Daimara Morrill | Page 30

My Recent Recall Service with Crown Honda Send my truck for a recall service. As usual, i always look for Daimara to help me with my vehicle. She always took care of me and explain in details Send my truck for a recall service. As usual, i always look for Daimara to help me with my vehicle. She always took care of me and explain in details of the service and give me estimates how long it will takes to complete the work. and always provides alternative if there anything related to my vehicles such as any additional works or if the service taking longer, etc. Highly recommended. Note: Suggestion...Crown Honda should take note of any recall services, especially the latest, new one, or potential issues that announced by Honda Service Announcement, or NHTSA etc. such as contact the existing Crown Honda customer and proactively contact, email..etc when the customer needs to bring their vehicle for service. More

Report | Print

NOT TRUSTWORTHY DO NOT BRING YOU CAR HERE! I purchased my car from this dealership and had issues since the day I bought it. My Last encounter with this dealer was serious engine issues due to I purchased my car from this dealership and had issues since the day I bought it. My Last encounter with this dealer was serious engine issues due to the TECH that did my oil change not putting oil back in it.( I was even told by an employee that this Tech has had over 25 comebacks for similar issues) When I brought my vehicle back to the dealership after hearing a loud clicking sound coming from the engine and finding out it had no oil for the last 3000+ miles. The Manager JOE was less then simithetic to say the least. He origanaly put me in a rental while the kept the car over night, so it could be cold started. But the next day once they heard the issue JOE had sent my car to BUICK GMC to have the repairs done. I had to have all the belts and timing chain replaced due to serious stress/damage done to them for not having oil. One JOE sent my car to the other dealer he said my rental car issue was not his anymore and I either had to pay for it out of pocket or not have a car.. I reminded him that this is due to his service tech not putting oil back in and told him that this was told to me by another mechanic. Joe then called me a liar an told me this is my problem not his. I have NEVER dealt with such a nasty UNprofesional man in my LIFE!. Ask any Real Mechanic what would happen to your car if you drove around for over 3000 miles with no oil in it. YES JOE this problem with my engine was cause by your TECHs mistake. Needless to say I paid for an oil change I never got, and Honda didnt take the responsibility for the the repairs needed on my car. DO NOT GO HERE! BEWARE! More

Report | Print

Great service Daimara is beyond excellent, always friendly and ready to help in any situation. Even when she has to give bad news she's very informative and ready t Daimara is beyond excellent, always friendly and ready to help in any situation. Even when she has to give bad news she's very informative and ready to offer very helpful solutions. The only down side is the wait time is alot longer then what you'd expect when you have an appointment. Other then that very clean place, free WiFi, and a kids section. More

Report | Print

service dept. Have used Crown Honda for servicing on our 2009 Accord after purchasing there new. Daimara Morrill has been our advisor and has done a fine job of tak Have used Crown Honda for servicing on our 2009 Accord after purchasing there new. Daimara Morrill has been our advisor and has done a fine job of taking care of our service needs and recommending services that are also due to be done. We keep our cars for a long time so having service suggested which we may overlook is important to us. Work has always been done in a timely manner. More

Report | Print

Daimara Morrill (Service) Very helpful in assisting me with a recent service visit. Explained additional work that should be done. No pressure I got a written estimate so this Very helpful in assisting me with a recent service visit. Explained additional work that should be done. No pressure I got a written estimate so this work can be done in the future Excellent customer service! More

Report | Print

service Ms. Morrill was helpful as always. Service took the estimated time and solved the problem i was having with the car AC. The dealer is very convenient Ms. Morrill was helpful as always. Service took the estimated time and solved the problem i was having with the car AC. The dealer is very convenient to us. More

Report | Print

Great Service! Great service! I try to always schedule my service with Daimara Morill. I know I am in good hands with Daimara- she is attentive and gives me the best Great service! I try to always schedule my service with Daimara Morill. I know I am in good hands with Daimara- she is attentive and gives me the best customer service! More

Report | Print

Excellent service with a smile Daimara was just wonderful to work with. I know she had a long day but she was still very kind and delivered fine service with a smile. She did everyt Daimara was just wonderful to work with. I know she had a long day but she was still very kind and delivered fine service with a smile. She did everything she said she would and I got my car back right on time. More

Report | Print

Excellent customer service I took my car in for repairs and was pleasantly surprised at the lengths they went to accommodate me and my situation. They went above and beyond wha I took my car in for repairs and was pleasantly surprised at the lengths they went to accommodate me and my situation. They went above and beyond what was required and ended up saving me a lot of money. They have a new customer in me! More

Report | Print

service experience Greeted as soon as I arrived. Personnel friendly and helpful. Service done in timely manner. Always pleased to work with Service Advisor Daimara Mo Greeted as soon as I arrived. Personnel friendly and helpful. Service done in timely manner. Always pleased to work with Service Advisor Daimara Morrill. Explains things so I understand them. More

Report | Print