Crystal Sutherland | Page 2

Scheduled time was right on time, friendly greeted by service representative. Area is clean and well organized. service representative. Area is clean and well organized. More

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This raker ship is very good. It only took one hour to buy out my Honda lease. Carlos is great and has it together. It only took one hour to buy out my Honda lease. Carlos is great and has it together. More

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Jeff was wonderful. He called regularly to make sure I was happy with the vehicle I chose as I chose a car on-line. He answered dozens of questions to help put me at eas He called regularly to make sure I was happy with the vehicle I chose as I chose a car on-line. He answered dozens of questions to help put me at ease. He worked very hard to make sure I was pleased with my purchase. He even made a follow up call to see how I was enjoying my vehicle. I could tell he was genuinely invested in making my car buying experience a pleasure. More

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They did an awesome job with my car and had it done earlier then except. Crystal is an awesome advisor she did a great job communicating with me and explained whatever needed to be explained. earlier then except. Crystal is an awesome advisor she did a great job communicating with me and explained whatever needed to be explained. More

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My service experience was fast and great, my writer fully exceeded my expectations and I am a very happy customer! exceeded my expectations and I am a very happy customer! More

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Omar was extremely helpful in helping me select the vehicle I ended up purchasing, the 2022 Honda Ridgeline Black Edition (white), as well as assisting me with selecting the several accessories I added vehicle I ended up purchasing, the 2022 Honda Ridgeline Black Edition (white), as well as assisting me with selecting the several accessories I added to my truck. I would unequivocally recommend Omar and Scott Honda of West Chester to anyone interested in buying a new vehicle. More

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Disappointed with service department. Have new 2022 HRV Disappointed with service department. Have new 2022 HRV and need to install the remote starter. I was surprised cause I only get one key fob and sur Disappointed with service department. Have new 2022 HRV and need to install the remote starter. I was surprised cause I only get one key fob and surprised that I have to carry both the engine key fob and the new remote starter key fob to be able to drive the car. There is no explanation at all. The Service department just give me one remote starter key fob and a manual handbook. It's like here.. figure it out yourself. Communicate and explain to your customer it is very important. More

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Excellent customer service!!! We would recommend Scott Honda to anyone looking for a car or needing service. Our sales experience was honest and friendly. Our sales man Hiep Luong was professional and fr Honda to anyone looking for a car or needing service. Our sales experience was honest and friendly. Our sales man Hiep Luong was professional and friendly, a great asset to Scott Honda. Rob Gill in finance streamlined the paperwork, quick and easy. Waiting time for service was as expected, and we were kept updated thought out the process. More

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