Cyrena Morena
Cyrena Morena at Capistrano Mazda

Cyrena Morena | Page 2

Service Advisor

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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4.8
325 Reviews
4.8

325 Reviews

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325 Reviews of Cyrena Morena

April 11, 2026

Dealership Rating
Employee Rating

The Team at Capo Mazda is incredible! Quick, simple and always informative! Our Family's choice! Kudos, Cyrena, Hugo and AJ!! More

by dkatz57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 07, 2026

Dealership Rating
Employee Rating

Friendly greeting pulling into the facility , good care from agent listening to me stating the car problem. Warm friendly staff ! More

by litsynergy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu

Mar 27, 2026

Capistrano Mazda responded

Thank you for your review!

March 02, 2026

Dealership Rating
Employee Rating

Great customer service. Shannon was knowledgeable and did everything in a timely manner. Kevin also provided us with Great information as well More

by KENDALLWEBER4455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dooris , Shannon

February 13, 2026

Dealership Rating
Employee Rating

Friendly service advisors took care of vehicle and communicated with me on issues relevant to my repair and warranty service More

by JCOHEN102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugo Diaz

Feb 13, 2026

Capistrano Mazda responded

Thank you for your review!

February 13, 2026

Dealership Rating
Employee Rating

The people—especially Cyrena—are amazing. They have loaners available or you can stay and work in the comfortable waiting area. More

by paul.biggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Capistrano Mazda responded

Thank you for your review!

February 09, 2026

Dealership Rating
Employee Rating

Cyrena was great to work with while our vehicle was being repaired during a holiday vacation. She even followed up after we returned to KS regarding a vehicle recall! More

by brian_family_stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Capistrano Mazda responded

Thank you for your review!

February 06, 2026

Dealership Rating
Employee Rating

Service here is amazing the service crew is very knowledgeable and courteous and kind and always concerned with our total satisfaction More

by CRAIGPURKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Capistrano Mazda responded

Thank you for your review!

February 05, 2026

Dealership Rating
Employee Rating

Dealership was extremely helpful, friendly, and fair. Would definitely return for any accessories or service needed in the future. More

by TYLERBLASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Jaurequi, Forouz Mohisefat

Feb 13, 2026

Capistrano Mazda responded

Thank you for your review!

January 23, 2026

Dealership Rating
Employee Rating

friendly staff and great with communication. Worked on getting warranty to cover parts and labor without having to ask for it. Very satisfied with my service. More

by christianje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu

Jan 30, 2026

Capistrano Mazda responded

Thank you for your review!

January 11, 2026

Dealership Rating
Employee Rating

Cyrena handle the appointment professionally and with courtesy. She ordered the necessary replacement part and scheduled my follow-up appointment. Thank you. More

by RKOY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Capistrano Mazda responded

Thank you for your review!

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