Robert Tew

Great Service Department. I just wish Royal Moore had a car wash then it would be the greatest! I just wish Royal Moore had a car wash then it would be the greatest! More

by mikesilveira6 Verified Customer Verified Customer

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Robert Tew was super personable, very friendly and easy to talk to. I felt very confident that my car was in good hands after talking with him. He is a great asset. to talk to. I felt very confident that my car was in good hands after talking with him. He is a great asset. More

by ANALIYANEZ310 Verified Customer Verified Customer

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The service and communication I receive is always fantastic. I appreciate the efforts they put out. fantastic. I appreciate the efforts they put out. More

by BATESMI74 Verified Customer Verified Customer

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Very good customer service. Great follow up and took the time to explain the details to me. Great follow up and took the time to explain the details to me. More

by rwoo12648 Verified Customer Verified Customer

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Always upbeat, friendly, and informative. I like the video updates when services are being done on my CX-50 too. I like the video updates when services are being done on my CX-50 too. More

by mikesilveira6 Verified Customer Verified Customer

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I had my car for less than two weeks when I had to bring it back with a few concerns. I was honestly a little worried about how everything would be handled, but the service team took care of all of my conce it back with a few concerns. I was honestly a little worried about how everything would be handled, but the service team took care of all of my concerns. Some of the things may have seemed small to them, but they mattered to me, and they took the time to listen and make sure I felt comfortable. I really appreciated being treated with respect and feeling like they genuinely cared about making things right. Having to bring a car back less than two weeks after buying it could have been a stressful experience, but Royal Moore made me feel taken care of and reassured me that I made the right choice. Thank you to everyone who helped me. I truly appreciate it and will definitely be coming back to Royal Moore for my future needs. More

by Gcast Verified Customer Verified Customer

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Great customer service. Took care of our issue. Nice to work with and even provided a loaner Took care of our issue. Nice to work with and even provided a loaner More

by dlepschat Verified Customer Verified Customer

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Robert was excellent in helping us through the issues, being courteous and responding on time and He is a true professional. being courteous and responding on time and He is a true professional. More

by cs Verified Customer Verified Customer

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Excellent customer service. I went in for the 10,000 mile check-up & oil change. The car was in great working order. I did, however, get a new cabin filter at this time at 8,900 I went in for the 10,000 mile check-up & oil change. The car was in great working order. I did, however, get a new cabin filter at this time at 8,900 miles because I was advised to consider it to avoid the smell of “must” in the morning and to avoid breathing in dirt and debris when the AC was turned on. I was a bit surprised but spent the extra $95. to avoid developing any health issues. More

by Chris Verified Customer Verified Customer

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I think that the rating marks should cover this. Thank you for the loaner car. Thank you for the loaner car. More

by garypatti61 Verified Customer Verified Customer

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