Crystal Garrison | Page 10

good experience with the staff's Customer Service good experience with the staff's of customer service , bad experience with repair technicians , even when CS staff work very well helping me in my mob good experience with the staff's of customer service , bad experience with repair technicians , even when CS staff work very well helping me in my mobility requirements, this is the 3er time that I am returning for the same problem, I think that the service Technicians must verify that all have been fixed before delivering the car , I hope you fixed this gap between CS/Technicians so Customers can feel a complete experience of your great service More

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Excellent service and friendly staff I have always had a good experience from buying my Ford Fusion to taking care of any service needs. I always recommend Bozard Ford for sales and serv I have always had a good experience from buying my Ford Fusion to taking care of any service needs. I always recommend Bozard Ford for sales and service. More

by JoDon Verified Customer Verified Customer

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Vehicle Service The Service Department is always attentive to our needs and they make us feel special every time. Thank you for constantly exceeding our expectations The Service Department is always attentive to our needs and they make us feel special every time. Thank you for constantly exceeding our expectations. Peter & Debbie Burkhardt More

by BEVO1012 Verified Customer Verified Customer

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Above and beyond the call of Duty I have to congratulations the staff and management on what exceptional service I received, although they do not provide Auto Butler service on weeken I have to congratulations the staff and management on what exceptional service I received, although they do not provide Auto Butler service on weekends, however on this case they did make a exception, dropped the car off and ready as promised car looked fantastic More

by CN1324E Verified Customer Verified Customer

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Recall for a RCM replacement The scheduling of the service appointment, to the friendly greeting upon our arrival at the service area makes this dealer outstanding in my book. The scheduling of the service appointment, to the friendly greeting upon our arrival at the service area makes this dealer outstanding in my book. Crystal did a great job of seeing that our car was repaired as promised and delivered back to us in less than the estimated repair time. We drive from Ponte Vedra Beach in order to experience the great service and attitude at Bozard Ford. More

by gnordsiek Verified Customer Verified Customer

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Vehicle Update The staff who I’ve worked with at Bozard is very professional, great communicators who are informative and regularly keep me up to speed on progress. The staff who I’ve worked with at Bozard is very professional, great communicators who are informative and regularly keep me up to speed on progress. Vehicle maintenance is inevitable and the dealer seams to place great focus on turning the chore into a positive customer experience. Nice bonus of including a car wash and vacuum the interior with the service! More

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Exceptional Service Department!!!!!!! I took my 2015 Mustang in for service & it ran as smooth as silk. They addressed all the issues that my vehicle was in for & corrected all of them (in I took my 2015 Mustang in for service & it ran as smooth as silk. They addressed all the issues that my vehicle was in for & corrected all of them (in a timely matter). While they had my car they provided me with a loaner vehicle which made the whole process even easier. Crystal G. (my service advisor) & all the techs that worked on it were FANTASTIC!! Dropping the car off & picking it up went off without a hitch. I HIGHLY RECOMMEND this service department to anyone looking for a place to have work done to their vehicle. If you go here you will be EXTREMELY SATISFIED!!! More

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2006 F350 Dually This Service department is exceptional in everyway. Ed Roberts brought me back to Bozard . I have followed him from other Ford dealerships and I will This Service department is exceptional in everyway. Ed Roberts brought me back to Bozard . I have followed him from other Ford dealerships and I will continue to follow him because he is professional and courteous and always solve any issue I have with my vehicle. Rarely have any issues because I buy Ford products but occasionally there is a problem. Crystal is my service provider and I do not have enough room to write all the great things I can say about her. She always makes a bad day brighter and has a unique skill in fitting everything into her day. She can hustle like no other employee I have seen. She always comes through for me. This team is second to none and I have never had a better experience at a dealership. Bozard Ford has my business and I travel over an hour to get there and pass two Ford dealers on the way. Keep up the great work. More

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A+ service. Bozard's customer service is excellent You are greeted the time you open the door. Bozard's waiting area is the second to none. With three computers Bozard's customer service is excellent You are greeted the time you open the door. Bozard's waiting area is the second to none. With three computers to use while you wait to the giant TV and lounge area with comfortable chairs. it's a no brainer I'm taking my Honda Accord back every time. Thank you BOZARD FORD. More

by BRY.RUNYON Verified Customer Verified Customer

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Five Star Service My first experience with the Service Center, and I was overwhelmed with the professional courtesy! The service staff was able to expeditiously diagno My first experience with the Service Center, and I was overwhelmed with the professional courtesy! The service staff was able to expeditiously diagnose and repair the issue, More

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