Daimara Morrill | Page 23

Saved me a bunch of money! I came in because I was having some weird noises with my car and took it to a local repair shop. They quoted me $800!!! I brought it in yo crown and w I came in because I was having some weird noises with my car and took it to a local repair shop. They quoted me $800!!! I brought it in yo crown and was helped by daimara Morrill and she said it was just a loose belt and fixed the issue for less than $100! She was so knowledgeable and made me feel like she was looking out for me. I will be bringing back all of our Hondas there! More

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Diamara Morrill She was amazing. Very professional, well trained with her position and what I loved the most about her she was people friendly. Sometimes you can go t She was amazing. Very professional, well trained with her position and what I loved the most about her she was people friendly. Sometimes you can go to different business and some people just aren’t friendly. I will refer my family and friends here. As well as myself. See you soon. More

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A very pleasant experience! I really enjoy working with Daimara Morrill. She is always pleasant and informative. She is professional and informs me so that I can understand an I really enjoy working with Daimara Morrill. She is always pleasant and informative. She is professional and informs me so that I can understand any concerns that I may have about my vehicle. More

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Warning dash lights flashing and heater problem. My service advisor Daimara Morrill was excellent getting my vehicle problems solved. Techs had a hard time trying to find what problem was but came t My service advisor Daimara Morrill was excellent getting my vehicle problems solved. Techs had a hard time trying to find what problem was but came through and got the job done. More

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Excellent customer service Daimara is an excellent service advisor. Keeps me well advised and helps prioritize my service needs. Makes sure the work is done properly. I trave Daimara is an excellent service advisor. Keeps me well advised and helps prioritize my service needs. Makes sure the work is done properly. I travel out of my way to visit Crown Honda. More

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Quick ,courteous, amazing From the time I drove in to when I left the service was exemplary! Daimara Morrill was amazing at customer service and fixed my blue tooth problem on From the time I drove in to when I left the service was exemplary! Daimara Morrill was amazing at customer service and fixed my blue tooth problem on top of getting the service work I needed done quickly. This was all without an appointment. Thanks to Crown and Daimara. More

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Great service Service rep Daimara is always tops! Fast, friendly, great communications skills, loved by all! Excellent care from the first minute, Recommend her and Service rep Daimara is always tops! Fast, friendly, great communications skills, loved by all! Excellent care from the first minute, Recommend her and crown honda More

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A lot of promise, not in the delivery I received mediocre service at best on my new 2018 CRV. The vehicle is about a year old - it is the end of 2018 year - and they could fix it or diagno I received mediocre service at best on my new 2018 CRV. The vehicle is about a year old - it is the end of 2018 year - and they could fix it or diagnose it there at the dealership. Excuse was that it is a new car. Vehicle was kept 3 days when it should have been one. Vehicle had 800 miles on it. Daimara was less than communicative and failed to do as she stated on two occasions. I didn’t feel that she was happy for me being a customer. More that I was another she had to deal with. Maybe I got her on a bad day. I had to ask for my car to be washed, it wasn’t even offered for the inconvenience of not having it for 3 days. I’ve had Toyota for the last 35 years and thought I would give Honda a try. Won’t do that again. My wife. One month later, went back to Toyota and purchased her a RAV 4. They were awesome. Honda doesn’t really get it yet. More

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Tire Issue Quick grasp and resolution of issue. Consulted with me during process to make the right decisions. Always very helpful and knowledgeable. Very satisfi Quick grasp and resolution of issue. Consulted with me during process to make the right decisions. Always very helpful and knowledgeable. Very satisfied with outcome. More

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Disorganized Unprofessional Terrible Service I had an appt and Bob greeted me rudely. No one helped me check in paperwork or shuttle service I was there for 45 minutes just to check in! I was tre I had an appt and Bob greeted me rudely. No one helped me check in paperwork or shuttle service I was there for 45 minutes just to check in! I was treated like I was invisible. After receiving no update nor help after 20 mins I had to walk into the service manager’s office just to get help! What are the staff members doing? Why is it my fault 3 service techs called in sick? I had called in two weeks advance to schedule this. It has now become a bigger inconvenience because I’m now late to my next appt because I was stuck here for almost an hour JUST TO CHECK IN More

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