Damone Mixon

I wasn't sure I even wanted to respond but I think it's important. First, the financing part of my experience was not good. I explained that I wanted to finance for 60 months. However, Jill had the paperwo important. First, the financing part of my experience was not good. I explained that I wanted to finance for 60 months. However, Jill had the paperwork ready for 84 months. We had to start over. Next, I had researched the various percentages that were out there and found that PNC was the lowest. That one was never checked. I insisted that I wanted to use PNC, so we had to start over yet again. Next, the amount of times I had to say No Thankyou to the offering of a warranty. Oh my goodness. At least five times I had to say no. It was pushed over and over to the point of being truly annoying. You really shouldn't do that. As for Damone, I thought we would work well together. However, when I arrived this past Monday to pick up my car, he was sidetracked with other customers. He waled me outside to my car, we got in and called OnStar, and then he just left me there. He said I could play around with things after I got home. When my family showed up to share in the excitement of me purchasing a new car, he didn't even acknowledge them. Now that may sound petty on my part, but it really damaged the experience. He was so eager to get to his other customers, I was dropped like a hot potato. I was very upset with the experience. Something that was supposed to be fun and exciting turned into a very frustrating time. I had to Google the set up on several features of the car and all other people to help me. Disappointing. More

by KKAGE11 Verified Customer Verified Customer

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Finance manager doesn’t adequately explain the process. Prints a folder and picks a bank and ask you to sign paperwork. The day we was there he was rushing to ge his daughter. After signing, I looked at my Prints a folder and picks a bank and ask you to sign paperwork. The day we was there he was rushing to ge his daughter. After signing, I looked at my paperwork and asked the sales people what this $590 charge was for. They didn’t know. Then said extended warranty well that was $2300 at the bottom. I get home and look again the $590 was a scratch and dent policy we never asked for and it’s no cancellable. Also I was not asked about gap insurance. I like my vehicle but transparency is definitely missing and the financing needs to be communicated and working with the customer more. In the office instead of preparing it and sign here. More

by SAC1981 Verified Customer Verified Customer

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I took my Denali in for what I thought had a transmission problem they test drove it a couple of times said it was fine I pick it up it’s doing the same thing I complained about. There is definitely somethin problem they test drove it a couple of times said it was fine I pick it up it’s doing the same thing I complained about. There is definitely something wrong with the transmission it shugges along it is not smooth shifting my passengers noticed that something didn’t feel right so I don’t know what to do next ? More

by JOHNBROUILLARD55 Verified Customer Verified Customer

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This is my 7th car from Lunghammer…. .doesn’t that say it all! Great service and I’ve always been treated with respect. .doesn’t that say it all! Great service and I’ve always been treated with respect. More

by LOWENTHALB Verified Customer Verified Customer

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This is my second vehicle lease from Damone, and he once again made the process smooth and straightforward. I told him I don’t like surprises, and he respected that completely — clear answers, honest pricin again made the process smooth and straightforward. I told him I don’t like surprises, and he respected that completely — clear answers, honest pricing, no pressure. If you want a salesman who listens and keeps everything upfront, Damone is the one to work with. More

by marcs Verified Customer Verified Customer

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Damone was honest, straightforward and got me in and out quick. Was very happy to have found him when I needed a car. quick. Was very happy to have found him when I needed a car. More

by athreya rajan Verified Customer Verified Customer

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Mr. Mixon and the entire sales team was awesome. My salesman was knowledge when going over the truck details and answered all my questions, and gave me a tour of the facility. I would purchase another salesman was knowledge when going over the truck details and answered all my questions, and gave me a tour of the facility. I would purchase another vehicle from Lunghamer GMC in a heart beat. More

by mralpatrick28 Verified Customer Verified Customer

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Everything went very smoothly in the process of purchasing my envision. Damone was always available to answer my questions and was very knowledgeable and kind purchasing my envision. Damone was always available to answer my questions and was very knowledgeable and kind More

by JEHENLEY Verified Customer Verified Customer

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Everyone was professional that I came in contact with no one was “pushy” or a arrogant about getting things finished... one was “pushy” or a arrogant about getting things finished... More

by mynanceo Verified Customer Verified Customer

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Dealership was wonderful took the time to explain everything I needed to know and had the right inventory for me to pick out I would recommend dealership to anyone looking for a vehicle. everything I needed to know and had the right inventory for me to pick out I would recommend dealership to anyone looking for a vehicle. More

by paulrea7553 Verified Customer Verified Customer

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