Erika Paleny
Erika Paleny at Niello BMW MINI

Erika Paleny

Finance Manager

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

4.7
34 Reviews
4.7

34 Reviews

Write a Review

Dealership Experience

4 yrs, 8 mos

34 Reviews of Erika Paleny

April 30, 2024

Dealership Rating
Employee Rating

Moe and Curtis were great. Very friendly and enjoyable to work with. Helped with every concern I had and went out of their way to help me. I’ll definitely be sending my friends More

by BIGGLE6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2024

Niello BMW MINI responded

We are so glad that we had the opportunity to work with you, and that we could make this a top-notch experience. We look forward to continuing to serve you in the future! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 29, 2024

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Employee Rating

Awesome experience with Gio. Listened to our needs and sold us the car we wanted at a great price. More

by biggriff3
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: GEORGIO SERUGE

Apr 29, 2024

Niello BMW MINI responded

Thank you for your business and this review. We're happy to hear that Georgio was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 21, 2024

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Employee Rating

BMW crew from Sacramento helped me to get my electric car. I am happy with their customer service. Since it was hurry car was not detailed properly. More

by PRASADHBK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Niello BMW MINI responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 15, 2024

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Employee Rating

Niello Mini has Great service, they go out of their way to make you feel valued. More

by FRANCINEBRISSEY
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Fernanda Martinez

Apr 15, 2024

Niello BMW MINI responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW MINI are glad to have you as a customer. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 14, 2024

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Employee Rating

Everybody at the Dealership was extremely professional, and friendly. We spent most of our time with Curtis as we looked at several different cars. He was great to work with. Very knowledgeable on the diff More

by MARKSEWELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Ringle, Brian Lonchar

Apr 15, 2024

Niello BMW MINI responded

Thanks for sharing your thoughts about your experience with Curtis here at Niello BMW MINI. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 13, 2024

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Employee Rating

Professional dynamic duo team, Jeff and Justin displayed dignity and honesty through out the purchase process. More

by SIMTASH13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Watts, Jeff Holt

Apr 13, 2024

Niello BMW MINI responded

Thank you for taking the time to share your thoughts on working with Jeff and Justin. We're glad to hear they delivered such a great experience! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 11, 2024

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Employee Rating

Professional. Friendly. Excellent customer service. Honest. Great in follow up. Responsive. Overall a great experience. More

by SIMTASH13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Watts, Jeff Holt , Jeff Holt is an absolute pleasure to work with. A quality, honest, and funny man.

Apr 12, 2024

Niello BMW MINI responded

Thanks for sharing about your experience with Niello BMW MINI. Jeff and our team appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 07, 2024

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Employee Rating

It has good service and has good people working there, felt taken care of when getting my car. More

by JCOLMENARES0421
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 08, 2024

Niello BMW MINI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 01, 2024

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Employee Rating

I paid for my car in full, with a check, but they took more than two weeks! to process my refund after I had to bring it back. I had to call and email at least five times. Really? More

by KEVIN.G.LONG.57
Recommend Dealer
No

Other Employees Tagged: Creed Cate, Brian Lonchar

Apr 04, 2024

Niello BMW MINI responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Kevin, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 01, 2024

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Employee Rating

Our salesperson, Fernanda, was awesome! The buying experience was better than expected.I love my car! More

by Desiree Kumpf
Recommend Dealer
Yes

Other Employees Tagged: Fernanda Martinez

Apr 01, 2024

Niello BMW MINI responded

Thank you for your business and this review. We're happy to hear that Fernanda and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

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