D'Arcy Hines
D'Arcy Hines at Mercedes-Benz of Baton Rouge

D'Arcy Hines | Page 8

Service Advisor

Mercedes-Benz of Baton Rouge

10949 Airline Hwy
Baton Rouge , LA 70816

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146 Reviews
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146 Reviews

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146 Reviews of D'Arcy Hines

April 16, 2021

Dealership Rating
Employee Rating

I can always count on Mr. D’Arcy in the Service Dept. (In Baton Rouge). He is the BEST.... very knowledgeable, reliable and courteous! This is the second GLK I’ve owned and its a great vehicle. More

by BR Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrea Bridwell, Ayanna Cook

May 03, 2021

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

April 16, 2021

Dealership Rating
Employee Rating

Very Professional team. Outstanding customer service. Communicated via text was very convenient which gave me a since of security and less pressure which is very important when not knowing the conditions More

by DANGERFIELD1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

April 08, 2021

Dealership Rating
Employee Rating

Very friendly and efficient staff. Check in was fast. No waiting around when I picked up vehicle. Since it was an RV there were problems associated with that part of vehicle and they arranged appointment fo More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2021

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

April 06, 2021

Dealership Rating
Employee Rating

The best service I have ever received, attentive and ready to help with any of my family’s needs. D’arcy is always quick to find solutions to my service needs. More

by Ledprop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2021

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

April 04, 2021

Dealership Rating
Employee Rating

Sprinter service is always prompt, thorough, and organized. D'Arcy delivers above expectations. Service personnel know their vehicles and customer service greets me with smiles... More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ayanna Cook

Apr 09, 2021

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

April 01, 2021

Dealership Rating
Employee Rating

D'Arcy is great to deal with and handles all problems. I guess I have to keep writing until the circle is complete. Oops a few more words. More

by charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2021

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 24, 2021

Dealership Rating
Employee Rating

Awesome service department at Mercedes-Benz of Baton Rouge.Special THANKS to MR.D'Arcy Brandon, and Brandon the mechanic who I request to work on my Sprinter van !!! Friendly ,courteous, kind, and thoug More

by charles.dedwylder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Whisenhunt , Josh Marchan, Brandon the mechanic

Apr 09, 2021

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 20, 2021

Dealership Rating
Employee Rating

Exceptional service department, very comfortable dealing with Mr. D’Arcy. Joyce at the front desk is always friendly and Pleasant to visit with. Entire experience is an A+, thank you. We even enjoy the co More

by Glennlacobie24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joyce Hutchison, Ayanna Cook

Apr 09, 2021

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 16, 2021

Dealership Rating
Employee Rating

What a great experience. I was traveling in my Wayfarer built on a sprinter chassis. Started getting error messages and warning lights. Contacted D.Arcy Hines at the Baton Rouge MB service center at 2:30pm More

by Marty R
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 09, 2021

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 14, 2021

Dealership Rating
Employee Rating

Thanks for the excellent service and having it done in a timely manner. I truly appreciate it on such short notice. Job well done. Thanks More

by cmharvey01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Whisenhunt

Apr 09, 2021

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

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