Curt was friendly, respectful and knowledgeable. Taking a car in for service was not the painful experience we were used to. Thanks for your professionalism!
I had an airbag recall and I was treated with courtesy and they got me out within stated time. It was a very pleasant visit.
"Great Customer Service"
My recent experience with the Germain Dublin Honda service department was great. I received great customer service and a fair price for the oil change on my 2012 Honda Accord.
I wasted no time at the visit! Kurt was excellent at describing the issues as well as extremely helpful. The shuttle service was really useful.
"Problematic tire, finally got it fixed."
The tire light has come on 4 or 5 times since March . Service has always been good but the problem kept coming back. Problem fixed.
"B1 service "
- Aussie nurse
Curt was very polite and explained everything to do with the service clearly. He worked out how to apply my coupons to make it cheaper.
Other Employees Tagged:
Shuttle service. Helpful and polite.
Everyone was so great and kind!! They did my oil change and recommended me getting new tires! Thank you so much for taking care of my car!
"Scheduled work done on time, in time and properly."
I scheduled a 2 pm appointment for an oil change and tire rotation on my 2014 Honda Odyssey. Brought it in just before 2 pm and waited there for it to be done. Made myself a cup of tea and sat in the quiet room" to read a book I brought. At about 2:55 I was told my car was all done and I drove out at 3 pm. Was very pleased. I suggested to Chris that the furniture in the quiet room needed to be vacuumed and he described all the renovations going on at the dealership over the next few months - sounds like there will be new furniture when the building phase is done.
I'll be back for my next service needs, whenever that is.
We had an appointment at 7:30. We arrived @7:25. The person we had an appointment with was busy with a previous customer. There were 5 or 6 other technicians standing around and we wondered why they could not check us in. Assume since we had an appointment we had to wait for this technician?
"Oil change went by faster than anticipated "
Scheduled a same day oil change and they offered to compete tire rotation. Was told that I would have to wait for almost two hours but was only there for an hour. Very pleased with my experience every time I come to have my car serviced