Erika Paleny

Our experience was exceptionally fast, efficient and professional. We felt that each person we dealt with was concerned that we have all our questions answered fully. Our only issue was the dealership professional. We felt that each person we dealt with was concerned that we have all our questions answered fully. Our only issue was the dealership oversight in not having the VIN number "verified" at the time of purchase. This required us to make a follow up trip back to the dealership. More

by WSCOTTDEBIE Verified Customer Verified Customer

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I'm not sure who Curtis is but if he works at the BMW MINI he deserves 5 stars. MINI he deserves 5 stars. More

by MISSJHAHN Verified Customer Verified Customer

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Everyone has been wonderful that we’ve dealt with. Tahir was great, very communicative, and he simplified the buying process for us. Since then we’ve come in for service and training, and everyone has Tahir was great, very communicative, and he simplified the buying process for us. Since then we’ve come in for service and training, and everyone has been great. More

by CROBY Verified Customer Verified Customer

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Went well successfully acquired car for Xmas gift for my wife and seller was very helpful wife and seller was very helpful More

by CLINDHOLM1 Verified Customer Verified Customer

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Very professional and pleasant to work with. The buying experience was exceptional. We have bought several cars from Niello. The buying experience was exceptional. We have bought several cars from Niello. More

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This dealership really seems to know their BMW’s. No pushy sales people either. If you’re looking for a BMW, go here! No pushy sales people either. If you’re looking for a BMW, go here! More

by CASANDERSN Verified Customer Verified Customer

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Tony from sales was really good and accommodating with all my requests and the buy process quick and easy. Also Tyler from product specialists was really helpful in setting up the car and explaining any q all my requests and the buy process quick and easy. Also Tyler from product specialists was really helpful in setting up the car and explaining any questions after buy process. More

by PRADEEP Verified Customer Verified Customer

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My experiences with Nielo BMW MINI was good. We had a little miss communication with our down payment, but you all were very nice and it was resolved. I just made an appointment with John to hel We had a little miss communication with our down payment, but you all were very nice and it was resolved. I just made an appointment with John to help me understand all the technical possibilities of my 2022 Mini SE. Just want to thank all the great people that helped me purchase my new baby. Roxanne Lloyd More

by ROXANNE_LLOYD Verified Customer Verified Customer

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Everything was handled efficiently, knowledgeably, and politely. Excellent service in all ways. In 16 years of coming to Niello, have never been disappointed. Great job, guys! politely. Excellent service in all ways. In 16 years of coming to Niello, have never been disappointed. Great job, guys! More

by EMMYARI Verified Customer Verified Customer

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We expected a higher end experience from this dealership. Instead we encountered the same sales games that other dealers play which resulted in a complete fiasco; which took us one solid week to sort out. We Instead we encountered the same sales games that other dealers play which resulted in a complete fiasco; which took us one solid week to sort out. We did elevate the problem and were helped out by upper management but I cannot recommend doing business here. More

by AROBERTSHA Verified Customer Verified Customer

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