180 Reviews of Dalton Baker
December 25, 2018
Express Oil change Registration to check process were so nice and smooth to pick up time. I always take oil change and first check and recommend Honda windward. Registration to check process were so nice and smooth to pick up time. I always take oil change and first check and recommend Honda windward. More
Other Employees Tagged: forgot
December 24, 2018
Amazing Honda Windward knows the meaning of customer service. They take the time to listen, fix a problem and do it all with a smile. I would never go anywh Honda Windward knows the meaning of customer service. They take the time to listen, fix a problem and do it all with a smile. I would never go anywhere else. When you service a car every 6 weeks you get to know the staff well and to not enjoy them and or like them would be so stressful. Honda Windward always serves me even when I am an hour and a half late most every time, Others dealers would say you are going to have to reschedule . I come from Mililani Tech Park and sometimes it takes a few extra minutes to get out the door, you just can't run back home when driving to Kaneohe . Te staff is amazing and Dalton the service manager takes care of his customers. He always takes all the worries away when I have a mechanical issue. He is going to get it fixed and find the best possible way to do it. Honda Windward is honest, they don't try and over service your automobile. I can go on but do I need too? Gemi More
Other Employees Tagged: Justin Baker, James Nakanishi
December 24, 2018
Great Service as promised. Provided timely service. Did not have to wait for the service received when I called the service Dept. Dalton provided timely next day service. Apprec Provided timely service. Did not have to wait for the service received when I called the service Dept. Dalton provided timely next day service. Appreciated the call when service was done. I was also offered shuttle service while waiting in the show room. Mahalo! More
December 21, 2018
Always Professional and Courteous Honda Windward always works to complete the Service correctly, On time and with a full review of what was completed. If any unforeseen circumstances a Honda Windward always works to complete the Service correctly, On time and with a full review of what was completed. If any unforeseen circumstances arises, Honda Windward calls you to explain the situation and cost if applicable. Great Professional, And Friendly Employees at Honda Windward, Honda Windward Auto Spa And Honda Windward Body Shop. Honda Windward, You Made Us a Believer Thank You Very Much!! More
Other Employees Tagged: Michael Stoebner, Aaron Swain, Amy Yamamoto, Derrick Higa, Justin Baker, James Nakanishi, Kanoa Chang, Sandy Kalahiki , At the Auto Spa, Cory, Jeff, Rudy, Darren, Gavin and the entire staff
December 14, 2018
Service review Just met new service advisor Erik Selvaggio he is friendly and knowledgeable.and keep me updated on repair and cost. Happy Holidays to all at Honda Just met new service advisor Erik Selvaggio he is friendly and knowledgeable.and keep me updated on repair and cost. Happy Holidays to all at Honda Windward More
Other Employees Tagged: Bob Laudick, James Nakanishi , cCan't remember all their names
December 13, 2018
Outstanding Service from Dalton. Very knowledgeable, attentive, pleasant and helpful! He keeps us posted on what was going on during the service. Very pleased wi Service from Dalton. Very knowledgeable, attentive, pleasant and helpful! He keeps us posted on what was going on during the service. Very pleased with the service that we got from him. More
December 12, 2018
Always awesome service! I always receive great customer service @ Honda Windward. From the time I drive in, to when I leave. I always leave with the satisfaction of knowing I always receive great customer service @ Honda Windward. From the time I drive in, to when I leave. I always leave with the satisfaction of knowing everything was done on my car. Thank you Honda Windward. More
Other Employees Tagged: Rose ., Brenda ., Heather ., Larry .
December 08, 2018
Oil change and safety check They called in the morning to warn me of a parade. So I rescheduled for the same day. They called me when it was done. Very good service and the car They called in the morning to warn me of a parade. So I rescheduled for the same day. They called me when it was done. Very good service and the car runs great. Also they followed up with an issue that was not fixed. I took my car in later without an appointment and they fixed the issue. Thank you Honda Windward. More
Other Employees Tagged: Cory Brown
December 06, 2018
Quick The service center is quick, the staff is very helpful and tells you exactly when your car will be done will keep you informed on any changes also The service center is quick, the staff is very helpful and tells you exactly when your car will be done will keep you informed on any changes also More
December 03, 2018
Bad experience on the services When to Honda Windward for an oil changed and check on power steering problem (noise). They told me it will take 3 hours, but I waited for 6 hours. F When to Honda Windward for an oil changed and check on power steering problem (noise). They told me it will take 3 hours, but I waited for 6 hours. Finally, they said it's done. Went to pick up my car and saw this additional $21 for tire rotation. Can't believed they charged me for something I didn't ask for. I just bought my tires 5 months ago. I was not happy with the bill, so the guy agrees to take off from the invoice. For the power steering, I asked him what's wrong with it. He said it started to leak on the power steering. So, I asked did they fixed it? He said no, but they will see if it leak a lot next time. I waiting for 6 hours and you didn't do anything? This service is so unacceptable. More
Other Employees Tagged: Cory Brown, Justin Baker, Rose ., Brenda ., Heather ., Larry .
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