Creiss Whitfield | Page 3

Our salesperson was very helpful in helping us find a vehicle that met our needs. He was very friendly, polite and patient in answering our questions about various vehicles. vehicle that met our needs. He was very friendly, polite and patient in answering our questions about various vehicles. More

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For those of you in the market for a new vehicle, I’d like to take a moment of your time to recount my recent experience in purchasing a 2013 Honda Odyssey Touring at Paul Miller Honda, and in particular like to take a moment of your time to recount my recent experience in purchasing a 2013 Honda Odyssey Touring at Paul Miller Honda, and in particular, the exceptional, “above and beyond” service of Mr. Creiss Whitfield. Creiss distinguished himself from the competition at outset, well before I’d ever set foot inside Paul Miller Honda. I solicited price quotes for this vehicle from about half a dozen Honda Dealerships in the NY/NJ/CT area, and the quote Creiss had promptly sent me was clearly, significantly better than any other offer I received. I responded to Creiss, and he patiently explained the particulars of the offer. His explanation put me at ease, and I was thus able to make the 70 minute trip to West Caldwell with the confidence that we could work out a deal. Upon arriving at Paul Miller Honda, my first impression in meeting Creiss was a strong one, as he diligently worked to create a relaxed, welcoming, no-pressure atmosphere. I sensed Creiss to be what we in the military call a “good dude”—a colleague who is unflappably honest, hardworking, yet approaches every task with a healthy measure of good cheer. Creiss complements this warm demeanor, however, with an acute attention to detail and a thorough knowledge and understanding of the vehicles (and their myriad of features) that Paul Miller offers. Stated more simply, Creiss knows his stuff. This knowledge manifested itself throughout the test drive process, when Creiss expertly apprised me of the incredible capabilities and features of the 2013 Odyssey. While I was impressed with Creiss’s technical knowledge, I think I was most appreciative of his guidance in navigating the (unfortunately, but necessarily) bureaucratic, paperwork intensive aspects of car buying: taxes, titles, registration, and insurance. I give Creiss great credit for making this as painless as possible. I have one final anecdote to pass along. When I returned two days later with my wife and two young boys to sign for and pick up our new Odyssey, Creiss reprised the same warm welcome for them that he offered me earlier in the week. While he had already shown me the Odyssey’s features during the test drive, he took an extra 30 minutes of his time to review the same things for the benefit of my wife. The evening was cold. Rain was drizzling, and my kids were, well, energetic to say the least. He stood out in the cold talking through the vehicle, while we were comfortably inside, enjoying the Odyssey’s heated seats. I certainly didn’t expect Creiss to do this. It did, however, highlight Creiss’s consummate professionalism, as well as his unparalleled, “above and beyond” commitment to customer satisfaction. In sum, considering the fantastic vehicle, service, and price I received during this car-buying experience, I would, with great pleasure and enthusiasm, recommend Creiss Whitfield and Paul Miller Honda to my family and friends, having no reservations about buying my own next Honda there as well. More

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Creiss worked with me on the purchase of a new Accord EXL coupe. His product knowledge is thorough and his professionalism was truly remarkable. My wife commented to me that Criess was much more through an coupe. His product knowledge is thorough and his professionalism was truly remarkable. My wife commented to me that Criess was much more through and professional then the Audi sales person we just worked with to purchase her new A5. I strongly recommend Creiss as a sales person. He is honest and diligent and most importantly respects the customer's needs and valuable time. More

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Excellent experience. Very professional staff, very helpful with my purchase and fair pricing. Salesman was well versed as to details of the vehichle line ups and courteous to me and family, sales mana helpful with my purchase and fair pricing. Salesman was well versed as to details of the vehichle line ups and courteous to me and family, sales manager also was very accomodating with price More

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Creiss was professional, friendly and great to work with despite issues we had with the manager. I would recommend him to anyone buying a new or used vehicle. despite issues we had with the manager. I would recommend him to anyone buying a new or used vehicle. More

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This employer is an excellent worker and very informed,very pleasant and knownledge person.He has been an assest to the company.Mr.Whitfield has shown courtesy and knowing how to deal with the pu informed,very pleasant and knownledge person.He has been an assest to the company.Mr.Whitfield has shown courtesy and knowing how to deal with the public More

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I bought a new Honda Accord LX from Creiss Whitfield and am very pleased with how things went. I would highly recommend him as a salesperson. am very pleased with how things went. I would highly recommend him as a salesperson. More

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I found Creiss was very cheerful, and he made me want to make a deal with him on the very day I came in, which we did. I always bring my cars back to Paul Miller Honda in West Caldwell for service. They a make a deal with him on the very day I came in, which we did. I always bring my cars back to Paul Miller Honda in West Caldwell for service. They are very friendly and I never have to wait more than 20 minutes. I would highly recommend Creiss to take care of anyone that I send over to your dealership. More

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Creiss did a great job getting us all the information we needed quickly. He was always available and helped us get a great trade-in for our Honda Odyssey.We are very happy with our purchase and all the help needed quickly. He was always available and helped us get a great trade-in for our Honda Odyssey.We are very happy with our purchase and all the help Creiss gave us. Jeff and JM Goldberger More

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