Craig Servo

Thank you for handling the service of my Rogue in a timely manner. I am confident that I am receiving the best care from Lorenzo Nissan. timely manner. I am confident that I am receiving the best care from Lorenzo Nissan. More

by willsjm51 Verified Customer Verified Customer

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Dropped off car Friday night for service Saturday morning. Had to call to confirm the car was recieved and was being worked on, which it wasn't. Required AC diagnostics which could notbhave been do morning. Had to call to confirm the car was recieved and was being worked on, which it wasn't. Required AC diagnostics which could notbhave been done on a Saturday, but was not communicated until I brought up the issues. Lack of communication is an issue. They did work to get the car serviced once I expressed concerns, but have to come back again for the AC work. They rotsted the tires and now I am missing a hubcap. The online appointments did not relay what work could or couldn't be done on a Saturday and it set me up with a representative would was not scheduled to work the day I brought it in. Will be sure to never use the online appointment and always calk in the future. More

by BRIANSTF Verified Customer Verified Customer

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Craig is the best service writer we have ever dealt with. We will be back. We will be back. More

by JPN908 Verified Customer Verified Customer

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They were most helpful and courteous,I am very pleased with the car I got with the car I got More

by MARKCLARKE Verified Customer Verified Customer

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The customer service is excellent and they always listen to what you need and respond accordingly, highly recommend and trust their service departmentz to what you need and respond accordingly, highly recommend and trust their service departmentz More

by DANIEL.RASKE Verified Customer Verified Customer

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Anthony too my car information even though I was early. The car was ready before I sat down The car was ready before I sat down More

by nickiesbeach Verified Customer Verified Customer

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Always a pleasure doing business with Lorenzo's service department. Very helpful and efficient. Thank you! Will be returning. department. Very helpful and efficient. Thank you! Will be returning. More

by willsjm51 Verified Customer Verified Customer

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Optimal service very attentive and complete explanation of services rendered great great great great great of services rendered great great great great great More

by ORLANDO.JOSEPR01 Verified Customer Verified Customer

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I’ve been coming here for the last 10 years and every time Craig helps me I know I’m in great hands. Craig is the absolute best and a wonderful person overall. time Craig helps me I know I’m in great hands. Craig is the absolute best and a wonderful person overall. More

by Steph Williams Verified Customer Verified Customer

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Craig did an excellent job of taking care of me! I do not have my car serviced anywhere else! I do not have my car serviced anywhere else! More

by cbozeman0 Verified Customer Verified Customer

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