Curtis Grow | Page 22

Awful Customer Service & Disconnected Employees This service department used to be great years ago and I was very impressed. But now customer service is absolutely lousy. Has been declining the past This service department used to be great years ago and I was very impressed. But now customer service is absolutely lousy. Has been declining the past few years and now I will avoid this place at all costs! Came in and felt like I was inconveniencing them. There was a total disconnect between employees. I spoke to someone and made a warranty repair appointment with the service center on the phone. However, at my appointment another employee said he knew nothing about it and would not honor the warranty work previously agreed to. Blame-shifting and completely inconsiderate of the customers' time and money. No help whatsoever just a waste of time with this visit. More

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Great Staff! The sales staff and the finance staff are excellent. Wish I had switched to Bob Lindsay years ago. I Will continue to buy from this dealership! Clark The sales staff and the finance staff are excellent. Wish I had switched to Bob Lindsay years ago. I Will continue to buy from this dealership! Clark is so helpful and informative and Tammy does not make you uncomfortable when signing the dreaded line for your purchase. More

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Efficient and informative service. Very pleased with the experience. Timing and length of service visit was as planned. Repair was completed and car worked very well after the repair. Very pleased with the experience. Timing and length of service visit was as planned. Repair was completed and car worked very well after the repair. More

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No need to go anywhere else Mike provided excellent quality control and customer service within a very busy dealership. I got a fair trade and deal on my vehicle. Thank you Mik Mike provided excellent quality control and customer service within a very busy dealership. I got a fair trade and deal on my vehicle. Thank you Mike. Tammy is beyond excellent to deal with she looks out for the customer making sure your needs and financial transactions are met. She puts the customer first and looks out for you. Thank you Jeff for your patience, your knowledge, and working with me with an investment that I was comfortable with in purchasing a newer CRV. Bob Lindsey thank you for providing a great team of employees. They provided excellent service in each of their fields which makes you a 5 star dealership in my opinion and would recommend you to anyone for their vehicle needs. Thank you again to everyone I met along the my way in purchasing my CRV. More

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Getting "Ok Google" to work by voice command Several people became involved with trying to resolve this issue. This really was a set up problem between my phone and Android Auto. Since this was Several people became involved with trying to resolve this issue. This really was a set up problem between my phone and Android Auto. Since this was not a "normal" service problem it took several people to discover the missing link in the set up. More

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Courtes professional Staff from salesman to service dept If you want a professional staff from sales to service then Bob Lindsay on Pioneer Pkwy is for you. The have a great waiting room with coffee, WiFi, T If you want a professional staff from sales to service then Bob Lindsay on Pioneer Pkwy is for you. The have a great waiting room with coffee, WiFi, TVs and playroom for the young ones. There is a overall effort to provide customer satisfaction and reduce customer stress, This is the third vehicle I have purchased from Bob Lindsey and I plan on making my future Honda purchases here. More

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The Best Took care of all my wishes and got the job done when I need it (two days faster than scheduled when I asked). This is my third Honda. Took care of all my wishes and got the job done when I need it (two days faster than scheduled when I asked). This is my third Honda. More

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Oil change and tire rotation. Got in right away, quality work done. Decided to purchase a car at this time. Sales and finance team worked well together to make the purchasing proce Got in right away, quality work done. Decided to purchase a car at this time. Sales and finance team worked well together to make the purchasing process a smooth one. More

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The way customers should be treated. Clark Taylor Salesman: Thank you for staying in touch with me and working to get me the car I wanted at a price that I was happy with. Also for gettin Clark Taylor Salesman: Thank you for staying in touch with me and working to get me the car I wanted at a price that I was happy with. Also for getting me to service department to have brakes checked. Brian Bevill. Finance Manager. Nice to go into the business office and for you to be prepared to get paperwork done promptly. Curtis Grow. Service Consultant. Had an appointment in service @ 8:00 AM today. Was greeted and handled promptly for a brake problem on the vehicle I had bought last week. Rotors needed turned,and were done at N/C to me. All in all totally satisfied with the entire experience. I don't know when my next car will be ,but I know where to get it. Thank you, Harry Scheldt More

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Great service This was my first time for service at Bob Lindsay Honda.. Staff was excellent! Had my Van done in no time! I WILL be back!! This was my first time for service at Bob Lindsay Honda.. Staff was excellent! Had my Van done in no time! I WILL be back!! More

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