Dakota Burns
Dakota Burns at Frisco Chrysler Dodge Jeep Ram

Dakota Burns | Page 6

Service Advisor

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

Contact Me
4.8
76 Reviews

Dealership Experience

7 mos

4.8

76 Reviews

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76 Reviews of Dakota Burns

December 03, 2025

Dealership Rating
Employee Rating

I had a great experience. They kept me informed about the status of my truck and I appreciate that. More

by elton.hampton5
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Dec 04, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad our team kept you informed about your truck. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

December 03, 2025

Dealership Rating
Employee Rating

Davis was exceptional, had me in and out in no time was very professional, and took care of me! More

by brandongrover01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Frisco Chrysler Dodge Jeep Ram responded

Our team at Frisco Chrysler Dodge Jeep Ram appreciates your feedback. We're glad to hear you had a smooth experience. Thank you for choosing us.

December 03, 2025

Dealership Rating
Employee Rating

Helped to get me back on the road with a bad auxiliary battery. Thanks for the help! More

by Baylorpaul
Recommend Dealer
Yes
Dec 04, 2025

Frisco Chrysler Dodge Jeep Ram responded

We’re glad our team could assist you with the auxiliary battery issue. Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram. Drive safely.

November 30, 2025

Dealership Rating
Employee Rating

Service advisor was professiona through the entire interaction. I was kept advised on the status of my truck and where it was in the service phase More

by mhspinney62
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Nov 30, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about our service advisor and the updates during your truck's service. Our team at Frisco Chrysler Dodge Jeep Ram is committed to clear communication. Thank you for sharing your experience.

November 28, 2025

Dealership Rating
Employee Rating

I have a claim to file with services I paid for there and cannot get any assistance to complete claim!!! More

by arbpics
Recommend Dealer
No

Other Employees Tagged: Dakota Burns

Nov 29, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, We value your satisfaction and appreciate you taking the time to share your thoughts. I would like the opportunity to discuss your experience with our Service Department regarding the customer care received when seeking assistance with filing a claim. Kindly email me with your preferred contact information at a time that is best for you. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 27, 2025

Dealership Rating
Employee Rating

I can’t say enough about John’s customer service,for I am in the customer service industry as well.I look forward to working with John in the future.Thanks so much for making my service work as seamless and More

by TEXASRICK38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our team's customer service at Frisco Chrysler Dodge Jeep Ram. It's great to know your experience was smooth and effective. We look forward to supporting your future needs.

November 26, 2025

Dealership Rating
Employee Rating

I only use Frisco for my service. Of my Ram 1500. They know my truck . More

by Glenscales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your loyalty to Frisco Chrysler Dodge Jeep Ram for servicing your Ram 1500. It's great to hear our team knows your truck well. Thank you for sharing your experience.

November 25, 2025

Dealership Rating
Employee Rating

Frankly, I only worked with Dakota and he met any expectations and obligations rather quickly. I'm appreciative of his time and attention and look forward to an opportunity to work with him in the fu More

by WJSCHOOR130
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Nov 27, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We appreciate your feedback about our phone system and will look into it. Our team is glad to have assisted you.

November 25, 2025

Dealership Rating
Employee Rating

Dakota was very helpful and he provided great service, The experience was very good overall. More

by norberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about the service you received. Our team at Frisco Chrysler Dodge Jeep Ram is here to assist you anytime. Thank you for choosing us.

November 25, 2025

Dealership Rating
Employee Rating

Not very pleasant but Dakota was very helpful Not very pleasant but Dakota was very helpful the prices are high and my car was damaged More

by untam3d
Recommend Dealer
No

Other Employees Tagged: Dakota Burns

Nov 28, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, Delivering outstanding service is our top priority here at Frisco Chrysler Dodge Jeep Ram, and we would appreciate the chance to talk with you about your recent experience. Could you kindly provide your preferred contact information so we can reach out and discuss this matter in more detail? Thank you, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

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