Cristian Arechiga | Page 5

4 weeks and no word on my title for 2026 Sorento. I have called, come in person, called, left messages and NOTHING. No tracking. No updates except "we'll check and get back to you". I had to come I have called, come in person, called, left messages and NOTHING. No tracking. No updates except "we'll check and get back to you". I had to come in person to get a settlement check for an issue, carfax, paperwork copies previously after the run around for 2 weeks. That's 30 of my 60 day temp tag GONE. I need time to get this into the DMV and don't have the luxury to camp out at the DMV if it's last minute. Also bought a 2018 wrangler and still waiting on the title and aux battery replacement reimbursement going on 3 weeks. Went in AGAIN in person for answers... and still waiting. I bought another vehicle same day from another dealership as the wrangler and got the title in 2 weeks no problem. DO NOT HAVE THEM UPS the title. It's a guessing game. Test drive and making the deal was fine, but follow up after you sign the contract has been atrocious. WHERE ARE MY TITLES AND BATTERY REPLACEMENT CHECK!!!!?!?!?!?!?!?!!?!?!?!?!??! More

by Ryan Verified Customer Verified Customer

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My husband and I had a great experience purchasing our vehicle. Brian was great to work with. Definitely would recommend him to be your salesman when looking to buy a car! vehicle. Brian was great to work with. Definitely would recommend him to be your salesman when looking to buy a car! More

by Taylor H Verified Customer Verified Customer

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It’s was such an easy process and working with Cristian was laid back. It was nice to be able to do everything online then go pick up the car. I never felt pressured like I did at another Kia dealership. I was laid back. It was nice to be able to do everything online then go pick up the car. I never felt pressured like I did at another Kia dealership. I would definitely recommend. More

by tbritton30 Verified Customer Verified Customer

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Very helpful and upbeat staff! From the moment you walk in the door, everyone wants to make you have a good experience! 100% would buy here again! From the moment you walk in the door, everyone wants to make you have a good experience! 100% would buy here again! More

by Aaron D Verified Customer Verified Customer

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From the moment I submitted my lead, Jair stood out. His reach out was immediate, warm, and impeccably professional. As a first time Tesla buyer, I came in with curiosity, questions, and a fair amoun His reach out was immediate, warm, and impeccably professional. As a first time Tesla buyer, I came in with curiosity, questions, and a fair amount of cautious excitement. Jair met all of it with remarkable patience, clarity, and genuine care. Throughout test driving, financing, and learning what it truly means to step into Tesla ownership, Jair never rushed me. He listened. He explained. He stayed present. His thoroughness and politeness were matched by an easy, human personability that made the entire experience feel calm, confident, and genuinely enjoyable. What impressed me most is what happened after the sale. Jair’s communication did not disappear once papers were signed. He stayed consistently engaged to ensure I was fully satisfied and confidently settled into ownership. He coordinated seamlessly with the manager to address a few minor post purchase items, making sure everything was handled promptly and without friction. He even took the time to wish me a Merry Christmas, a small but meaningful gesture that says a lot about who he is. The entire experience at Oakes was superb from the moment I walked through the door. Reception was welcoming and efficient. The manager, without hesitation or defensiveness, ensured that a minor trim piece and a rear LED tail light condensation issue were handled immediately. He personally inspected the vehicle further to confirm nothing else needed attention. No delays. No pushback. Just professionalism and accountability. And to top it all off, Ghost, my Long Range Model 3, was delivered with a full 100 percent charge. That detail alone speaks volumes about the care and pride this team takes in the ownership experience. Jair is a bright star and a true asset. This was not just a car purchase. It was a world class experience rooted in trust, excellence, and respect. Whether this is your first Tesla or your fifth, no matter what car you pick, you want Jair in your corner. Highly, confidently, and wholeheartedly recommended. More

by dutrac Verified Customer Verified Customer

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They were great. Olivia was great. The staff is very young and For all the employees there, I felt like I waited too long for the financing portion of my sale. Olivia was great. The staff is very young and For all the employees there, I felt like I waited too long for the financing portion of my sale. More

by jeffreyf_williams Verified Customer Verified Customer

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Very satisfied with the service provided at the day of purchase. Friendly staff very knowledgeable purchase. Friendly staff very knowledgeable More

by agmcdougall Verified Customer Verified Customer

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Kassandra went above and beyond helping me with the purchase of my vehicle!! I am recommending this dealership to everyone!!! Thank you to everyone who helped!!! purchase of my vehicle!! I am recommending this dealership to everyone!!! Thank you to everyone who helped!!! More

by hens2981 Verified Customer Verified Customer

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They were very professional and we had a fair negotiation. I recommend them with the new owners negotiation. I recommend them with the new owners More

by MARLEYGABY Verified Customer Verified Customer

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Very friendly and easy to work with would highly recommend if you are buying a new car recommend if you are buying a new car More

by jatwood66 Verified Customer Verified Customer

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