Dale Morrone | Page 13

Positive experience I had spent several days communicating with this dealership via text and email. My contact, Christian, was very responsive and pleasant. I decided t I had spent several days communicating with this dealership via text and email. My contact, Christian, was very responsive and pleasant. I decided to come into the dealership with the intention of finalizing the transaction. The dealership is clean and comfortable. Everyone I spoke with was friendly and genuine. Randy Chin and Joe Limjuco were also a pleasure to work with, and GM Dale Morrone made me feel very welcome. . More

Print

Great experience buying my new QX50. Everybody I worked with were friendly and patient with me while making my choice! I am loving my new car, even in the snow! Thank you Randy Chin And Joe Limjuco! with were friendly and patient with me while making my choice! I am loving my new car, even in the snow! Thank you Randy Chin And Joe Limjuco! More

Print

Adam was very professional and straight forward, no beating around the bush. I would recommend him highly for any Infiniti vehicle! Also speaks great polish . beating around the bush. I would recommend him highly for any Infiniti vehicle! Also speaks great polish . More

Print

Great dealership, great experience This is the third vehicle we've purchased from this same dealership in the last 5 years and our second time working with Adam. I can honestly say all This is the third vehicle we've purchased from this same dealership in the last 5 years and our second time working with Adam. I can honestly say all have been exceptional experiences and I would strongly recommend this dealership and enjoy working with everyone on their staff! More

Print

Stress-Free Lease Trade-In My first 3 year lease with this dealership went so well that I felt comfortable leasing a new car with them. I live out of state I literally drove 5 h My first 3 year lease with this dealership went so well that I felt comfortable leasing a new car with them. I live out of state I literally drove 5 hours to work with this Inifini dealership over my local one because my first lease with them was so outstanding. I dealt mostly with Mark Roncone who made the process easy, answered all of my questions, and got me a great lease price on a car that had what I was looking for. Unfortunately Mark could not be there the day I picked up the car, so Dale Morrone and Shane Farrell took over, who were both excellent as well. I also spoke with Joseph Limjuco for financing and Jacob Starke to go over the features of my new car. Overall, I have zero complaints and would recommend this dealership to anyone. I expect that I will be making the drive out to Illinois again when this lease is up in 3 years. More

Print

This dealership is a great business to work with. If you speak up with reasonable concerns, they will make it right! I was able to work with Shane and Jim for a used vehicle. There were some minor issues I speak up with reasonable concerns, they will make it right! I was able to work with Shane and Jim for a used vehicle. There were some minor issues I noticed AFTER making the sale. Shane and Jim worked with me to make sure I was treated fairly. I value their efforts and appreciated the loaner vehicle in between a service visit. I highly suggest Infiniti of Naperville for a great place to buy a vehicle. More

Print

Adam was very straightforward and answered all of our questions. We were very happy with our experience at Infiniti with Adam and everyone else at the dealership. questions. We were very happy with our experience at Infiniti with Adam and everyone else at the dealership. More

Print

Car sales done right I've purchased nine vehicles in my life, and the last two from Infiniti of Naperville. As long as I continue to drive Infiniti vehicles, I will contin I've purchased nine vehicles in my life, and the last two from Infiniti of Naperville. As long as I continue to drive Infiniti vehicles, I will continue to purchase from this dealership. Their no-pressure approach and overall operations are like nothing I've experienced before in all my buying experience. They were upfront about pricing and vehicle information from the first interaction and didn't apply the typical car sales tactics I've come to dread. Simpy put, they were a pleasure to work with from start to finish. More

Print

Quality of service I was met with a prompt appointment with a smile and professionalism. I was formally introduced to my salesperson, Mark Roncone. This gentleman eas I was met with a prompt appointment with a smile and professionalism. I was formally introduced to my salesperson, Mark Roncone. This gentleman eased a my 1st car transaction over year since a major medical. He made me feel comfortable and safe. He explained the vehicle history in detailed ., answered all my questions. After talking with finance, he made a deal I could not refuse. Mark made the overall experience the 'BEST'....., he drove the me home in the car. I was not comfortable to drive such a beautiful car alone after a year of major medical and not driving and gaining my independence was a my big start.... I next met the final financial contract. Joe, another great and personable member of the Infiniti of Naperville to complete the night. ;-)) I was glad I made choose Infiniti of Naperville. I would recommend to anyone I know in the market for car. I would be a repeat customer and plan on make them my service center for my car. More

Print

Informative viwit In my first visit to Infinity of Naperville. The facility is modern and pleasing. I was met by Adam Murczek, salesman. Adam is far from the stereot In my first visit to Infinity of Naperville. The facility is modern and pleasing. I was met by Adam Murczek, salesman. Adam is far from the stereotypical high pressure car salesman I have become conditioned to expect. Adam is very knowledgeable, both about the features of the vehicle and about the financial aspects of car buying. During the test drive Adam took time to show me features of the vehicle that I probably would not have found by myself. I am very appreciative of the time Adam spent with me. He is an honorable man. More

Print