Diane Wallace
Diane Wallace at Niello BMW MINI

Diane Wallace

Finance Manager

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

4.7
45 Reviews

I was born and raised in Cape Town, South Africa. Immigrated to Vancouver, Canada where I joined the Canadian Army. I met my American Special Forces Husband of 34yrs on the air force base where I was stationed. I then moved to Sacramento and now live in Shingle Springs!! I have been a Talent Scout for 30years but when COVID struck it changed my career direction. I found the Automotive industry very similar to finding talent and placing them on the right path. Meeting customers and getting to know them is my greatest pleasure and my gift of finding them the right car is such a joy. I have always been an advocate for customers and making sure they have the best experience. I pride myself on making sure every customer feels my integrity, honesty and pure joy when we find them the perfect solution to their needs and wants!!

4.7

45 Reviews

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Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

45 Reviews of Diane Wallace

May 21, 2026

Dealership Rating
Employee Rating

This was my first experience with the sales department and I was pleasantly surprised. Ali is very personable, professional and gave clear information on the different products I was comparing and lookin More

by CAROLINEBELL2
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ali Poursead

May 21, 2026

Niello BMW MINI responded

We’re thrilled your first visit to our sales department exceeded expectations. Ali provided clear information on the different MINI Countryman options and Diane made the finance process straightforward. Enjoy your new MINI Countryman. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 17, 2026

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The team was impeccable on follow up and follow through. Mark was really spot on with us! More

by MGALERA14
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: MARK TSYMBAL

May 17, 2026

Niello BMW MINI responded

We appreciate hearing that our follow-up and follow-through met your needs and that Mark provided spot-on support. Enjoy every mile in your used BMW X5, and we’re here whenever you need us. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 12, 2026

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I'm not sure who Curtis is but if he works at the BMW MINI he deserves 5 stars. More

by MISSJHAHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Ringle, Erika Paleny, Justin Watts, MARK TSYMBAL , John and William

May 12, 2026

Niello BMW MINI responded

It’s fantastic to receive your five star rating. Curtis will be thrilled to hear your feedback. We look forward to welcoming you back. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 13, 2026

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Employee Rating

I chose to buy my new MINI from Niello over 2 other dealerships that also had a model I wanted because of my loyalty over the years to the dealership, and to Creed himself. More

by PBOFFY2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Creed Cate, Curtis Ringle

Apr 13, 2026

Niello BMW MINI responded

We appreciate your loyalty and are thrilled you chose your new MINI Cooper with Creed’s help. It means a lot that you selected us over other dealerships nearby. Enjoy every mile in your new MINI Cooper. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 13, 2026

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I think the staff are amazing! My experience, thus far, is a happy one. The staff in the Service Center were very helpful, knowledgeable, and experienced. They answered my question More

by Moca Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Ringle, TAHIR HUSSAINI

Apr 14, 2026

Niello BMW MINI responded

Thank you! Curtis, Tahir, and Diane appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 13, 2026

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Niello dealership’s communication was on point and they understood my needs and were able to deliver! More

by KRISOSESKI
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle

Apr 13, 2026

Niello BMW MINI responded

How wonderful to learn our communication met your expectations and helped deliver the right solution for your used BMW i5. Diane and our team truly appreciate your trust and hope you enjoy every moment behind the wheel. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 08, 2026

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We were very impressed with the entire process, from the minute we walked onto the lot to driving home that evening with our new car. Best experience we’ve ever had when buying a car. More

by ADOPTSHELTERDOGS49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Watts, TAHIR HUSSAINI

Apr 08, 2026

Niello BMW MINI responded

It’s wonderful to know you enjoyed every step, from arriving on our lot to driving home in your new BMW. Thank you for sharing that this was your best car-buying experience. We look forward to helping you again down the road. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 08, 2026

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This dealership it the place to go if you want to be treated like family, spoken to like a friend, respected as a customer. William the sales manager went above and beyond to ensure satisfaction. His More

by RANDYCALDARA
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dalton Richards , William the sales manager

Mar 08, 2026

Niello BMW MINI responded

We’re delighted that you felt welcomed and respected throughout the process, and that our team’s focus on detail made your purchase of the used BMW i4 Gran Coupe so smooth. Thank you for recognizing our pressure-free approach, and congratulations on your new vehicle. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 02, 2026

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Employee Rating

Tahir was very professional and personable during the whole trade in process. He definitely deserves 5 stars. I took off one star for the dealership because there were difficulties with the finance depa More

by SHANNON8008
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, TAHIR HUSSAINI

Mar 02, 2026

Niello BMW MINI responded

We are very happy to have provided you with such a positive experience, Shannon! We sincerely value your business and look forward to your next visit. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

January 19, 2026

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Employee Rating

Purchased over 1 month ago and still trying to get them to fix the windshield, hand over the 2nd key and send me my card left in the trade. They have varied they didn’t disclose the windshield issue, that More

by RANDYCALDARA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dalton Richards , Hayden sales man. Gets 2 stare

Jan 22, 2026

Niello BMW MINI responded

Thank you for providing this feedback, Randy, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

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