Rick Hoover

I have been customer for 28 years and they have always been good to me. Service Department is very helpful, friendly and trustworthy. been good to me. Service Department is very helpful, friendly and trustworthy. More

by BLAKE.HOOVER Verified Customer Verified Customer

Print

The service was first rate as usual. The service manager I dealt with was efficient and courteous. The time to completion was very good. The Express Service option is one of the reaso The service manager I dealt with was efficient and courteous. The time to completion was very good. The Express Service option is one of the reasons I continue to do business with Basney Honda More

by POWELL.1 Verified Customer Verified Customer

Print

The coffee was delicious, employee's very nice also. We had an appointment but it took over 2.5 hours for an oil change and coolant service. Then they recommended a coolant service we didn't need becaus We had an appointment but it took over 2.5 hours for an oil change and coolant service. Then they recommended a coolant service we didn't need because we later found out we had one last year. More

by RANDY Verified Customer Verified Customer

Print

Rick Hoover in the service department gave exceptional service yesterday. He let us know when there was a delay and helped us to get a loaner vehicle while they were servicing outs service yesterday. He let us know when there was a delay and helped us to get a loaner vehicle while they were servicing outs More

by ken.becky.holderman Verified Customer Verified Customer

Print

Good service. Scheduler Rick good to work with. Work on my vehicle several times until the problem was resolved Scheduler Rick good to work with. Work on my vehicle several times until the problem was resolved More

by neeleyrk Verified Customer Verified Customer

Print

Always top-notch service when I go to Basney Honda! Thank you to everyone at Basney! Thank you to everyone at Basney! More

by rhoover6 Verified Customer Verified Customer

Print

Brought my Honda Pilot in because there was a screw in the tire. Rick was very polite and professional. Arranged to have me picked up and taken home and once repaired arranged to have be picked back up. the tire. Rick was very polite and professional. Arranged to have me picked up and taken home and once repaired arranged to have be picked back up. More

by markgard13 Verified Customer Verified Customer

Print

The service was completed very quickly. I appreciated that. All that happened during the service was explained very well. I appreciated that. All that happened during the service was explained very well. More

by KENEICHINGER Verified Customer Verified Customer

Print

The service on my CRV was done quickly and everyone is always friendly and courteous. Thank you all! always friendly and courteous. Thank you all! More

by SHARONSTRUCK Verified Customer Verified Customer

Print

As always, excellent service with my car's service! Clear in communicating what needed doing and when. Clear in communicating what needed doing and when. More

by PHOLLAND3 Verified Customer Verified Customer

Print