton , Nestor Alvarez, Alex Bazan, Theo Cameron, Terry Kelly, Gerald Wynter

Oct 05, 2024

Lorenzo Nissan Ft. Lauderdale responded

Jean, Please know your feedback is very important to us. I would like the chance to speak with you about your experience with our Service Team regarding the status of your vehicle after services. At your earliest convenience, please send me an email with your contact information so we may discuss this further. Sincerely, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 04, 2024

Dealership Rating
Employee Rating

Everyone was very nice and they even helped me reduce my insurance payments. Lorenzo Nissan has always been a great location. More

by mokepemberley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Becerra, Terry Kelly, Gerald Wynter

Oct 04, 2024

Lorenzo Nissan Ft. Lauderdale responded

Great to hear you had a positive experience with the team at Lorenzo Nissan Fort Lauderdale. If there's anything more we can do, feel free to reach out.

October 03, 2024

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Employee Rating

Craig Servo is very knowledgeable rep which recommends the right service that should be taken in order to fix the issue More

by EGARCIALAVIN8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thanks for your review! We're pleased that our team helped you at Lorenzo Nissan Fort Lauderdale.

September 29, 2024

Dealership Rating
Employee Rating

CRAIG is the BEST Service Advisor! He has been handling my cars for over 10 years! More

by DDAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your loyalty, and we're glad our team has served you well for so many years.

September 28, 2024

Dealership Rating
Employee Rating

I only dealt with Craig servo he was the best I would recommend him to anybody he's a great person very fair very professional very courteous More

by Punkie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your positive experience with our team at Lorenzo Nissan Fort Lauderdale. We appreciate your recommendation and wish you the best.

September 24, 2024

Dealership Rating
Employee Rating

Very nice professional and efficient service. My vehicle was repaired favorably. I am pleased with the service I received from Lorenzo Nissan Ft. Lauderdale, Florida More

by Mindoverpurpose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luca Perez , Nestor Alvarez, Alex Bazan, Theo Cameron, Terry Kelly, Gerald Wynter, A J in the used car department was very helpful and knowledgeable concerning the questions I had about used vehicles and I will be returning to utilize his expertise in the event I am looking for and reliable used vehicle. thank you all

Sep 24, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. We’re glad to hear about your positive experience with the vehicle repair at Lorenzo Nissan Fort Lauderdale.

September 07, 2024

Dealership Rating
Employee Rating

Jean was amazing! !!! Very patient and kind!Ali was fantastic! I was able to get the car I really wanted! !! More

by mary.polidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Verdelus , Jean V and Ali

Sep 16, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thanks for the kind words about our team at Lorenzo Nissan Fort Lauderdale. We appreciate your review and are glad you got the car you wanted.

September 07, 2024

Dealership Rating
Employee Rating

They were excellent at getting my care serviced and the customer services was outstanding. Excellent. More

by RAYGRIFFITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nestor Alvarez, Terry Kelly, Gerald Wynter

Sep 16, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your positive experience with Lorenzo Nissan Fort Lauderdale. We appreciate your kind words about our service and customer support. Have a great day!

August 30, 2024

Dealership Rating
Employee Rating

I went to that dealership because right after the oil change appointment the engine light came on. When I got there I was dismissed and badly treated. They didn’t even look at the car to check what was w More

by raquena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nestor Alvarez, Terry Kelly, Gerald Wynter

Aug 31, 2024

Lorenzo Nissan Ft. Lauderdale responded

We are sorry to hear that you were dissatisfied with our service. I want to guarantee you that it is our highest priority that all customers are taken good care of. Please come see our General Manager and we are sure your concerns will be addressed and handled properly.

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