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Dalton Richards
38 Reviews
Absolutely in love with my profession and getting to work with people from all walks of life. I make a new friend every day. My absolute primary concern is making sure you want to come back to Niello and work with me in the future.
Read moreDealership Experience
2 yrs, 8 mos
Industry Experience
2 yrs, 8 mos
Specialties & Trainings
Classic car restoration
FAA Aviation Mechanic and Inspector
Bachelors Degree in Technology Management in Business
38 Reviews
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38 Reviews of Dalton Richards
January 19, 2026
Purchased over 1 month ago and still trying to get them to fix the windshield, hand over the 2nd key and send me my card left in the trade. They have varied they didn’t disclose the windshield issue, that to fix the windshield, hand over the 2nd key and send me my card left in the trade. They have varied they didn’t disclose the windshield issue, that they did not give me the 2nd key as they said they had, and found my card. They simply go give a crap about costumers. More
by RANDYCALDARA
Verified CustomerOther Employees Tagged: Diane Wallace , Hayden sales man. Gets 2 stare
December 06, 2025
Mark, our salesperson, was fantastic, great demonstration of the vehicle and follow-up in answering all of our questions. Andre handled our follow-up service appointment, scheduling, in-take and delivery we of the vehicle and follow-up in answering all of our questions. Andre handled our follow-up service appointment, scheduling, in-take and delivery were all done efficiently and thoroughly. More
by STEVER7
Other Employees Tagged: MARK TSYMBAL
July 29, 2025
Had a good experience and I'm enjoying my (used but new for me) car. Dalton was great and he went the extra mile to make sure I was satisfied with my purchase. Marty was awesome too! He made sure I got the for me) car. Dalton was great and he went the extra mile to make sure I was satisfied with my purchase. Marty was awesome too! He made sure I got the best deal I could get including financing, warranty and extra ding-dent protection for my vehicle. Great guys to work with! :) I did have some concerns about a few fault codes on the car I purchased. Unfortunately, management never addressed my concerns, even after I sent multiple emails inquiring about it. However.... HUGE shout out to the shop foreman~! (cool tats and great guy!) He was able to immediately help me with my concerns. He verified the existing codes were miscommunications in the cars computer due to the vehicle's battery being disconnected multiple times. He did all that in about 10mins. I'm extremely grateful for his help. More
by KVNLLOYD
Other Employees Tagged: Marty Garcia , Brian Lonchar
July 21, 2025
Worked with me patiently to complete my lease. Finance was flexible when I did have issues and were able to come to compromises which were workable for me. Finance was flexible when I did have issues and were able to come to compromises which were workable for me. More
by CARSONCOLT74
Other Employees Tagged: Curtis Ringle
April 16, 2025
Had an amazing experience purchasing our new car from Niello BMW Sacramento. Dalton was fantastic, knowledgeable, highly professional, and genuinely great to work with. The entire process was easy, seaml Niello BMW Sacramento. Dalton was fantastic, knowledgeable, highly professional, and genuinely great to work with. The entire process was easy, seamless, and stress-free. No pressure, just great service and communication. We love our new car and would absolutely work with Dalton and the Niello team again. Highly recommend! More
by skyeholliday
Other Employees Tagged: Erika Paleny
March 28, 2025
Terrible experience, from financing to car delivery. The finance person -Marty was the worse. He was obviously annoyed that I wasn’t buying all the extras and rushed me through the process. He was so un The finance person -Marty was the worse. He was obviously annoyed that I wasn’t buying all the extras and rushed me through the process. He was so unprofessional, I should have walked out! After I took possession of the car, it was dirty, gas-less and it was late at night. I had to wait for the sales person to get the gas card and go full up the tank! The experience couldn’t get any worse. I called the dealer after a few days because I didn’t know how to work my car and I was feeling put off by the whole situation. I was told by Curtis that my trade in was a “bad deal” and if I wanted my trade in back that I could have it back because they weren’t going to make any money off the trade in. Then, if this wasn’t enough, the finance department never paid off my trade in. I had my lender call me and a late fee was applied to my account because the ball was dropped. I truly regret giving this dealer my business. I will not be retuning. More
by STACEYLARIN
Other Employees Tagged: Curtis Ringle, Marty Garcia , CHAD WESSLING
March 03, 2025
Niello Mini - the dealership itself is clean and seems organized. Good coffee and snacks were provided in the lobby. Nice clean bathrooms. organized. Good coffee and snacks were provided in the lobby. Nice clean bathrooms. More
by SARAPACKARD
Other Employees Tagged: Diane Wallace
March 01, 2025
Dalton was great had a great attitude and even got us lunch. Recommended to visit lunch. Recommended to visit More
by JEFFREY2017THOMPSON
Other Employees Tagged: Marty Garcia
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