Lisa Crabtree
Lisa Crabtree at Lithia Ford Lincoln of Boise
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Lisa Crabtree

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.8
666 Reviews
4.8

666 Reviews

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666 Reviews of Lisa Crabtree

April 18, 2024

Dealership Rating
Employee Rating

The mobile repair service was thoroughly exceeded my expectations! Amazing customer service and care was given the entire time. More

by amylozon1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn

Apr 18, 2024

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

March 14, 2024

Dealership Rating
Employee Rating

As always it was so simple. Brian Bennett is the best salesman out there. I will always work with him as I have for about 25 years More

by Patrick.ulsh
Recommend Dealer
Yes

Other Employees Tagged: Gennadiy Barbin, Phillip Stevenson , Phillip Stevenson

Mar 15, 2024

Lithia Ford Lincoln of Boise responded

Thank you, Patrick, for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

January 24, 2024

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It’s very upsetting whenever I bring my F150 in for service OR my wife’s Lincoln Aviator for service, we have damage done to the interior of BOTH vehicles! Some of your service mechanics lack respect More

by JT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Richard Keefe, Tyler Neal , Molly (in parts) goes above and beyond to help us!

Jan 27, 2024

Lithia Ford Lincoln of Boise responded

JT, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

January 17, 2024

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Lithia Ford of Boise provides expert, professional, friendly and prompt service. We very much appreciate their service depart. Thanks!! More

by irishwriter1916
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

January 17, 2024

Dealership Rating
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Great service. Service advisor was very knowledgeable and ensured all concerns were looked at in detail. More

by GMATAMIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

December 15, 2023

Dealership Rating
Employee Rating

I have purchased several vehicles from this dealrship and dealing with the service center on a regular basis. Curt and the rest of the service staff have always been very competent and courteous. I have alwa More

by grperala
Recommend Dealer
Yes
Dec 16, 2023

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 03, 2023

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Employee Rating

Sara had my Explorer done on time even with the extra work that the shop found. Greatly appreciated.. More

by sbeal414
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 04, 2023

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Sara had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

December 02, 2023

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Everyone is always very friendly and helpful. It's clean and they make sure you're comfortable. More

by SKALFAS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

December 01, 2023

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Employee Rating

Way too expensive, yet again! Lithia Ford of Boise is always finding something else that needs an extensive repair. Granted, the vehicle is getting old, but $15,000.00 in repair More

by KEVINJUDYW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Curt Carlson, Teddy Tobar

Dec 04, 2023

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

November 30, 2023

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Employee Rating

Lithia crew always takes good care of me and my family! ! Thanks for the great service More

by RLOVELAND03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

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