Damon Mills | Page 4

Great selection of vehicles. Knowledgeable and friendly sales and service staff. Although dealing with extensive renovations, they made us welcome and comfortable. Knowledgeable and friendly sales and service staff. Although dealing with extensive renovations, they made us welcome and comfortable. More

Print

I had a very disappointing and frankly unethical experience with Lexus of Sarasota. As an out-of-state buyer (New York), I was given a purchase breakdown that included Florida state taxes, Florida t experience with Lexus of Sarasota. As an out-of-state buyer (New York), I was given a purchase breakdown that included Florida state taxes, Florida tag fees, and other inflated add-ons — despite the fact that I would be titling and registering in my home state. This is misleading and could easily result in a customer being double taxed. On top of that, they added over $1,800 in dealer “documentation” and “electronic filing” fees—far above industry norms. It’s shocking to see a luxury dealership operate in such a way, especially when trying to build trust with potential buyers who could have purchased a vehicle from them. Practices like this are unethical and disgusting. Instead of treating customers with honesty and respect, they bury them in unnecessary charges and make the process intentionally confusing. I walked away from the deal, and I would caution anyone considering doing business with Lexus of Sarasota to review every line item carefully before signing anything. Luxury branding means nothing if the dealership operates without integrity. More

Print

My experience with Lexus of Sarasota was great. Everyone was very nice and helpful and the transaction was smooth. Highly recommend Damon Mills! Everyone was very nice and helpful and the transaction was smooth. Highly recommend Damon Mills! More

by rinpalm Verified Customer Verified Customer

Print

Knowledgeable, personable sales rep that helped me find my car. He did a great job. my car. He did a great job. More

by BYBFAN Verified Customer Verified Customer

Print

Damon Mills was very personal and helpful! Our Lexus vehicle purchase was a great experience! Our Lexus vehicle purchase was a great experience! More

by ryan_zahniser Verified Customer Verified Customer

Print

your dealership is better than Tesla, and Tesla is the worst… that is not saying much.This is my third Lexus, I formerly whole heartedly recommend your dealership, I can no longer do so and would suggest worst… that is not saying much.This is my third Lexus, I formerly whole heartedly recommend your dealership, I can no longer do so and would suggest buying online for a better experience. More

by KIRKNCHRIS Verified Customer Verified Customer

Print

Do not want to write 15 words. Do not like this form of demand. Thanks Do not like this form of demand. Thanks More

by nancyjennings4630 Verified Customer Verified Customer

Print

I was served by Miss Ana Lima, excellent customer service and very friendly, thanks you very much for you service and very friendly, thanks you very much for you service More

Print

Everyone I encountered at the dealership were very helpful. Damon was fantastic. Devyn (sp?) and Jaden were very helpful with the technology in the car. My thanks to everyone helpful. Damon was fantastic. Devyn (sp?) and Jaden were very helpful with the technology in the car. My thanks to everyone More

by fabkel2 Verified Customer Verified Customer

Print

My service appointment was rescheduled twice. I realize that there are things that happen to cause a need to change, i was notified in advance the first time. However I arrived for the new appoin I realize that there are things that happen to cause a need to change, i was notified in advance the first time. However I arrived for the new appointment only to be told that there was a back up and the wouldn’t have time that day to address my car. Rather than coming to the dealership I could have been called the second time to reschedule again. More

by CARONJWARD Verified Customer Verified Customer

Print