Curtis Grow | Page 4

I believe the techs are doing a good job, but the people where you drop off your car for oil changes etc could use a lesson in customer service. It never fails, every time I bring in my car I have to wait 1 where you drop off your car for oil changes etc could use a lesson in customer service. It never fails, every time I bring in my car I have to wait 10 min before anyone acknowledges me. They all look down at whatever they’re doing and don’t say hi, be with you shortly or anything. It’s like they are hoping someone else will take you. This has been a problem for years, and now that my car’s service contract is up, I’ll be going elsewhere for maintenance and repair. Additionally, I’ve heard sales has gone downhill this year. A friend of mine is trying to buy a new pilot but said they keep yanking her around and sold the car she was going to buy. More

by MARCYMCWETHY Verified Customer Verified Customer

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Everyone was kind and helpful. I had questions about my car and they were checked out and answered. I had questions about my car and they were checked out and answered. More

by GINAHERNANDEZ11 Verified Customer Verified Customer

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Everything went just as expected. It’s good when there are no surprises. Super pleased. It’s good when there are no surprises. Super pleased. More

by SCOTT.HENDRYX Verified Customer Verified Customer

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I always have an easy time coming in to get the service I need for my vehicle, and the staff is always friendly and helpful! need for my vehicle, and the staff is always friendly and helpful! More

by BEN Verified Customer Verified Customer

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A concerned representative helped me understand what’s wrong with my car. He.carefully explained it to me. And I felt taken care of. wrong with my car. He.carefully explained it to me. And I felt taken care of. More

by SUSANOCOAD Verified Customer Verified Customer

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Asked for new fob, did not get. Three times said yes appraisal wanted, no appraisal Three times said yes appraisal wanted, no appraisal More

by KHOR23 Verified Customer Verified Customer

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Service was great but diagnostic charge for engine warning light was pretty high. Other than that it was good. warning light was pretty high. Other than that it was good. More

by Bob Schmitt Verified Customer Verified Customer

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Great dealership! Customer service is always very professional, friendly, knowledgeable and efficient. Always recommend this dealership to buy or for service. Customer service is always very professional, friendly, knowledgeable and efficient. Always recommend this dealership to buy or for service. More

by TMITZ1695 Verified Customer Verified Customer

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The sales team was exceptional, knowledgeable and gave me great customer service. Chris was the best sales person I have dealt with. great customer service. Chris was the best sales person I have dealt with. More

by dloos49 Verified Customer Verified Customer

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Casey was excellent, great customer service and very helpful, knowledgeable and professional. Work was done timely. helpful, knowledgeable and professional. Work was done timely. More

by WPBNB Verified Customer Verified Customer

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