Damaris Teran-Martinez
Damaris Teran-Martinez at Wilsonville Toyota
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Damaris Teran-Martinez | Page 2

Customer Care Center Rep

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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25 Reviews
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25 Reviews

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25 Reviews of Damaris Teran-Martinez

May 14, 2021

Dealership Rating
Employee Rating

Great knowledge and service! Austin made the whole process fun and efficient! I would recommend Wilsonville Toyota to my friends, colleagues, and other family members. More

by Scottbauer022
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ellie Treinen , Agustin Alvarenga

May 18, 2021

Wilsonville Toyota responded

Thank you for reviewing us! We are glad Austin was able to make your experience with us a good one. We hope you love the new ride!

April 29, 2021

Dealership Rating
Employee Rating

We were referred to Chris Wallace by a friend. We bought my 2021 RAV4 from Chris in December 2020. It was a great experience, he made us feel comfortable from the very beginning. He was knowledgeable, and More

by Freida
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Wallace

May 03, 2021

Wilsonville Toyota responded

Thanks for taking the time to review us! We are so glad that you had such a great experience at our dealership. We hope you love the new Tundra!

March 19, 2021

Dealership Rating
Employee Rating

We bought a Toyota-certified used vehicle, as well as a maintenance contract. Bottom line, during our interactions with Wilsonville Toyota regarding a service issue only 2 weeks after we bought the car, we More

by TMC
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Ellie Treinen , Neil Barker, Boyce Maclaurie

Mar 24, 2021

Wilsonville Toyota responded

Thank you for your business. We’re sorry we appeared ungrateful when you needed to exercise your warranty and we will focus on this part of our guest experience to make it easier. We are required to ask all the questions, cross every “t” and dot every “I” by the issuer of the warranty. We know it’s a pain and we want to fix it. We welcome your input on how we can do better.

January 31, 2021

Dealership Rating
Employee Rating

This is by far my most favorite dealership to work with! I’ve lost count of how many vehicles I’ve leased here. At least 7! Boyce and Ellie are fabulous, kind people who really go the extra mile for me. I t More

by Michele.jakobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ellie Treinen, Josh Von Ruden, Christy Buttice , Boyce Maclaurie, Tyson Tavolazzi

Feb 05, 2021

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that the team was able to be so much help to you!

December 18, 2020

Dealership Rating
Employee Rating

They know why we are disappointed; so very disappointed. A basic, small, thing that took two weeks to potentially get done and had to then do the leg work ourselves between their parts and service departmen More

by K & D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 12, 2020

Dealership Rating
Employee Rating

Great dealership. always so easy to work with. Helpful, friendly, thorough, clean. I would recommend this dealership and service dept to friends. I will come back again for sales and service More

by Michelle
Recommend Dealer
Yes
Jun 29, 2020

Wilsonville Toyota responded

Thank you so much for your review, we really appreciate it Michelle!

March 13, 2020

Dealership Rating
Employee Rating

We have bought 8 Toyotas from Willsonville Toyota. Elliot Franzen has always treated us fairly and respectfully. That's why we keep coming back for our purchases More

by trafman
Recommend Dealer
Yes

Other Employees Tagged: Josh Von Ruden , Brianna Clayton, Elliott Franzen, Paul Heinrich, Kevin Hoffman, Kelly Hunt

October 22, 2019

Dealership Rating
Employee Rating

Professional and repaired my tire after finding the nail! We bought my car at this dealership and have always been very happy with the service and great waiting area. Quick service and friendly staff More

by Mesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2019

Wilsonville Toyota responded

Thank you for the great feedback and for continuing to visit us for service! We look forward to seeing you again.

August 05, 2019

Dealership Rating
Employee Rating

Service When to fix a part on my car, everyone I worked with was very supportive and helpful. Excellent experience, I'm happy to go back More

by All kjkbjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Bantin , Brianna Clayton, Kelly Hunt, Glesty Waters, Royce sigloh

Aug 07, 2019

Wilsonville Toyota responded

Thank you for your feedback! We're looking forward to seeing you again next time.

May 13, 2019

Dealership Rating
Employee Rating

Another great service interval! Went in for my 20k service and the check in and work completion were all completed fast while I waited in their very comfortable waiting area. Thanks More

by JaymanSherwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2019

Wilsonville Toyota responded

Thank you for the great feedback, Jay! We're happy to hear about your great experience and we hope to see you again.

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