Damian Simonelli | Page 38

We were interested in a car at Freehold Honda. We called several times to confirm the car’s availability, and made an appointment to see if that evening. I told the woman at the dealership we would have to several times to confirm the car’s availability, and made an appointment to see if that evening. I told the woman at the dealership we would have to leave work early and drive an hour and a half to get there. She assured us it would be waiting for us. When we got to the dealership the car was not there, no one knew where it was. They agreed we did have an appointment to see the car, yet the car was not there. They told us we could see another car, we were furious. Especially when we were told this is not the first time this has happened. Apparently this dealership thinks it’s customers’ time is worth nothing. STAY AWAY. More

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Efficient, Quick & Fair. Treated as valued customer Went on a test drive with Damian on the 19 Civic Sport sedan. He thoroughly explained all the safety and convenience features and answered all my que Went on a test drive with Damian on the 19 Civic Sport sedan. He thoroughly explained all the safety and convenience features and answered all my questions. Post test drive Damian & I communicated & negotiated the deal electronically. Damian was a pleasure to work with and facilitated an efficient, quick and fair transaction. Furthermore, he moved mountains to get me the stock car I wanted. Very happy with Damian and dealership. Look forward to building a great relationship with Service too. More

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Damian is the best person to work with! Went in to go look at the new Accord. Although it was not my cup of tea I was greeted by Damian. He was the nicest people I have ever met, courteous, Went in to go look at the new Accord. Although it was not my cup of tea I was greeted by Damian. He was the nicest people I have ever met, courteous, extremely knowledgeable, and treats you like a real person. I did not end up buying a car, however I strongly encourage anyone who is looking to buy a car, go to Damian! He will make you feel like you are part of his family and not just a number. More

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New purchase Went in for new car and trade in. Within An hour was very happy with results, exactly what I was looking for. The key was knowing what I wanted goin Went in for new car and trade in. Within An hour was very happy with results, exactly what I was looking for. The key was knowing what I wanted going in More

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Amazing people Amazing Prices AMAZING SERVICE Such a positive experience with Honda of Freehold . From the salesman (Damian Simonelli ) to the sales manager Eli . Made me feel more than comfor Such a positive experience with Honda of Freehold . From the salesman (Damian Simonelli ) to the sales manager Eli . Made me feel more than comfortable with not only the best price I’ve found but the amount of attention to detail . The owner of the dealership happened to be present and he too was amazingly attentive and friendly. Even the finance manager and his process was extra quick and easy . This dealership is a keeper !!! More

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Bad Ethics Worst dealer and dishonest people I have ever talked. Except from JoJo. In two occasions they give me an appointment to see a car they didn't have. Fo Worst dealer and dishonest people I have ever talked. Except from JoJo. In two occasions they give me an appointment to see a car they didn't have. For the second time they called, texted and insisted they have the car and have the keys on hand (Brittany), so we drove 90 minutes again to see it and the sales person told us his Manager Eli knew the car was already sold but lie on us so we can buy another car one year newer same mileage and 40% more expensive. And of course the manager never showed up to face his actions. On my experience If you look for a good experience when buying your car, you may want to skip Honda Freehold. More

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STAY AWAY FROM THEM After receiving an advertisement in the mail my husband and I decided to go and check them out. We already had a 2016 Hyundai which we stilled owed on After receiving an advertisement in the mail my husband and I decided to go and check them out. We already had a 2016 Hyundai which we stilled owed on. So we went in and were approached by Damien. We sat down with him and I explained to him that our credit wasn't good due to the fact that I was out of work for a period of time. So after running our credit we were told that they could get us into a new car. but we had to surrender our Hyundai back to the bank. we were concerned what it would do to our already bad credit and was told not to worry because if we continued in good standing with Honda Financial and were not late with our payments that it would help our credit and we would always be able to get credit from them. so after my husband and I talked about it we decided to surrender the car and make whatever payments to the bank after the car was sold for we didn't want to short the other bank, we decided to do it being that Honda 's were such good cars. So after sitting there for 5 hours our sales person which was too busy taking care of everyone else finally had us test drive a Honda HRV which we absolutely loved.. We signed a lease agreement with them (which was not honored) and finally left. We had the car for 2 weeks we thought everything was fine until we received a letter in the mail from Honda Financial that our financing did not go through. We had to call them, they never called us to tell us that there was a problem with the financing. So we went back to them and were told not to worry about it that it was being worked on..So we left. On our way home we received a phone call that we needed to come back.. We spoke to Mike in finance and he told us that we could not keep the car but they could get us into an older car. We were so upset at that time because here we are we gave up a 2016 car which we had a great payment history with thinking we were going to get into a better car. Now we have no car another black mark on our credit which we have been working on repairing all for nothing. All because they wanted to beat a sales record. We did have one good experience there, We had the pleasure of spending some time with Cory Jordan. We found him to be so sweet. we are looking to see if we have any legal recourse. I do not recommend them. I know nothing will be done but I just wanted to put this out there. More

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