Dakota Burns
Dakota Burns at Frisco Chrysler Dodge Jeep Ram

Dakota Burns | Page 7

Service Advisor

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.8
76 Reviews

Dealership Experience

7 mos

4.8

76 Reviews

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76 Reviews of Dakota Burns

November 21, 2025

Dealership Rating
Employee Rating

Dakota was extremely helpful and meeting my truck needs. He was professional, courteous, and had good knowledge. More

by Beraud55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for acknowledging our team's professionalism and knowledge at Frisco Chrysler Dodge Jeep Ram. We appreciate your feedback.

November 21, 2025

Dealership Rating
Employee Rating

It was great customer support and understands the customer needs. Chase became good friend of mine. More

by Sumanth Singidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Strickland , Joshua Williams, Chase Wilson

Nov 21, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our team at Frisco Chrysler Dodge Jeep Ram. It's good to hear the support met your needs. Thank you for sharing your experience.

November 20, 2025

Dealership Rating
Employee Rating

Helpful Makes the guest feel like home, very helpful. Nice people and very helpful Peaceful More

by JOE.ELLIS30
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Nov 21, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about our team at Frisco Chrysler Dodge Jeep Ram. It's great to hear you felt comfortable and supported. Thank you for sharing your experience.

November 20, 2025

Dealership Rating
Employee Rating

Excellent Service Excellent service addressing all the concerns and delivered the vehicle on time as promised More

by enkrao
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Nov 21, 2025

Frisco Chrysler Dodge Jeep Ram responded

Our team at Frisco Chrysler Dodge Jeep Ram appreciates your positive comments about our service and timely delivery. Thank you for sharing your experience.

November 19, 2025

Dealership Rating
Employee Rating

Awesome! ! Dakota was very professional and he worked efficiently during my service appointment. Good job!! More

by powellgirl86
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Nov 20, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. Our team at Frisco Chrysler Dodge Jeep Ram will keep working hard to provide quality service. We appreciate your business.

November 19, 2025

Dealership Rating
Employee Rating

I had a great experience at the dealership in Daphne for my oil change. The staff was friendly and professional from the moment I arrived. They checked me in quickly, explained everything clearly, and kept More

by chauncey460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our service team at Frisco Chrysler Dodge Jeep Ram. We're glad the oil change and overall process met your expectations. We appreciate your trust in us for your vehicle maintenance.

November 19, 2025

Dealership Rating
Employee Rating

John Moen and this dealership have always provided exceptional service. Definitely a step above the rest. More

by Adam s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daphne Benedict

Nov 19, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your recognition of our team at Frisco Chrysler Dodge Jeep Ram. Thank you for choosing us for your vehicle needs.

November 18, 2025

Dealership Rating
Employee Rating

Fast easy checkout and kept me up to date on when to pick up my car. More

by COOKNEENA
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Nov 19, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We're glad our team could keep you informed throughout the process. We appreciate your feedback at Frisco Chrysler Dodge Jeep Ram.

November 18, 2025

Dealership Rating
Employee Rating

Daphne was a pleasure to work with as I’ve had issues in the past with service and untruths. More

by percle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daphne Benedict

Nov 20, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us. It's a delight to know you enjoyed working with our Service Team. However, I would like the chance to speak with you to learn more about any additional feedback you may have. Please email me your preferred contact information so we can discuss this at your earliest convenience. Best, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 18, 2025

Dealership Rating
Employee Rating

After some initial communication technical issues, the Service Dept was very responsive and helpful. It took a while to get the part that was required to fix the issue with our Jeep Grand Cherokee, but o More

by Wally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad our team could assist with your Jeep Grand Cherokee. Thank you for highlighting both the responsiveness and the part delay. Your comments about the credit card surcharge are noted by Frisco Chrysler Dodge Jeep Ram.

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