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Dalton Richards
33 Reviews
Absolutely in love with my profession and getting to work with people from all walks of life. I make a new friend every day. My absolute primary concern is making sure you want to come back to Niello and work with me in the future.
Read moreDealership Experience
2 yrs
Industry Experience
2 yrs
Specialties & Trainings
Classic car restoration
FAA Aviation Mechanic and Inspector
Bachelors Degree in Technology Management in Business
33 Reviews
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33 Reviews of Dalton Richards
May 12, 2025
Great customer service . Your phone answering machine needs a review. Your refreshment center is very nice Your phone answering machine needs a review. Your refreshment center is very nice More
by RONHSWANK
Verified CustomerOther Employees Tagged: CHAD WESSLING
April 16, 2025
Had an amazing experience purchasing our new car from Niello BMW Sacramento. Dalton was fantastic, knowledgeable, highly professional, and genuinely great to work with. The entire process was easy, seaml Niello BMW Sacramento. Dalton was fantastic, knowledgeable, highly professional, and genuinely great to work with. The entire process was easy, seamless, and stress-free. No pressure, just great service and communication. We love our new car and would absolutely work with Dalton and the Niello team again. Highly recommend! More
by skyeholliday
Other Employees Tagged: Erika Paleny
March 28, 2025
Terrible experience, from financing to car delivery. The finance person -Marty was the worse. He was obviously annoyed that I wasn’t buying all the extras and rushed me through the process. He was so un The finance person -Marty was the worse. He was obviously annoyed that I wasn’t buying all the extras and rushed me through the process. He was so unprofessional, I should have walked out! After I took possession of the car, it was dirty, gas-less and it was late at night. I had to wait for the sales person to get the gas card and go full up the tank! The experience couldn’t get any worse. I called the dealer after a few days because I didn’t know how to work my car and I was feeling put off by the whole situation. I was told by Curtis that my trade in was a “bad deal” and if I wanted my trade in back that I could have it back because they weren’t going to make any money off the trade in. Then, if this wasn’t enough, the finance department never paid off my trade in. I had my lender call me and a late fee was applied to my account because the ball was dropped. I truly regret giving this dealer my business. I will not be retuning. More
by STACEYLARIN
Other Employees Tagged: Curtis Ringle, CHAD WESSLING, Marty Garcia
March 03, 2025
Niello Mini - the dealership itself is clean and seems organized. Good coffee and snacks were provided in the lobby. Nice clean bathrooms. organized. Good coffee and snacks were provided in the lobby. Nice clean bathrooms. More
by SARAPACKARD
Other Employees Tagged: Diane Wallace
March 01, 2025
Dalton was great had a great attitude and even got us lunch. Recommended to visit lunch. Recommended to visit More
by JEFFREY2017THOMPSON
Other Employees Tagged: Marty Garcia
February 10, 2025
We had a great experience at Niello BMW Sacramento. Our sales person, Dalton, was very knowledgeable and helpful. Our sales person, Dalton, was very knowledgeable and helpful. More
by CHERYLDUFFUS
Other Employees Tagged: CHAD WESSLING
March 22, 2024
Dear Roger,I had the most wonderful experience buying a new car at Nello BMW. I know you're not having time for the car business, but want you to know what great staff Niello BMW has. You should be proud new car at Nello BMW. I know you're not having time for the car business, but want you to know what great staff Niello BMW has. You should be proud that these wonderful people as they stand for the proud "Niello" name. They do you and your family great service. I wanted to share their names with you to pass on what assets each of them is to the name Niello. The folks I had contact with were Brian Lonchar, Dalton Richards, Ian Johnson, Andrew Lo, Jacob Reeed and Andrea at the front desk. They are a wonderful team. Kathy and I have been dealing with her indometrial cancer, lymphedema and now frontotemporal dementia.. She's clear of cancer, but having memory, mobility and personality changes. We needed a different vehicle for her to travel in and this wonderful team of kind, caring and very helpful people my our lives better. Hip hip for the Niello name. We send you our very best wishes for a successful 2024.Chuck Cole More
by CCOLE50
Other Employees Tagged: Paul Suchanek, David Sotomayor, Diane Wallace, Brian Lonchar , Vladyslav Starun, See above list in message Ian Johnson
March 17, 2024
Their customer service was excellent! They made the car shopping experience easy and stress free. They made the car shopping experience easy and stress free. More
by ELSTRINGMAN
Other Employees Tagged: Justin Watts , OLGA GERASIMCHUK, Anthony McCall
February 04, 2024
They were friendly and helpful in our car selection. I appreciate their willingness to work with us to make the best arrangements for purchasing our new car. I appreciate their willingness to work with us to make the best arrangements for purchasing our new car. More
by LISASANJAY
Other Employees Tagged: Moe Sulman, Erika Paleny, Diane Wallace , Louis Phan
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