Cristobal Florian | Page 9

My buying experience with Lithia was by far the best one I've had. I purchased a truck that had not yet been through the shop for it's service and inspection so I did not take it home same day. I live two h I've had. I purchased a truck that had not yet been through the shop for it's service and inspection so I did not take it home same day. I live two hours away and was pleasantly surprised when Cristobal, my salesman, offered to deliver it to me and pick up my trade a few days later, rather than me having to drive from McCall to Boise again. I highly recommend Lithia Ford if you are considering making a vehicle purchase. More

by E. Newell Verified Customer Verified Customer

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Visited Lithia Ford on three separate occasions shopping for a new truck. Every visit I was greeted with a friendly and warm welcome. Each employee took their time in answering all questions, concerns and t for a new truck. Every visit I was greeted with a friendly and warm welcome. Each employee took their time in answering all questions, concerns and treated my wife and I with with the utmost courtesy and attention. All employees were helpful. Five stars. 👍 More

by STAR6240 Verified Customer Verified Customer

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Very happy with the sales and service depts. I have been a customer since 2004. I have purchased 3 trucks and have been had many good experiences with lithia. a customer since 2004. I have purchased 3 trucks and have been had many good experiences with lithia. More

by TYSON.GRIFFETH Verified Customer Verified Customer

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Best vehicle-shopping experience ever! Showed us the type of truck we wanted and didn’t pressure us or try to upsell us, which we appreciated. of truck we wanted and didn’t pressure us or try to upsell us, which we appreciated. More

by BK Verified Customer Verified Customer

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Dishonest and terrible customer service I purchased a new F-150 on February 2nd and unfortunately is was a very negative experience. I was lied to multiple times by their salesman Cristoble I purchased a new F-150 on February 2nd and unfortunately is was a very negative experience. I was lied to multiple times by their salesman Cristoble about certain accessories that came with the vehicle, then was told they wouldn't support what their salesman said stating that he was foreign and "things sometimes get lost in translation" with him. After having a verbal altercation in front of the dealership a walked away saying I would post about my experience to warn other buyers of what could happen by doing business there, only to immediately be called by their sales manager Ryan asking me to please not do that and he would do his best to fix everything. We both calmed down and I agreed to let them try and make things right. They offered to have satellite radio installed in the vehicle, but would need some time to get the parts ordered and they would contact me. Well it's now May 13th and I have made multiple calls to both Ryan and the service guy Tyler and my phone calls are never returned. I didn't want to write this hoping that they would do what they said but hopefully people will read this and decide to do their business elsewhere or at the very least a with salesman they think they could trust. There is obviously more to this story (always two side right?), but this was mine. More

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Very satisfied customers From our first introduction to Christobal Florian, through a very rainy truck selection process (weather was a problem), though financing, and check o From our first introduction to Christobal Florian, through a very rainy truck selection process (weather was a problem), though financing, and check out, the process was smooth, and customer friendly. This is the third vehicle we've purchased from Lithia Ford and each time the process has been friendly, and efficient. This is a dealership we have found to be highly dependable. More

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Buying A New Ford Pick-Up We were looking for a F-250 work truck and found what we wanted at the Lithia Dealership. We received very courteous and efficient service. The enti We were looking for a F-250 work truck and found what we wanted at the Lithia Dealership. We received very courteous and efficient service. The entire transaction was pleasant. We thank the Lithia team for the nice way that we were treated. More

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Oil changed dand tire rotation I have had a year of very good service from the dealership. People are helpful and friendly. They have serviced my car in a timely manner and I am c I have had a year of very good service from the dealership. People are helpful and friendly. They have serviced my car in a timely manner and I am completely satisfied. More

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Loved the price and the salesman! I found my Ford Escape for much cheaper at Lithia Ford in Boise than the local competition. I was very comfortable with Cristobal who was very honest I found my Ford Escape for much cheaper at Lithia Ford in Boise than the local competition. I was very comfortable with Cristobal who was very honest and wasn't a high-pressure salesman. We are very happy with the vehicle, with how fast the purchasing process was, with how much they gave us for our trade-in, and with how comfortable they made us! More

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