Crista Soukeras | Page 4

Mảrcos thank you Good service very professional and satisfied with my new car. Make sure to ask for Marcos Antonio Gomez and thanks Amanda Lodos for helping with the i Good service very professional and satisfied with my new car. Make sure to ask for Marcos Antonio Gomez and thanks Amanda Lodos for helping with the insurance. More

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Hassle free Butch was personable and took care of me the way I asked. He listened well. He also dropped me off at the rental car place so I could leave the rent Butch was personable and took care of me the way I asked. He listened well. He also dropped me off at the rental car place so I could leave the rental and he gave me a ride back. Thank you. More

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Amazing! Everyone genuinely wants to help you Farouk was an amazing sales person, very knowledgeable of his cars, made sure that I looked and checked out all the cars and that I was happy driving Farouk was an amazing sales person, very knowledgeable of his cars, made sure that I looked and checked out all the cars and that I was happy driving a vehicle that I liked, took his time explaining the whole process, Krista in the loan department made sure that all our worries and fears about the buying process were all sorted out. Vince and Karlos Thank you guys for all your help, you all made my day. I love my new truck! More

by CHRONIX02 Verified Customer Verified Customer

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Great experience! I’d recommend Butch. Helpful, courteous, kind and straight shooter. Even made a joke or two on test drive. Definitely ask for him when you go to HGreg I’d recommend Butch. Helpful, courteous, kind and straight shooter. Even made a joke or two on test drive. Definitely ask for him when you go to HGreg. More

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Good experience Tony Patrizzio and Crista from Finance were very atenttive and comforting! They both had amazing costumer service and I am very grateful for them! Bes Tony Patrizzio and Crista from Finance were very atenttive and comforting! They both had amazing costumer service and I am very grateful for them! Best employees from HGREG! I will recomend them to all my friends. More

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Great if you want a used car Realize that you’re buying a used car “As Is”. Recommend you have it inspected by an independent mechanic (located about a half mile away). Wish I d Realize that you’re buying a used car “As Is”. Recommend you have it inspected by an independent mechanic (located about a half mile away). Wish I did that the first time and I would not have to return the vehicle the next day. However, I found a better vehicle the next day and with less miles. Staff was very helpful- just wish the wait between finding my vehicle and getting to finance wasn’t so long More

by rickbiggs45 Verified Customer Verified Customer

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Beware of the finance department Great sales, selection, and feel. Clearly satisfied with the initial buying process, car is great. Finance is a joke and is holding $7500 in Great sales, selection, and feel. Clearly satisfied with the initial buying process, car is great. Finance is a joke and is holding $7500 in unprocessed cancellations of products I didn't need that were oversold to me. They must sign off and have not done so in the 6 weeks since the cancellation paperwork was returned to them per their request. I followed the process given to me and it's disheartening how I've been treated. Would not finance through them again. More

by Dr. Tom Verified Customer Verified Customer

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Torn about this experience There were some good things about out experience. Mostly in the finance dept. If it weren't for Crista, I don't think we would have left with a car. There were some good things about out experience. Mostly in the finance dept. If it weren't for Crista, I don't think we would have left with a car. Although the "manager" of the store, "couldn't" give us any more than $3k for my trade in (supposedly) - she was able to get us twice what he offered. I praise her still for that. Our sales person Alberta, was nice, although b/c of her mistake on our paperwork (she forgot to write in our trade in pay offs), we were there an additional 1.5 hours to "start over" in the finance dept - totaling 8 hours that we were there. I get that everyone makes mistakes. It doesn't make it any easier for us to swallow that pill when we're the ones that pay the price for it. It makes for a long day to have nothing offered of substance to eat and that we had to pay for our waters. Next up, we were told someone would show us how the car worked and explain the features - no one ever offered or even asked if we needed any help in that arena. Cars were supposedly "washed" but whoever did it, did a half-assed job, honestly. It was washed with dirty water - you could see it all over the windows. For a $20k bmw, I'd think you could take the time to make it look nice. Lastly, gas tank was left empty. And I mean, empty. Even OffLease fills your tank. At least they did for us. I'm not sure if we'll come back - don't know if it was worth it yet - we'll see how the car turns out. Buying a car is a torturous adventure, dealerships should be doing everything they can to make it easier on you, not more difficult. More

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Best I ever had Justin was amazing. The entire place made me feel comfortable. Felt like I was with my family. Justin is amazing. He was the best representative and Justin was amazing. The entire place made me feel comfortable. Felt like I was with my family. Justin is amazing. He was the best representative and helped me with everything and answered all my questions More

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Great experience! Moises was fantastic and made car buying enjoyable. All the employees answered our quearoona ans made us feel very comfortable. I would recommend HGre Moises was fantastic and made car buying enjoyable. All the employees answered our quearoona ans made us feel very comfortable. I would recommend HGreg.com to anyone looking for a car at a great price. More

by HULLYGULLEY Verified Customer Verified Customer

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