Dan Berry | Page 27

Visit With An Old Friend My wife and I bought our Mercedes E320 in 2003. The car served us well for the next 15 years. Recently, a car crossed the center line and hit our car. My wife and I bought our Mercedes E320 in 2003. The car served us well for the next 15 years. Recently, a car crossed the center line and hit our car. Thankfully, we walked away uninjured. The safety features of our car saved us, unfortunately, the E320 is a total loss. My first thought of replacement went to someone I have known for years, Dan Berry with RBM of Alpharetta. Dan was my service representative ( the best ever) for the 2003 E320 until he transferred to sales. So, I looked to Dan for a new car. Dan is even better in sales than he was in service, and that is saying something! His dedication in helping us find the perfect car to fit our needs and the sheer fact he has been totally trustworthy over the years, made it easy to purchase our new GLC 300W. Thank you Dan and thank you to all of the great people at RBM of Alpharetta. More

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Excellent Customer Service I had the pleasure of working with Dan Berry who proved to be professional and extremely knowledgeable about Mercedes overall. He found the exact ca I had the pleasure of working with Dan Berry who proved to be professional and extremely knowledgeable about Mercedes overall. He found the exact car I wanted and has been available to me for questions I have had after driving it around for a while. He and his Sales Manager, Neil, make a great team. Everyone at the dealership, from sales, to the front desk to the finance center to the service center have all been very pleasant and professional. More

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Easy buying experience but things went down hill after that I had a couple of issues pop up immediately after purchasing a vehicle. I called and specifically asked to speak to a sales manager. Instead of respec I had a couple of issues pop up immediately after purchasing a vehicle. I called and specifically asked to speak to a sales manager. Instead of respecting my request to speak to a manager, they decided that having the salesman call me back would be acceptable. I didn't hear back from a manager until I eventually sent and email to him directly. Eventually the sales manager got in touch with me and unfortunately things went exactly as I assumed they would. He explained that it wasn't their problem and that it was my responsibility to make sure everything checks out before I buy the car. He even said to me "You know Joshua, maybe you shouldn't have bought the car". Look, I totally understand that I should have done a better job of having things checked out before I bought the car and I told him such. He then told me that the only reason he was willing to speak to me was because I admitted that I hadn't done my due diligence. RBM of Alpharetta claims to be different from other dealerships. Their ads claim that they are a "customer focused" dealership. The truth is that they operate just the same as any other dealer. They are always "working the deal" when they should be taking care of the customer. Making customers happy when everything goes right is easy. It's the was you handle the situation when things don't go so smoothly that really matters and they dropped the ball here. It isn't the fact that they didn't do anything for me that bothers me. It's the way they handled it. More

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Great organization! Great experience! Everyone at RBM of Alpharetta were extremely friendly and very professional - especially our sales representative Dan Berry. He was very knowledgeable Everyone at RBM of Alpharetta were extremely friendly and very professional - especially our sales representative Dan Berry. He was very knowledgeable about the car and he took the time to explain everything to us. Most importantly, Dan listened to us. We told him what we needed in any vehicle we purchased and he produced a vehicle that met all our expectations. Dan did an outstanding job and he is one of the main reasons we purchased our new car from RMB of Alpharetta. More

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Dan berry was great to work with!! Dan is the ultimate professional when it comes to his knowledge of cars.We will highly recommend him to anyone in the market for a car!! Dan is the ultimate professional when it comes to his knowledge of cars.We will highly recommend him to anyone in the market for a car!! More

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Dan Berry and RBM of Alpharetta Staff Dan Berry and the staff at RBM of Alpharetta made the car buying experience a pleasure and easy process for what can otherwise be a lengthy and cumber Dan Berry and the staff at RBM of Alpharetta made the car buying experience a pleasure and easy process for what can otherwise be a lengthy and cumbersome process at other dealerships. I would highly recommend seeing Dan at RBM for your next vehicle purchase. More

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Great exporence all around! Dan Berry and the entire RBM of Alpharetta team offered the most stress free and enjoyable car buying expirence imaginable! I will definitely be a rep Dan Berry and the entire RBM of Alpharetta team offered the most stress free and enjoyable car buying expirence imaginable! I will definitely be a repeat customer! More

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Mercedes C43 My family and I received no less than 5 star service at this dealership! Looking for a first car is hard enough, but Dan Berry helped me find the perf My family and I received no less than 5 star service at this dealership! Looking for a first car is hard enough, but Dan Berry helped me find the perfect car even though it took a while! It was a great experience and I really appreciate all the patience Dan had to look for the car(s) that I wanted! More

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Wonderful experience! I purchased my GLC Coupe from RBM of Alpharetta and I could not be happier ! Dan Berry did an awesome job working with me from beginning to end. I wou I purchased my GLC Coupe from RBM of Alpharetta and I could not be happier ! Dan Berry did an awesome job working with me from beginning to end. I would highly recommend Dan to help with your next car purchase. More

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The most professional automobile dealership I have visited. Starting with both receptionists when visiting RBM Alpharetta, I knew it was going to be a first class automotive dealership... My salesman was Dan B Starting with both receptionists when visiting RBM Alpharetta, I knew it was going to be a first class automotive dealership... My salesman was Dan Berry, he was super friendly and professional, giving me all his attention and helping me purchase a beautiful convertible. The manager, Neil Turry was also friendly and professional concerning my trade-in vehicle. Lisa Brennan and Sharon Thompson from the finance department were also very friendly and professional. Diane Evans helped me with the delivery showing me all the components within the vehicle making sure I understood them before driving out. Best 5 Star experience in my 56 years purchasing automobiles in 7 states. Thank You All for my experience at RBM Alpharetta. More

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