Dealership Experience
18 yrs
41 Reviews
Write a Review41 Reviews of Creed Cate
December 06, 2025
This dealership really seems to know their BMW’s. No pushy sales people either. If you’re looking for a BMW, go here! No pushy sales people either. If you’re looking for a BMW, go here! More
Other Employees Tagged: Erika Paleny
November 26, 2025
Creed and Curtis did a great job at Neillo BMW. They were easy to connect with and pleasant to work with. . They were easy to connect with and pleasant to work with. . More
Other Employees Tagged: Curtis Ringle, Diane Wallace, Marty Garcia
July 30, 2025
Great dealership. Fun, knowledgeable, professional. This is my second car from them. Will use them for my next car Fun, knowledgeable, professional. This is my second car from them. Will use them for my next car More
Other Employees Tagged: Brian Lonchar , I think her name is Katie in the service department. She’s wonderful
June 21, 2025
Billy Bonner and Creed Cate were Outstanding! Professional, competent, courteous, knowledgeable. The post-sale add-on visit was less so. The following is my note to Billy Bonner on Apr. 28, Professional, competent, courteous, knowledgeable. The post-sale add-on visit was less so. The following is my note to Billy Bonner on Apr. 28, shortly after that meeting: "I write because, on reading the descriptions of the four package plans I bought at the post-sale, add-on visit, being the “Ultimate Care +, Hydro-Ramic Plan, Paintless Dent and Tire & Wheel, totaling some $4,300, I’ve got these questions: 1) I was told that, “In 2017, BMW stopped doing any maintenance on its vehicles, other than changing the oil.” Ergo, I’d need to spend $1,300 on the ‘Ultimate Care+” plan, to avoid having to pay for any of the routine maintenance items (that I’m obligated to do during the lease). Really? They’ll "only change the oil?" They won’t put in a new oil filter or change the air filter? Or check the fluids in the battery, transmission, universal joint, radiator? ‘Won’t check the tire pressure/look for leaks? Clean any cabin air filter(s)? I’ve driven BMW’s for almost 40 years ('86 635csi, '01 X-5, '22 M850), and they’ve always received this and more maintenance, without extra charge. Having to buy this additional coverage for another $1,300 makes no sense. 2) Diane told me that, to ensure that the exterior paint would remain “nice and shiny,” I’d need to buy the Hydro-Ramic Plan. The “Plan” states damages such as “prematurely fade, oxidize or otherwise reflect a deterioration,” are covered if caused by: “sun exposure, acid rain, bird droppings, tree sap, water spotting, humidity, dirt, weather, detergents, hard water, magnesium, sand abrasion, calcium chloride (except as limited on the reverse side, which sets forth all the exceptions/ exclusions to the coverage). Really?? We live a long way from acid rain, magnesium, calcium chloride or sandstorms, and I garage my car. It seems a stretch to say the factory-applied paint job on the hundred-thousand-dollar+ car won’t remain “shiny” without spending this additional $1,300. Also, as to protecting the car seats against stains from “blood, urine, mold or mildew," the chance of any of those occurring from my use of the car is not high:). Together, the four plans bumped the price of the car by some $4,300 (about 8% or so of my lease cost), for what appears to be only marginal benefit. ‘Would very much appreciate your take on such. ‘Best, Brian More
Other Employees Tagged: Diane Wallace, BILLY BONNER
May 28, 2025
Creed was very accommodating to my goals, budget, and limited time away from work. Once we found a car, he executed the lease in record time. I have always had the best service from sales and services at limited time away from work. Once we found a car, he executed the lease in record time. I have always had the best service from sales and services at Niello and will definitely seek out Creed first when my lease comes due in a few years! More
Other Employees Tagged: Marty Garcia
May 03, 2025
Could not be more pleased. Creed was an excellent rep for Niello. Our best experience with BMW in years. Curtis was excellent as well! Creed was an excellent rep for Niello. Our best experience with BMW in years. Curtis was excellent as well! More
Other Employees Tagged: Curtis Ringle, Erika Paleny
April 16, 2025
My purchase at this dealership was very pleasant. My sales assistant, Creed Cate, reached out to me after my online inquiry and the buying process began at that point. He was very professional and My sales assistant, Creed Cate, reached out to me after my online inquiry and the buying process began at that point. He was very professional and easy to work with. There was no pressure to add items to the purchase. I am enjoying my new BMW X3 and have scheduled a session at the dealership to learn more about the many tech features of the car. More
February 07, 2025
Creed's patience through the sales process which lasted about 9 months is really appreciated. about 9 months is really appreciated. More
Other Employees Tagged: Erika Paleny, Brian Lonchar
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