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Crystal Garcia
Crystal Garcia at Jones Chevrolet Humboldt

Crystal Garcia | Page 8

Service Advisor

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

Contact Me
4.6
101 Reviews
4.6

101 Reviews

Write a Review

101 Reviews of Crystal Garcia

July 06, 2024

Dealership Rating
Employee Rating

They we’re great to deal with and worked with me on dealing with my trade More

by kennethhess22kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nino Ianni, Ricky Scott , Tessa Buckingham, Jessie Castleman

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Jul 08, 2024

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

July 01, 2024

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Employee Rating

Professional friendly service staff. Great facility and convenient location. Prompt service and was kept updated during the service visit. More

by TROY.JENKINS1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Pettit , Tessa Buckingham, Landen Collins, Cody Hathorn, Jeremy Sanford

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Jul 01, 2024

Jones Chevrolet Humboldt responded

Hi Troy: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

June 20, 2024

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Employee Rating

Knowingly sold me a junk vehicle and wont make right. I will never buy/ use or recomend your company to anyone More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nino Ianni, Megan Pettit , Tessa Buckingham, Landen Collins, Cody Hathorn, Mark Hoppe, Jeremy Sanford

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Jun 24, 2024

Jones Chevrolet Humboldt responded

Hi, this is Megan Gastelum, Customer Relations Manager. I'm so sorry about your experience so far and I would love the opportunity to address your concerns and try to turn your experience around. Please reach out to me at (731)784-3931 or email me at mpettit@jonesmotorcompany.com so I can look into it further. I look forward to working with you towards a resolution. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

June 10, 2024

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Employee Rating

My last visit…everyone was very friendly and polite…the work I was having done…was in a very quick and timely manner!! More

by tammymallory75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Buckingham, Landen Collins, Cody Hathorn, Jeremy Sanford

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Jun 10, 2024

Jones Chevrolet Humboldt responded

Thank you, Tammy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt, we look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

June 09, 2024

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Employee Rating

When I lave a problem with my vehicle they let me no what’s is gong on with it and it don’t take a long time.The staff is the best in the automotive part really concern and treat you .with full respect More

by Sshaw9111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Buckingham, Landen Collins

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Jun 10, 2024

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

June 04, 2024

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Employee Rating

Great service . Didn’t cost me a thing. They stand behind their warranty. Very pleased More

by jlmartindoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Buckingham, Landen Collins, Cody Hathorn, Jeremy Sanford

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Jun 04, 2024

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

June 02, 2024

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Employee Rating

Great dealership, have not had any problems since I’ve been coming. Very attentive and gets the job done in a timely manner. More

by biggskyshae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landen Collins, Hannah Frazier, Cody Hathorn, Carlo Ianni

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Jun 03, 2024

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

May 26, 2024

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Employee Rating

Crystal and the service crew at Jones Chevrolet got my Tahoe fixed right the first time. They handled getting the approval from extended warranty company and called me when the repairs were completed. I d More

by chacez28
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanford

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May 29, 2024

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

May 26, 2024

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Employee Rating

Always nice. Accommodating to my schedule. Courteous and respectful. I changed dealerships because of staff. More

by COLLINSWOOD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Buckingham, Landen Collins, Cody Hathorn, Jeremy Sanford

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May 29, 2024

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

May 24, 2024

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Employee Rating

Tessa is wonderful! She helped me so much! Very sweet girl! Would definitely recommend coming to see them! More

by Klee1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Buckingham

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May 29, 2024

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tessa and our team, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

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