Damon Mills | Page 13

The dealership was neat and clean. The sales man was accommodating. Was not happy with the fact that we were told that it had an automatic charging station for the phone only to find o The sales man was accommodating. Was not happy with the fact that we were told that it had an automatic charging station for the phone only to find out that was not true. We were also told that it came with a protection package advantage plan only to find out that we had to pay for it as an extra feature at closing with the finance person. We still have not received the second key fob that was promised. Promises promises promises. Promises made, promises not kept. More

by Lynn G. Verified Customer Verified Customer

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Marshall, Ana, Dammon, Joz were awesome! My experience with them was the top 10. Greatest My experience with them was the top 10. Greatest More

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Brad Smith very professional! Much appreciate his low key sales approach. Answered all questions clearly. Warm and friendly. Damon Mills very good at explaining computerized Much appreciate his low key sales approach. Answered all questions clearly. Warm and friendly. Damon Mills very good at explaining computerized vehicle . Slow and methodical. Gave us time to digest info before explaining the next step. Clearly stated we could call at any time when more help needed. More

by MLOCKHART6008 Verified Customer Verified Customer

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Marshall was awesome. Highly recommend Lexus of Sarasota. Great selection and service! Will definitely buy again! Highly recommend Lexus of Sarasota. Great selection and service! Will definitely buy again! More

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My experience with Lexus of Sarasota was very impressive from start to finish. At the beginning I submitted my interest via the internet to 5 different dealers. Marshall followed up with me right away with from start to finish. At the beginning I submitted my interest via the internet to 5 different dealers. Marshall followed up with me right away with a text that evening and then again in the morning. Only one other dealer responded but a full 24 hours later. Marshall provided the same excellent customer service all the way through my transaction. He was professionally persistent but not high pressure and really stayed on top of all the details. I live an hour away but it was well worth the drive as Marshal made everything so easy right from the start! I chose a Lexus because it is a high quality car and Marshall and Lexus of Sarasota consistently represented this brand with the top notch service. I'm super happy with my car and I highly recommend Marshall and Lexus of Sarasota! More

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Mark Brown was always available and informative throughout the whole process Also Damon was very patient and guided us through navigating the NX systems throughout the whole process Also Damon was very patient and guided us through navigating the NX systems More

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The dealership is well run, and efficient. The automobile descriptions and specs are accurate and complete. The salespeople are friendly and reasonably knowledgeable about the cars, the services and the clos descriptions and specs are accurate and complete. The salespeople are friendly and reasonably knowledgeable about the cars, the services and the closing process. Good place to do business. More

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Professional and Respectful The entire team was professional and respectful. I felt they could see I was uncomfortable "making a deal" and they completely let me go at my own pa The entire team was professional and respectful. I felt they could see I was uncomfortable "making a deal" and they completely let me go at my own pace. They found the exact car that I wanted and worked the price that I wanted.....but I still couldn't say yes because I was nervous....I was able to go home and think about it, but was told that the car might sell and I took that gamble. I called early the next day they opened, Monday, and said I wanted the car and set an appointment for Wednesday to pick it up. When I got there Grant said my car sold before I called so he found another one just like it.......except it had an upgraded stereo.....I said how much more to me and he said nothing!!!! Because he paid attention to me when I test drove the other one he knew how important the stereo was to me. This was a great surprise. The entire process was seamless, professional and thorough. I will definitely recommend Wilde Lexus to everyone. More

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