Curtis Grow
Curtis Grow at Victory Honda Peoria

Curtis Grow

Service Manager

Victory Honda Peoria

900 West Pioneer Parkway
Peoria, IL 61615

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4.6
188 Reviews
4.6

188 Reviews

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188 Reviews of Curtis Grow

March 10, 2026

Dealership Rating
Employee Rating

They have a very friendly and professional staff. We always have a good experience when working with them. More

by KATEB0566
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmaly Garland, Jeff Hanneman

Mar 10, 2026

Victory Honda Peoria responded

It means a lot to hear our team made you feel welcome and well cared for. We’re pleased that servicing your Honda Odyssey has been a consistently positive experience. We look forward to helping with your next visit.

February 25, 2026

Dealership Rating
Employee Rating

Great service. I have come to this dealership for years. The staff are friendly and very helpful. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmaly Garland

Feb 25, 2026

Victory Honda Peoria responded

We appreciate your loyalty over the years and are delighted our team could deliver friendly, helpful service for your Honda CR-V Hybrid. Your continued trust means a great deal to us.

February 25, 2026

Dealership Rating
Employee Rating

I keep getting mixed messages. One visit I’m told I need tires. The next visit, I don’t need them. The next time I go in I’m told I need tires. When I receive an estimate for work More

by EASLEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 01, 2026

Victory Honda Peoria responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 01, 2026

Victory Honda Peoria responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 23, 2026

Dealership Rating
Employee Rating

Courteous, professional and timely service. The only caution is if you need a ride, it may take a while to actually get you where you need to be. Overall an excellent experience, as always. More

by RESIDENCYAPPLICANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmaly Garland

Feb 23, 2026

Victory Honda Peoria responded

Thank you for highlighting our courteous and timely service with your Honda Civic. We understand the inconvenience with the shuttle service and appreciate your patience as we address its availability.

February 22, 2026

Dealership Rating
Employee Rating

Awful, felt like you stole $400 from me. Brought vehicle in for fuel pump recall. 10 days later emission system warning light came on. Took it back and was told the purge valve was stuck ope More

by A_PROCTOR84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Emmaly Garland

Feb 26, 2026

Victory Honda Peoria responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Feb 26, 2026

Victory Honda Peoria responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 18, 2026

Dealership Rating
Employee Rating

They are super friendly in the service department. They explain everything well. Would recommend them to anyone. More

by wwr_mmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Victory Honda Peoria responded

It’s wonderful to hear our service department offered a friendly welcome and clear explanations during your Honda Civic Hybrid visit. Curtis appreciates your recommendation, and our team looks forward to assisting with any future Honda service.

February 15, 2026

Dealership Rating
Employee Rating

We prefer the service that we got when it was run by Lindsay Honda. The number of people who work in the service area has significantly decreased. More

by TERRYGRABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmaly Garland

Feb 16, 2026

Victory Honda Peoria responded

Terry, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Honda Peoria.

February 01, 2026

Dealership Rating
Employee Rating

at drop off(520pm), there was one service advisor(not Curtis) and she was very vocal about her shift ending in 6min and she had been there since 730 and didnt know where everyone else was. at pick up the More

by JOELEAW
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Feb 01, 2026

Victory Honda Peoria responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Joe, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 26, 2026

Dealership Rating
Employee Rating

Love the people and service was fine. Just a bit disappointed it too so long for a B1 service. More

by MOBYRICH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmaly Garland

Jan 26, 2026

Victory Honda Peoria responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 23, 2026

Dealership Rating
Employee Rating

Excellent service and so friendly. Very clean and welcoming environment. I will definitely return for service. More

by ERINELIZABETH37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmaly Garland

Jan 23, 2026

Victory Honda Peoria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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