DJ Wilks | Page 2

Worked with Matthew Hankins was very friendly and helpful. Took the time to explain all the options on the car I was looking at. He helped get to the deal I was OK with, very easy to work with. Made helpful. Took the time to explain all the options on the car I was looking at. He helped get to the deal I was OK with, very easy to work with. Made a customer for life. More

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Second vehicle I have purchased from Tyler. He is very knowledgeable and great to work with. Highly recommended. He is very knowledgeable and great to work with. Highly recommended. More

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Bill couldn’t have been a better salesmen! This sale could’ve been very complicated and he was able to get everything I asked for and quarterbacked the deal perfectly. Sending everyone I can This sale could’ve been very complicated and he was able to get everything I asked for and quarterbacked the deal perfectly. Sending everyone I can his way. More

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Tyler Grant was beyond helpful. I truly appreciate the time and effort he put in helping me. I truly appreciate the time and effort he put in helping me. More

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Great dealership that cares about the needs of their guests! Tyler Grant went out of his way to help us, while we were out of the country. He communicated online until and held the truck until we got ba guests! Tyler Grant went out of his way to help us, while we were out of the country. He communicated online until and held the truck until we got back. More

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We purchased a new 2024 Jeep Grand Cherokee Limited from Troncalli Jeep. On my initial contact with the sales department, I talked with Tyler Grant. He was more than helpful. I had my Chrysler 300 in for Troncalli Jeep. On my initial contact with the sales department, I talked with Tyler Grant. He was more than helpful. I had my Chrysler 300 in for service and chatted a bit with him. I made plans to return to see him, however he was with another customer. We were greeted and turned over to Bill Smith. The care and attention that Bill gave us was superb. He helped us with not only with the purchase of the vehicle but also the ways to use all the features. DJ Wilks in finance was great to work with as well. We purchased our last car from another dealership, once we signed the papers they were ready to get rid of us. As a matter of fact, Bill took the time to show us some of the features we didn't know about on our ChrysIer 300!! We are very pleased will continue to do business with Troncalli and will recommend Bill Smith to our friends and family! More

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Dealership was great. We came in and really had a great experience picking out another family car for our family. They were nothing but the best and Bill definitely gave u We came in and really had a great experience picking out another family car for our family. They were nothing but the best and Bill definitely gave us a memorable experience. More

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Sales score great in addressing customer needs and dealing with his pain points however, finance got me disappointed due to misleading information dealing with his pain points however, finance got me disappointed due to misleading information More

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I had a wonderful experience with Bill Smith at Troncalli. He was kind, funny and easy going. There was zero pressure at this dealership. Something mainstream dealerships are known for. Everyone at Troncalli. He was kind, funny and easy going. There was zero pressure at this dealership. Something mainstream dealerships are known for. Everyone at this location was very courteous and respectful and they tried their absolute best to give me what I needed with the car that I wanted. I will be back with my spouse and four younger siblings’ vehicular needs. 5 stars across the board. Thank you for a wonderful experience. I will be back to see you. More

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Found the car online, drove by the dealership and met Bill Smith in sales. He’s been with Troncalli for a couple of years and understands too well how to treat customers. He listens and understands my ne Bill Smith in sales. He’s been with Troncalli for a couple of years and understands too well how to treat customers. He listens and understands my needs and concerns and because he did that he got my business. I appreciate working with professionals and not pushy salespeople. Everyone makes you welcome and no pressure was ever part of the process, even the visit with the finance Mgr.! DJ is super cool and had me in and out of there in no time. I truly believe there are very few dealerships that work work the way they do. I believe you’ll love the experience and especially working with Bill! More

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