Rick Hoover

Rick Hoover in the service department gave exceptional service yesterday. He let us know when there was a delay and helped us to get a loaner vehicle while they were servicing outs service yesterday. He let us know when there was a delay and helped us to get a loaner vehicle while they were servicing outs More

by ken.becky.holderman Verified Customer Verified Customer

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Good service. Scheduler Rick good to work with. Work on my vehicle several times until the problem was resolved Scheduler Rick good to work with. Work on my vehicle several times until the problem was resolved More

by neeleyrk Verified Customer Verified Customer

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Always top-notch service when I go to Basney Honda! Thank you to everyone at Basney! Thank you to everyone at Basney! More

by rhoover6 Verified Customer Verified Customer

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Brought my Honda Pilot in because there was a screw in the tire. Rick was very polite and professional. Arranged to have me picked up and taken home and once repaired arranged to have be picked back up. the tire. Rick was very polite and professional. Arranged to have me picked up and taken home and once repaired arranged to have be picked back up. More

by markgard13 Verified Customer Verified Customer

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The service was completed very quickly. I appreciated that. All that happened during the service was explained very well. I appreciated that. All that happened during the service was explained very well. More

by KENEICHINGER Verified Customer Verified Customer

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The service on my CRV was done quickly and everyone is always friendly and courteous. Thank you all! always friendly and courteous. Thank you all! More

by SHARONSTRUCK Verified Customer Verified Customer

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As always, excellent service with my car's service! Clear in communicating what needed doing and when. Clear in communicating what needed doing and when. More

by PHOLLAND3 Verified Customer Verified Customer

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I always have a good experience working with the sales and service teams. The recommendations and work they perform are top-notch. and service teams. The recommendations and work they perform are top-notch. More

by NHOOVER2 Verified Customer Verified Customer

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The service was seamless and the assistance was very helpful! The technicians knew exactly what they were doing and our car came back perfect! Thanks Bansney! helpful! The technicians knew exactly what they were doing and our car came back perfect! Thanks Bansney! More

by ldstratford01 Verified Customer Verified Customer

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Got my appointment quickly, in and out in less time than expected, friendly service techs expected, friendly service techs More

by TPKELLER0 Verified Customer Verified Customer

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