Cristian Hernandez

Great people, quality service as well, love the showroom floor and that coffee machine, easy to work with the staff floor and that coffee machine, easy to work with the staff More

by Rony Verified Customer Verified Customer

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What a pleasure working with the wonderful team at Royal Moore Mazda! Cristian Hernandez reached out to discuss the type of vehicle I was interested in and scheduled an appointment for me to look at a car h Moore Mazda! Cristian Hernandez reached out to discuss the type of vehicle I was interested in and scheduled an appointment for me to look at a car he felt would meet my needs that they had in stock. He offered to drive the vehicle to my house which I greatly appreciated! We were able to determine the model, color, trim, and options I wanted in my new vehicle so Cristian headed back to the dealership and within an hour located the exact car I wanted and made arrangements to have it delivered to the dealership. He was so helpful, patient, and knowledgeable about the vehicle and made the whole shopping experience very comfortable and effortless. On Cristian's day off, I was fortunate to work with Sam Burgin. Sam kept the ball rolling while Cristian was out and provided excellent customer service and communication skills along with a delightful sense of humor. Lastly, we wouldn't have made it to the finish line without the genuinely kind, patient and outstanding service provided by Patrick Spencer in finance. He is truly an asset to your team. Thank you Royal Moore for the wonderful experience of purchasing my new Mazda at your dealership! I look forward to sharing my experience and recommendation with family and friends. More

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It was great working with both Sam and Cristian. They were very honest with their scope of knowledge and overall pleasant to interact with. There was no pressure of upselling or anything like that. They were very honest with their scope of knowledge and overall pleasant to interact with. There was no pressure of upselling or anything like that. We felt the same from Patrick over in finance too. Really appreciate your time guys and thanks for getting us in and out with exactly what we wanted! More

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My partner and I were looking for a Mazda CX-5 and found one at Royal Moore online their website. Cristian reached out and made an appointment and even sent us a quick video when it was ready to come see. : one at Royal Moore online their website. Cristian reached out and made an appointment and even sent us a quick video when it was ready to come see. :) When we arrived Sam helped us with a thorough and informative walkthrough of all the vehicle and the perks of buying through Royal Moore. He was extremely fun to talk with and was very personable and knowledgeable. :) Patrick helped us with the financing and was also very kind and we felt very taken care of. They are a wonderful team and we very much enjoyed our buying experience and LOVE our new Mazda. ❤️ More

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Christian was great to work with. He knows the product, he is very personable and I would recommend him to anyone buying a new car. He knows the product, he is very personable and I would recommend him to anyone buying a new car. More

by sukianne Verified Customer Verified Customer

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Great customer service and good at explaining different parts and answering our list of questions parts and answering our list of questions More

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This dealership gave me the best vip service I could ever ask for! They went above and beyond to make sure I was walking out of there satisfied and with a car! Sam the Salesman went above and beyond with hel ask for! They went above and beyond to make sure I was walking out of there satisfied and with a car! Sam the Salesman went above and beyond with helping and answering questions! More

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I’m overall very happy with my experience at Royal Moore. I will say I ended up spending $3k more than I wanted to OTD and that is the only negative thing I have to say. Great people and very smooth experien I will say I ended up spending $3k more than I wanted to OTD and that is the only negative thing I have to say. Great people and very smooth experience with Cristian and Tim. More

by Rexpearson112 Verified Customer Verified Customer

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Was helped by Cristian Hernandez and Jarric Palmer Went on a great test drive of a Mazda cx30 Afterwords they were able to get me the exact one I wanted color and trim wise. The dealership was able to w on a great test drive of a Mazda cx30 Afterwords they were able to get me the exact one I wanted color and trim wise. The dealership was able to work with me on the price that I found to be very fair. Excellent explanation of all the different possible add ons. More

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Cristian was great and very helpful would come back again. Easy process I was in and out again. Easy process I was in and out More

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