Customer Service
Customer Service at Dellen Chrysler Dodge Jeep RAM

Customer Service | Page 6

Customer Service

Dellen Chrysler Dodge Jeep RAM

2640 West Main Street
Greenfield, IN 46140

4.9
68 Reviews
4.9

68 Reviews

Write a Review

68 Reviews of Customer Service

April 07, 2023

Dealership Rating
Employee Rating

Excellent customer service from start to end. Sent pictures and answered all my questions and concerns . A great person and easy to talk to. More

by eddie_gibson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows, Brody Collins , Jarret Rudd

Apr 08, 2023

Dellen Chrysler Dodge Jeep RAM responded

Thank you so much for leaving us this outstanding 5-star review. It makes us pleased to learn that our staff could assist you with all of the questions you had and provide you with exceptional customer service. We hope to work with you again here at Dellen Chrysler Dodge Jeep Ram in the future.

Apr 08, 2023

eddie_gibson responded

Thank you for the great service even after the sale .

April 05, 2023

Dealership Rating
Employee Rating

They are great but it’s frustrating when you make an appointment and others come in after you for the exact same service and they are finished way before you. Two hours for an oil change and tire rotati More

by wendyefda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2023

Dellen Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction is our top priority here at Dellen Chrysler Dodge Jeep Ram and I would like to discuss the timeliness of your recent service visit. Please reach out to me if you would like to discuss this further. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

April 05, 2023

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Employee Rating

Great customer service, employees was very nice and got right to me. I definitely would recommend this dealer. More

by jdwilkinson0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows , Andrew Poppino, Jarret Rudd

Apr 06, 2023

Dellen Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a 5-star review! We're thrilled that you had a great experience with us at Dellen Chrysler Dodge Jeep Ram and that our team provided you with excellent customer service. Our goal is to make all our customers' visits as smooth and stress-free as possible, and we're glad we could assist you in a timely manner. Again, thank you for recommending us, and we hope to serve you again in the future.

April 04, 2023

Dealership Rating
Employee Rating

The people atthis dealership definitely go above and beyond to make sure you get the best deal possible. More

by jkgibson1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2023

Dellen Chrysler Dodge Jeep RAM responded

We're pleased to learn that our team went above and beyond your expectations to get you the best deal possible during your recent visit. We hope you continue to choose Dellen Chrysler Dodge Jeep Ram for all your automotive needs. Take care!

April 04, 2023

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Employee Rating

Gary is always kind and helpful. He made sure I got what I wanted with no issues. More

by jamyea04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2023

Dellen Chrysler Dodge Jeep RAM responded

We are excited to read that our Sales Team was kind and helpful ensuring you had great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Dellen Chrysler Dodge Jeep Ram.

March 31, 2023

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Employee Rating

I've been doing business here since 2012 they are the best at what they do. great crew and they will always be my first call More

by shane.cail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Montalvo, Courtney Edison, Jeff Meadows, Brody Collins , Andrew Poppino, Casey Putt

March 31, 2023

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Employee Rating

From start to finish, my experience at Dellen was first class. Their team cared about getting me in the right vehicle and they were friendly and kind throughout. I ended up in a beautiful Ram truck and I'l More

by jahaleyjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 24, 2023

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Employee Rating

Jarret and the rest of the team were wonderful to work with. Quick, professional, and easy. More

by cdenney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 21, 2023

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Employee Rating

I scheduled from the App. I arrived and got right in. I hate waiting and appreciate this dealership for accommodating my schedule. Also very curious and kept me informed on th More

by dsajdyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Montalvo, John Kiesel, Jeff Meadows , Andrew Poppino

March 17, 2023

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Employee Rating

We have bought multiple vehicles from Dellen always very satisfied . We will purchase our next vehicle at Dellen . Gabe has always taken great care to be sure everything goes well . More

by coliver5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Montalvo , Gabe

Mar 18, 2023

Dellen Chrysler Dodge Jeep RAM responded

Thanks for choosing us at Dellen Chrysler Dodge Jeep Ram for your purchasing needs. We are delighted to have you as a returning customer. Our Sales Team is always ready to provide you with more satisfying experiences.

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