DOMINIC FRANCHELLA | Page 25

Very happy with my new Mustang I am very happy with my recent experience at this dealership. Mike M took the time to really explain the car to me, and he and Dominic worked hard on I am very happy with my recent experience at this dealership. Mike M took the time to really explain the car to me, and he and Dominic worked hard on my trade in and gave me a very fair price for it. This coupled with the great rebates that Ford had going on, made it a no brainer for me. I am thoroughly enjoying my 2014 Mustang V6 Premium MCA edition, and I greatly appreciate the informative no pressure sales. Thank you Mike, Dom and Tony for a wonderful experience. More

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quick and personal service Michael was very accommodating to our needs and helped us to purchase a car very fast with all the extras we wanted. He returned calls immediately and Michael was very accommodating to our needs and helped us to purchase a car very fast with all the extras we wanted. He returned calls immediately and informed us all the way along with updates. Dominic runs a great showroom and shop and Andres was very expedient with the financing! More

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Great Lease Experience I worked with Barry Pasqualini to find me the exact Ford Edge i wanted. He and his team worked so hard to find the car and deliver it to me in record I worked with Barry Pasqualini to find me the exact Ford Edge i wanted. He and his team worked so hard to find the car and deliver it to me in record time. And at the best lease rate of all the quotes I got. This place is very service oriented. Great experience !! More

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A Seamless Experience Stamford Ford Lincoln was by far my best car buying/leasing experience. From my salesman, to management and to financing, they were honest in pricing, Stamford Ford Lincoln was by far my best car buying/leasing experience. From my salesman, to management and to financing, they were honest in pricing, fair in negotiation and went the extra MILES to explain to me how my car worked as well as the financing. I will not go anywhere else for a car or truck again. JorgeZ More

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Can I Get your deposit Now Drove 90+ minutes to test drive a vehicle listed on line. Salesman too busy so I was helped by another but Barry would check in with us as he passed Drove 90+ minutes to test drive a vehicle listed on line. Salesman too busy so I was helped by another but Barry would check in with us as he passed by. Once we started to negotiate pricing and trade found out they had a deposit, But I could leave a backup deposit in case the current buyers financing fell through. Told them to contact me if it fell through. Following Friday received an e-mail telling me vehicle was still available and to contact them with my deposit. Got the message after work (you know that stuff we do to pay for these things) so had to call Saturday. Got voicemail each time I called and left message I would try again during breaks when I could Saturday but if didn't connect I would call with a deposit Monday since I was instructing at an event ALL day Saturday. Every communication from Stamford started with 'When Are You Leaving The Deposit". I still did not have a final price for the vehicle. Sales Called midday Saturday using caller ID to ask again for a deposit. Told them I would call Monday and that all messages left stated I was tied up Saturday but I WOULD be completing the sale. Monday took three attempts before I was given a final price which included the trade-in value given two weeks earlier when I first stopped by. Arranged my own financing and showed up 10 minutes late to pick up car. Was scolded by Barry for being late. Remember I am the one holding the $20k in bank checks now. . 2 hours later I finally was able to leave. Most of the information I received from Barry had to be corrected by Tony Siciliano regarding warranty's etc. Got as far as 95 (about 2 miles) and every time I used the brakes on 95 the whole front end would shake violently. Got back to the dealership 15 minutes after I had left and most of the staff , including my salesman had already Booked for the weekend. Tony provided me a loner so I could make the 90 minute drive home while the fixed the brakes and other inoperative systems on the Ford Certified Car that hadn't been fixed prior to delivery. Was told for the other systems (such as the SYNC) to use the warranty if I did not want to drive all the way cross state to Stamford. Following week car was delivered to me and loaner picked up. A Ford Certified Used Car should not be delivered to the customer unsafe for the road when the highway is less than 5 minutes away. Received only 1 response to multiple e-mails from Dominic Franchella who lists himself as Dealer Principle and was introduced as owner. Like the car, Tony Siciliano and Clay Morsey were great when everyone else was gone but I would not trust this dealership again More

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Awesome Dealership My experience with this dealership was excellent! I have no complaints at all. Sales rep.,Lena, helped me get the car I wanted and Tony was the man to My experience with this dealership was excellent! I have no complaints at all. Sales rep.,Lena, helped me get the car I wanted and Tony was the man to go to get approved for the payment I wanted!! I got the car I wanted with the payment I wanted! Very happy with my new Escape Titanium! Thank you so much to all the team in Stamford Ford. Karem Fox More

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RAVE Review Don and Dominick always greet me by name, and on my first service call since buying my beautiful Milan, they even gave me a loaner! I could not be ha Don and Dominick always greet me by name, and on my first service call since buying my beautiful Milan, they even gave me a loaner! I could not be happier with the "high-touch" customer service we always receive at Stamford Ford-Lincoln - they are the best! More

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Sound Ideas, purchase of two new Transits Love the staff here. Very informative and we love our two new transits. Made the process very easy and communication was constant which we really appr Love the staff here. Very informative and we love our two new transits. Made the process very easy and communication was constant which we really appreciated! Great service! Especially Don Febbraio our sales person. we are VERY HAPPY! Sincerely, Sound Ideas Inc. More

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Bob....best salesman I ever worked with From my initial visit, which was right after closing on a Sunday, they treated me great. Not only did they not turn me away, they showed me the car I From my initial visit, which was right after closing on a Sunday, they treated me great. Not only did they not turn me away, they showed me the car I wanted to see and let me sit in it and ask as many questions I had without feeling rushed. I returned a week later and Bob was fantastic, he was not pushy and let me test drive a few cars, answered all of my question, even pricing and incentives. When I said I was still shopping and looking at some other cars, he did not try the typical a pushy salesman attitude to "get me in a car today." It was because if this that when I decided in a ford, I went back to Bob. He searched and found the car I wanted with the options I wanted worked with my on pricing. It was refreshing to work with a salesman like Bob....if only every car salesman could be like Bob. More

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new car purchase my visit at lincoln ford to purchase a new car was great...they were so attentive, and kind. great customer service. I'm very please with the help i r my visit at lincoln ford to purchase a new car was great...they were so attentive, and kind. great customer service. I'm very please with the help i received , don and the owner of ford/lincoln wee so professional . thank you valerie olivieri. i love my new truck. More

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