Crystal Trennepohl
Service Advisor
Jones Chevrolet Humboldt
5390 US Highway 45 Bypass
Humboldt, TN 38343
21 Reviews
Write a Review21 Reviews of Crystal Trennepohl
May 24, 2024
Cody was extremely helpful over the phone. When I got to the store for my appointment he made sure to update me every step of the way! This type of service has gained my business from here on When I got to the store for my appointment he made sure to update me every step of the way! This type of service has gained my business from here on out! More
Other Employees Tagged: Tessa Buckingham, Cody Hathorn
May 24, 2024
Tessa is wonderful! She helped me so much! Very sweet girl! Would definitely recommend coming to see them! She helped me so much! Very sweet girl! Would definitely recommend coming to see them! More
Other Employees Tagged: Tessa Buckingham
May 22, 2024
I would give David more than 5 stars. He is a very polite young man and easy to work with. He found the perfect vehicle for us. Every one at Jones were very friendly. I would recommend Da He is a very polite young man and easy to work with. He found the perfect vehicle for us. Every one at Jones were very friendly. I would recommend David to anyone. He was a delight to work with. Jones must be doing something right as this is the 2nd vehicle I have bought from them, More
Other Employees Tagged: Hunter Cox, Hannah Frazier, David Ozment
May 20, 2024
Convenient, close to home. Friendly staff, good mechanics. Reasonable time to get you in for whatever job they are doing. Friendly staff, good mechanics. Reasonable time to get you in for whatever job they are doing. More
Other Employees Tagged: Landen Collins, Tessa Buckingham
May 17, 2024
Communication is very poor with the service center. They also tell you they will add a service to the ticket and when you pick up they didn’t have time. My car spent more time on the lot waiting for re They also tell you they will add a service to the ticket and when you pick up they didn’t have time. My car spent more time on the lot waiting for repairs than it did in my driveway for the past couple months. And to get any information we had to reach out even when they said they would call. More
Other Employees Tagged: Landen Collins, Jeremy Sanford, Tessa Buckingham
May 06, 2024
Miss diagnosed my problem after I waited 3-4 hours. Especially after I just purchased the vehicle. Especially after I just purchased the vehicle. More
Other Employees Tagged: Landen Collins, Jeremy Sanford, Tessa Buckingham, Cody Hathorn
May 02, 2024
Great people very professional , everyone I talked to super nice. They seem Appreciate your business super nice. They seem Appreciate your business More
Other Employees Tagged: Landen Collins, Jeremy Sanford, Tessa Buckingham, Cody Hathorn
April 26, 2024
The employees were nice and respectful very professional and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to finish the experience that the customer, his vehicle and patronage in highly valued so that he would more likely return and doing this for everyone despite the tip of car he drives! Just something to think about! More
Other Employees Tagged: Landen Collins, Jeremy Sanford, Tessa Buckingham
April 21, 2024
When I arrived for my scheduled service appointment there was no record of it anywhere in the system. Apparently that same thing had happened several times in the previous two weeks. Jeremy was able to get m was no record of it anywhere in the system. Apparently that same thing had happened several times in the previous two weeks. Jeremy was able to get me worked in and my service was completed in a timely manner. He was very helpful in explaining future services that need to be done to maintain the power train warranty on my truck while being very friendly and professional throughout our interaction. I miss seeing Daniel at the service desk, but I had the same service from Jeremy. I have worked with Daniel for 7 1/2 years, since I bought my truck. He saw me in the waiting area and made a point to come speak with me. In my opinion, he’s the best employee you’ve got in customer service. More
Other Employees Tagged: Daniel
April 14, 2024
Everyone that we came in contact with was friendly, professional and sincere. The facilities were very clean, as well as comfortable. professional and sincere. The facilities were very clean, as well as comfortable. More
Other Employees Tagged: Landen Collins