Crystal Garrison | Page 19

I gave them the rating I did because they were just that good. My parents had issues with the other Ford dealer they went to. This one was a much more pleasant experience good. My parents had issues with the other Ford dealer they went to. This one was a much more pleasant experience More

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I dealt with Crystal for the most part. This was the best experience I've had at a car service center. She was polite, professional, and made me feel at home. I don't know too much about cars, but she was ab experience I've had at a car service center. She was polite, professional, and made me feel at home. I don't know too much about cars, but she was able to answer all of my questions thoroughly. The work needed on my car turned out great and in a very timely manner. You guys have made a repeat customer out of me! Thanks again!!! More

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Crystal took great care of me. Found the problem. Found the solution. Should have my part for me in a few days. Thank you, JM the solution. Should have my part for me in a few days. Thank you, JM More

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While on vacation in St Augustine, my Ford 250 SD diesel needed shop work on the engine. Your service advisor, Crystal Garrison, was totally aware of my urgency and the fact that I needed to be back home b needed shop work on the engine. Your service advisor, Crystal Garrison, was totally aware of my urgency and the fact that I needed to be back home by Saturday for doctors appointments. My F250 was at your shop for five days during which, Crystal kept me informed of the shop's progress and issues arising from the mechanical problems. Your mechanic, Steve Wright corrected the engine problem, as well as, a DEF pump problem that another Ford dealer, in Atlanta, GA could not correct in three shop visits. Travis Thornton was very personable in offering his services to me including washing my truck. Based on your staff that I interacted with, I would gladly make your Service Department my dealer of choice, unfortunately I live in Marietta, GA. Thank you and your dealership for GREAT service by very professional people. Lawrence Duffy/ Linda Duffy More

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I recently came into your dealership because I have heard nothing but great things about this dealership and my friends were right! As soon as I drive up to the service lane a young man named Travis greeted nothing but great things about this dealership and my friends were right! As soon as I drive up to the service lane a young man named Travis greeted me and he was very polite. Before my car was getting worked on I spoke with Crystal who was very knowledgeable and friendly. It doesn't stop there. When I heard my car was ready I was in shock on how clean it was! I used to go to Gary Yeoman's and all they did was quickly wash the outside of the car. My car had not been cleaned in a few months and Travis did an extraordinary job; even vacuuming the trunk! The car looked like it first did when I purchased it. From now on, this is my dealership. Your company should be proud; you have awesome employees. Great Job Bozard! More

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I recently purchased a Lincoln MKS 2009.My wife and I were extremely pleased with deal and have told fellow employes and friends what a great deal. The dealership went above and beyond helping my wife ge were extremely pleased with deal and have told fellow employes and friends what a great deal. The dealership went above and beyond helping my wife getting all the electronics set up. Cannot say enough about Bozards dedication and service to our complete satisfaction with the car. Have bought cars from Ford Dealerships from West Palm to Jacksonville none of them bad,however Bozard was outstanding.Have had several cars to the service dept this also a top of the line experience. More

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The service team always does a fantastic job on all of our vehicles. They know us on sight, and even remember the nickname of my wife's car. Great bunch! our vehicles. They know us on sight, and even remember the nickname of my wife's car. Great bunch! More

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I bought a Ford explorer 2006 the second week I had it the transmission started acting funny. I did not by a extended warranty do to my budget so I called to see if there was a 30 day warranty I was tol the transmission started acting funny. I did not by a extended warranty do to my budget so I called to see if there was a 30 day warranty I was told yes there was , so I drove down on Sat they were not able to look at it that day was told to bring it back during the week. My salesMan Andy Harris call me Monday and told me he would get the service Department to call me to set up a time which they did. I called Mr. Harris back to see if I could get something to drive he said he would have to check Mr. Harris called me back and it would be taken care off. I drove back down on Wednesday dropped off my truck they got me a truck to drive and called me Thursday afternoon to let me know mine was ready, there was a issue and that it had been fixed. I picked my truck up Friday morning the issue had been fixed and they had also top off my gas. Thank You Andy Harris and the Service Department Billy ,and there were several others and the Enterprise Lady . Thank you all for all you done and fixing the issue. All of this was done at no cost to me. More

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I had a wonderful experience leasing my Ford Fusion from Bozard Ford. The Bozard team was honest, friendly and extremely helpful. They went out of their way to make sure I found the perfect car. I highly re Bozard Ford. The Bozard team was honest, friendly and extremely helpful. They went out of their way to make sure I found the perfect car. I highly recommend this dealership to anyone buying a car. Customer service does not get any better than this. I will be buying all my cars through this dealership in the future. They are just great people! More

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Just purchased my 3rd vehicle from Bozard Ford. this is the best dealer I have ever had the experience of doing business with!! Everyone is great - Steve Purdy, Brian Wilson, Terry Seymour, Thom Workman the best dealer I have ever had the experience of doing business with!! Everyone is great - Steve Purdy, Brian Wilson, Terry Seymour, Thom Workman, Russell Wright, Angela McManaman and Crystal Garrison. Thank you very much! Sincerely Stuart Wilson More

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