Crystal Garcia
Crystal Garcia at Jones Chevrolet Humboldt

Crystal Garcia | Page 6

Service Advisor

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

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4.6
104 Reviews
4.6

104 Reviews

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104 Reviews of Crystal Garcia

September 15, 2024

Dealership Rating
Employee Rating

Buying the car was the easy part. Service department not so much. No one should have to wait three weeks for their vehicle repairs. A vehicle is a must! More

by pat perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katherine Belew, Tessa Buckingham, Hannah Frazier, Nino Ianni, Jeremy Sanford

Sep 18, 2024

Jones Chevrolet Humboldt responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

September 15, 2024

Dealership Rating
Employee Rating

I always get great service and the personalities on wonderful just a joyful and happy group of people More

by Gage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Buckingham, Cody Hathorn, Jeremy Sanford

Sep 15, 2024

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

September 14, 2024

Dealership Rating
Employee Rating

Great service and excellent service assistance very helpful Everyone was very helpful and the mechanics were great More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2024

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

September 14, 2024

Dealership Rating
Employee Rating

Outstanding employee cares about customer service. I give her a Big 10 for the job she does! More

by JIMMYCOX1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanford

Sep 15, 2024

Jones Chevrolet Humboldt responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt. We look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

September 07, 2024

Dealership Rating
Employee Rating

Very convenient for my address. Very professional and caring. I would not hesitate to recommend you to anyone. More

by WCWINSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Jones Chevrolet Humboldt responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chevrolet Humboldt to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

September 06, 2024

Dealership Rating
Employee Rating

The great customer service and friendly employee's. Clean waiting room and bathroom. Will do business again. More

by terry416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Jones Chevrolet Humboldt responded

It has been a pleasure serving you, Terry. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

September 02, 2024

Dealership Rating
Employee Rating

I bought a car from Dylan Jordan there he was very helpful and took a lot of time helping me get the right car. More

by Whiteloretta2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nino Ianni, Dylan Jordan

Sep 03, 2024

Jones Chevrolet Humboldt responded

Thanks, Loretta, for sharing your thoughts about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

September 01, 2024

Dealership Rating
Employee Rating

Excellent service and friendly people. Easy to get appointment. Clean waiting room. Clean bathroom. Nice place! More

by Sj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Buckingham, Cody Hathorn, Jeremy Sanford

Sep 03, 2024

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

August 23, 2024

Dealership Rating
Employee Rating

The car buying experience with Devin was excellent. He was very knowledgeable and had a pleasant demeanor. More

by milanys247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Belew, Ashley Bennett, Tessa Buckingham, Devin Burnside, Hannah Frazier, Megan Pettit

Aug 24, 2024

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that Devin was able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

August 23, 2024

Dealership Rating
Employee Rating

the equiment broke down and the wait was very long and it was nothing to do. More

by nick.adams94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tessa Buckingham, Cody Hathorn, Jeremy Sanford

Aug 27, 2024

Jones Chevrolet Humboldt responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please provide the best way to contact you and I will make sure to follow up, or you can reach out to me directly at (731) 798-2766. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

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