Curtis Ringle

Purchase of my M440i started over a year ago. Production and delivery took months, and Ryan Cox was so helpful and reassuring in keeping me informed on progress. He was professional, responsive, Production and delivery took months, and Ryan Cox was so helpful and reassuring in keeping me informed on progress. He was professional, responsive, engaging, kind, and so patient with my many, many, questions. Ryan took ownership even when there were delays that were entirely out of his control, and immediately took steps to quickly resolve issues. I appreciate his integrity. Once my car arrived, he promised to make the reveal experience in store extra special, and he did! It was perfectly done, and seeing my car unveiled, all that long wait was worth it! The purchase process afterward was the most calm and uneventful (in a great way) that I’ve ever experienced buying a car. Thank you for all your help, Ryan! More

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They both provided Excellent customer service! The car selection, test drive and purchase was a very smooth experience! Thank you The car selection, test drive and purchase was a very smooth experience! Thank you More

by LESA-JOY Verified Customer Verified Customer

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Worst car buying experience I have ever had and I have purchased several luxury cars. I was sold a car that was not at all what I was told it was. Car was not even at the location. I was just showed a pic purchased several luxury cars. I was sold a car that was not at all what I was told it was. Car was not even at the location. I was just showed a picture. Didn’t even find out that it was mild hybrid until my insurance ran the vin. Then when I called them the same day and said that what they did was not ok. They told me they would take the 430i back from me for 47,000 dollars even though they just sold it to me for 62,000 dollars. They said they now consider it used. I know for a fact they would have turned around and sold it as new for the 62,000. The manager even told me the deal is not something he would advise any of his friends or family to take. Yet he is sitting there handing it over to me? They are completely dishonest, they are not informative, and even held my car keys from me making me feel forced to stay on the lot until I bought something. After finally signing they couldn’t even get me the car. I had to take an Uber back and spend my own money to pick up the car. They wouldn’t let me see it till all the docs were signed. No offer to reimburse me except the sales guy offered to give me a free tank of gas if I left a good survey. Worst car buying experience I have ever had. Do yourself a favor and go somewhere else! More

by Cjm Verified Customer Verified Customer

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Our experience was exceptionally fast, efficient and professional. We felt that each person we dealt with was concerned that we have all our questions answered fully. Our only issue was the dealership professional. We felt that each person we dealt with was concerned that we have all our questions answered fully. Our only issue was the dealership oversight in not having the VIN number "verified" at the time of purchase. This required us to make a follow up trip back to the dealership. More

by WSCOTTDEBIE Verified Customer Verified Customer

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I'm not sure who Curtis is but if he works at the BMW MINI he deserves 5 stars. MINI he deserves 5 stars. More

by MISSJHAHN Verified Customer Verified Customer

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I had the pleasure of working with Timothy Larson on leasing my first electric car. He was very helpful, not pushy and made my entire experience enjoyable and easy. The entire process was effortless for leasing my first electric car. He was very helpful, not pushy and made my entire experience enjoyable and easy. The entire process was effortless for me. Timothy tracked down the exact car I was seeking from a sister store and drove on a Saturday night to the bag to pick it up for me. It was the smoothest car purchasing experience I’ve had. More

by ASH.HARRISON84 Verified Customer Verified Customer

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Can't recall the folks you are asking about. The salesman and the office staff were absolutely great The salesman and the office staff were absolutely great More

by JGJIMENEZ220 Verified Customer Verified Customer

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I chose to buy my new MINI from Niello over 2 other dealerships that also had a model I wanted because of my loyalty over the years to the dealership, and to Creed himself. dealerships that also had a model I wanted because of my loyalty over the years to the dealership, and to Creed himself. More

by PBOFFY2 Verified Customer Verified Customer

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I think the staff are amazing! My experience, thus far, is a happy one. The staff in the Service Center were very helpful, knowledgeable, and experienced. They answered my question My experience, thus far, is a happy one. The staff in the Service Center were very helpful, knowledgeable, and experienced. They answered my questions right away and I felt treated like royalty; unlike, my experiences at Subaru. More

by Moca Joe Verified Customer Verified Customer

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Fatima was once again great to work with! She is very knowledgeable, patient, and professional. She is very knowledgeable, patient, and professional. More

by SAM@SAMSPENCER.COM Verified Customer Verified Customer

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