Dakota Haddad

I had a very positive experience from the salesperson. Dakota, to the product specialist, Jonny. Having a 2 hour tutorial really made a difference. Kudos to all. Dakota, to the product specialist, Jonny. Having a 2 hour tutorial really made a difference. Kudos to all. More

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Dakota, our sales consultant was very helpful throughout the process. She proposed different models/options based on what I was looking for. She was very responsive throughout the process. Thanks! the process. She proposed different models/options based on what I was looking for. She was very responsive throughout the process. Thanks! More

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Do not do business with Dakota Haddad or Mercedes Benz of Sudbury. They are dishonest. In February of 2025 I ordered a new Mercedes CLE 300 Cabriolet in good faith. All the options were verified. The color o Sudbury. They are dishonest. In February of 2025 I ordered a new Mercedes CLE 300 Cabriolet in good faith. All the options were verified. The color of the vehicle and soft top were to be black. After waiting 6 months for delivery, I was finally told to inspect the vehicle for delivery on July 29th. Without letting me know in advance, I came upon the vehicle with a red top. The vehicle is a complete joke. In my opinion, Dakota Haddad and the management of Mercedes Benz in Sudbury were aware of the change in color of the soft top and chose not to inform me, hoping and praying that I would be stupid enough to pay 75k for this xxx clown car. Not happening. Stay away from Dakota Haddad and Mercedes Benz of Sudbury! More

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We just got our new Mercedes' first one and had an excellent experience at Sudbury Mercedes . Starting with Sharon our greeter to our Guru teacher Jonny each one was outstanding . Dakota was our sa excellent experience at Sudbury Mercedes . Starting with Sharon our greeter to our Guru teacher Jonny each one was outstanding . Dakota was our sales person , very professional , gave us all the facts about various models which made it easy for us to make a selection .when we came to pick up our car she even surprised us with complimentary mats for the car. The sales manager Brad Raftor very genuine and someone u could trust fully gave us the best price without any negotiation. It didnt feel like a car dealership more like a family . The last but least without taking a 3 hour lesson from our teacher Jonny we would not be able to drive our new car and use any of its functions . He is extremely knowledgeable, patient and tech Guru Went thru each and every option in the car and set up apps on the phone . I would highly recommend to take a lesson from him worth every minute . Overall I would send all my friends to this dealership in Sudbury . The entire team is absolutely amazing . Thank you for making our experience and decision making easy . More

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Outstanding experience! Above and beyond working with Dakota, Jay & Jonny. Jonny was very helpful very passionate and patient he went above and beyond and went the extra mil Above and beyond working with Dakota, Jay & Jonny. Jonny was very helpful very passionate and patient he went above and beyond and went the extra mile with his support, and teaching and understanding of my new Mercedes A+ for Dakota, Jay, Jonny, and everyone at Mercedes Sudbury. So pleased and excited of seeing what the car was capable of. Jonny was the most patient and the best to teach me and I am very happy! More

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Fantastic experience. From initial contact, ordering, delivery and dealer preparation. Everyone involved in the process was extremely professional and helpful. My post-sal From initial contact, ordering, delivery and dealer preparation. Everyone involved in the process was extremely professional and helpful. My post-sales session with Jonny was outstanding. He answered all of my questions - including ones I hadn't even thought of - and took the time to make sure I was comfortable with the cars features and advanced technology. I will definitely recommend this dealer and especially a session - or two - with Jonny, More

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Jonny was very knowledgeable and very helpful in my training in the new vehicle. Very detailed and dedicated and cares about the customers and their experience. Dakota my sales person was very professi training in the new vehicle. Very detailed and dedicated and cares about the customers and their experience. Dakota my sales person was very professional and made sure everything was perfect during the our buying experience. Very knowledgeable, with a perfect demeanor and a great asset for Team Sudbury. More

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Fantastic Experience at Mercedes-Benz of Sudbury! My husband and I had an outstanding experience working with the team at Mercedes-Benz of Sudbury. From the moment we arrived, Charles, our Sales C My husband and I had an outstanding experience working with the team at Mercedes-Benz of Sudbury. From the moment we arrived, Charles, our Sales Consultant, made the entire process seamless and stress-free. He is not only highly knowledgeable about the vehicles but also genuinely dedicated to finding the right car for your needs. What impressed us most was his professionalism and honesty. Charles was transparent about every detail and worked diligently to ensure we received a fair deal for our GLS, all while avoiding any pressure or sales tactics. His communication was excellent throughout, always keeping us informed and promptly answering any questions we had. His attention to detail and friendly approach made us feel confident and comfortable at every stage of the process. The business side of things was also smooth, with Yatin offering us a competitive financing option and providing helpful information about warranty packages. When it came to the post-purchase experience, Jonny was exceptional. He took the time to walk us through all the features of our new car, demonstrating impressive patience and expertise. His thoroughness and willingness to address every question left us feeling completely at ease with our purchase. Jonny’s commitment to a personalized, informative experience was truly standout. Thanks to Charles, Dakota, Yatin, and Jonny, we drove off feeling thrilled with our new car and the level of service we received. We highly recommend Mercedes-Benz of Sudbury to anyone looking for a positive, hassle-free car-buying journey. More

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Buying a C300 from Mercedes Benz of Sudbury was a very enjoyable experience for me. My Sales Consultant, Dakota Haddad was accomplished at finding suitable models which fit my desired feature list and Sal enjoyable experience for me. My Sales Consultant, Dakota Haddad was accomplished at finding suitable models which fit my desired feature list and Sales Manager Brad Rafter was very accommodating in giving me a great sales price. The business end was effortless with Josue Bulux providing a low financing option and useful information on warranty packages I might consider. Then when I picked up the car, Jonny Pham was phenomenal in helping me familiarize myself with using the MBUX interface. Great sales service all around! More

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I received the most comprehensive and relatable review of my Mercedes EQS, Jonny Pham takes his time, has unbelievable patience (needed it for me because this was all new!) and took extra time to take care o my Mercedes EQS, Jonny Pham takes his time, has unbelievable patience (needed it for me because this was all new!) and took extra time to take care of problems I was having with customer service with an outside company and resolving them. Way over and above my expectations, I am delighted with the service I received and a special shout out to Sharon Tyler who coordinated and listened to my initial call to MB Sudbury! Thank you!!! More

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