Customer Service | Page 6

Dellen Jeep is the best dealership in world! No one can beat their customer service. No one can beat their customer service. More

by bobewing Verified Customer Verified Customer

Print

very nice dealership. employees were very nice and informative.. would like to purchase in the future. employees were very nice and informative.. would like to purchase in the future. More

by mike12harmon Verified Customer Verified Customer

Print

Good overall experience. I guess you always expect more for your trade, but I think it was fair. I guess you always expect more for your trade, but I think it was fair. More

by jlneligh Verified Customer Verified Customer

Print

Excellent service, always making the client happy . The facilities are welcoming as well as all the employees. The facilities are welcoming as well as all the employees. More

by gomesolano60 Verified Customer Verified Customer

Print

Fast and friendly service is what I always receive when visiting Dellen Chrysler. The entire staff is a class act! visiting Dellen Chrysler. The entire staff is a class act! More

by DOTYJ07 Verified Customer Verified Customer

Print

Great experience. Sales/staff were wonderful! Will recommend to friends and family! They even called after purchase to be sure I didn’t have any questions or concer Sales/staff were wonderful! Will recommend to friends and family! They even called after purchase to be sure I didn’t have any questions or concerns! More

by rebeccafreeman Verified Customer Verified Customer

Print

Dan kept me informed every step of the way and took care of my service issue even dealing with my extended warranty company to get them to cover the costs. of my service issue even dealing with my extended warranty company to get them to cover the costs. More

by mikecrist Verified Customer Verified Customer

Print

Dellen has always been great to us, from sales to service! Keep up the great customer service! service! Keep up the great customer service! More

by rubenmiller94 Verified Customer Verified Customer

Print

I own 3 different late model Dodge products anll 2019 + and disappointed that my loyalty to the brand doesn't get the same in return. I made a service appt 3 weeks ahead of time and somehow it was 6 days l and disappointed that my loyalty to the brand doesn't get the same in return. I made a service appt 3 weeks ahead of time and somehow it was 6 days later until my new 2023 truck even got looked at. What was the point to having an appt ? Worst part was the multiple times I was told I would get a call back by the end of day with an update and never did. I had to call the next day 3x to ask for an update and no one had answers ..I got, oh the service advisor Kyle is off today .. next time oh the mechanic is off today but it’s pulled onto his bay …next time oh the service manager is out of town on training. I was promised on a Friday (trucks been there 3 days already without being looked at or updated ) that first thing Monday morning it will be looked at and will get a call by the end of day. Guess what …. No call again so I patiently wait until end of day Tuesday for a call .. nothing. Finally I call at the end of the day and of corse no one I have worked with previously was there and someone found the paperwork (on service managers desk that was out of town) and tells me no issue found 🧐 .. ok just pull my truck outside please and I’ll pick it up when I get off work this eve. Just put keys under mat and leave unlocked for me. Guess what .. they locked my keys in the truck so now I get to spend an hour round trip to go get my spare key after already working a 12 hr day. I’ve already had a bad Experience with Andy Mohr .. swore them off .. Dellen is now most likely off the list so I guess it’s Eastgate and if I have problems with them I’ll be selling my 3 dodges and become a GM customer More

by pdraper1975 Verified Customer Verified Customer

Print

I usually don’t leave reviews but Garry chambers was awesome! I will reccomend to family and friends in the future awesome! I will reccomend to family and friends in the future More

by liz g Verified Customer Verified Customer

Print