Dalin Zeng | Page 10

Great experience During the entire process both Ken Wang and Dalin Zeng our salesman, were extremely helpful and worked tirelessly to make sure that we were able to pu During the entire process both Ken Wang and Dalin Zeng our salesman, were extremely helpful and worked tirelessly to make sure that we were able to purchase our S60. Dalin even met with us on Sunday, his day off, to make sure that we were able to take possession of the vehicle. We are extremely pleased with the experience and we plan on purchasing our next vehicle at this dealership. More

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Bought used car sight unseen I was looking for a specific used car throughout the country and finally found one at this dealership, 800 miles away. Dalin was a pleasure to wor I was looking for a specific used car throughout the country and finally found one at this dealership, 800 miles away. Dalin was a pleasure to work with. He was available whenever I called or texted and got answers to all of my questions. He went out of his way to make sure I had a good idea about the car, taking many pictures and checking with the service department on it. There were a few items that need to be fixed on it and he made sure they were done. While the original price was fair based on my research, I thought I could have done better but they were firm. Once the deal was done, he kept me informed on the paperwork being sent and needing to be returned. Finally he helped to get the car shipped to me. My wife is very happy with her car! I would for sure work with him and the dealership again and recommend them to others. More

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In and out for a used car sale in three hours Dalin is a good guy. Immediate test drive, fast price sheets, very professional. Denton came out to sit down and fully negotiate with us and made us Dalin is a good guy. Immediate test drive, fast price sheets, very professional. Denton came out to sit down and fully negotiate with us and made us a great deal. Ken was great during the loan work. I will definitely buy and get service from the Jim Ellis group dealerships in the future. These folks are a huge leap in professionalism over the dealerships in Clayton and southern Fulton. They came highly recommended from a coworker who had a nearly totalled truck rebuilt by the Ellis collison center. More

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Great Experience I worked with Dalin in finding the right car and the overall experience was well informed with low pressure. Ended up with a great vehicle at a price I worked with Dalin in finding the right car and the overall experience was well informed with low pressure. Ended up with a great vehicle at a price i was happy with all in a very efficient amount of time. More

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Not happy The Henderson’s, We went to Jim Ellis to purchase a Volvo XC60. Our sales person Dalin was nice and had the car ready. He gave us basic information The Henderson’s, We went to Jim Ellis to purchase a Volvo XC60. Our sales person Dalin was nice and had the car ready. He gave us basic information and repeated things as if a robot. We liked the vehicle and tried to ignore his minimal interactions. Everything was tolerable until we had to deal with the Sales manager Denton. The following happened: •We were not allowed use our Military discount because we negotiated the cost of the vehicle. We were told that we could not use both. This is one reason that we drove out to Jim Ellis, Buford. We called beforehand to verify that they provide Military discounts on all vehicles. •After we had signed all the paperwork and showed proof of our loan we had to sit through thirty minutes of up sales on items that we did not want. Once Denton saw how much we were approved and we were not spending his maximum amount his attitude changed. He was rude and resentful. •We were not allowed to take the vehicle home on the same day (Saturday). The sales person, Dalin, was confused as to why were not able to take the vehicle home. He asked the sales manager in front of us why we could not take it home. Denton, ignored him and walked away. We called on Monday multiple times and we were finally able to pick up our vehicle that night. •We were told that we could not receive any Volvo gear (coffee cups, hats, and umbrella) because the department was close. Even though we had to come back and pick up the vehicle two days later. I guess they never opened during those two days. •We were not even showed how to use the Volvo Technology that the XC60 has. •We let them know that we will be purchasing another vehicle soon and would like to stay in the Volvo brand/family. This did nothing for them to garner another sale from us. We will not be returning to Jim Ellis to purchase our next vehicle. Sincerely, The Henderson’s More

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Spectacular I went to the best dealership with the best used cars I ever seen. I would recommend anyone who need a car to go there. I went to the best dealership with the best used cars I ever seen. I would recommend anyone who need a car to go there. More

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Made the whole process very easy and quick Made the experience very efficient and quick and I’m very happy with my purchase and will recommend Volvo mall of Georgia again to others. Made the experience very efficient and quick and I’m very happy with my purchase and will recommend Volvo mall of Georgia again to others. More

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Very Professional approach to car sales Our experience in purchasing our new XC60 was exactly what you want and expect , professional and business like. Not what you receive from too many o Our experience in purchasing our new XC60 was exactly what you want and expect , professional and business like. Not what you receive from too many other dealerships. Knowledgeable sales professionals that seem to enjoy what they do. More

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