Damon Mills | Page 11

Everything was good until the final purchase documents. I had put 5k down the day before on a all cash purchase. After declining all the various protection extension packages, Chris Carter presented me wit I had put 5k down the day before on a all cash purchase. After declining all the various protection extension packages, Chris Carter presented me with a multi page document which included language saying the seller could cancel the contract and re-posses the car for any reason within a few days. (even though I paid all cash) The language was made for financed sales but I was required to sign anyway. Chris said it was a Florida law! Chris agreed that theoretically the seller could take back the car and sell it to a buyer willing to pay more, but that they would not do that. Chris would not complete the sale unless I signed and this was after they had my 5k deposit leaving me with few options. It is a good well run dealership but I would advise asking to see all the documents you will be asked to sign before you commit to buy the car. More

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This is the 3rd Lexus I have purchased from this dealership - now under new ownership. Patrick had everything ready for the delivery but it was delayed - not totally unexpected with so many new face dealership - now under new ownership. Patrick had everything ready for the delivery but it was delayed - not totally unexpected with so many new faces. More

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Excellent service and friendly fine people. I always feel welcome no matter what time of the day I’m in for service in person or on the phone. I always feel welcome no matter what time of the day I’m in for service in person or on the phone. More

by Debbie Verified Customer Verified Customer

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Very professional and congenial in working through the sale process. Would highly recommend them to any associate. sale process. Would highly recommend them to any associate. More

by HALLOFFAMEMAN1 Verified Customer Verified Customer

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The dealership had exactly the model and equipment package I was looking for. David worked with me to make the numbers work. package I was looking for. David worked with me to make the numbers work. More

by gregg.niemi Verified Customer Verified Customer

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Alex is an incredible salesperson, very knowledgeable, patient, and kind! And Tor is a wonderful financial person as well as very personable. patient, and kind! And Tor is a wonderful financial person as well as very personable. More

by EDNAELLIS Verified Customer Verified Customer

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Very friendly and professional place, a lot of patience and willingness to help. Thank you and hope for future cooperation and willingness to help. Thank you and hope for future cooperation More

by Ted G Verified Customer Verified Customer

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They are dependable. We need car wash morning and afternoon. Do we need to make appts? We need car wash morning and afternoon. Do we need to make appts? More

by HERDPEG Verified Customer Verified Customer

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My first experience with Lexus. Every person I came, in contact with to name them , Leo , Sean , Jor , Damon and Chad was extremely helpful, polite, respectful and professional. Eac Every person I came, in contact with to name them , Leo , Sean , Jor , Damon and Chad was extremely helpful, polite, respectful and professional. Each one did everything possible to make this car buying experience pleasurable . The facility/ showroom was clean and comfortable. More

by PCFIFTY50 Verified Customer Verified Customer

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Christopher Lima and Grant Gaugler both did a stellar job finding me an RX350 and working on the lease paperwork. I also worked with Damon Mills on understanding all the new technology. Not only did he expla finding me an RX350 and working on the lease paperwork. I also worked with Damon Mills on understanding all the new technology. Not only did he explain it at the dealership but days later he got on a call with me to further familiarize me with features. I am so happy I choose Lexus of Sarasota for my Lexus purchase. More

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