Dan Bush | Page 2

I have now purchased seven cars from this dealership over the last 10 years. My salesman, John Dissen, has always been highly professional, responsive, and courteous. He is extremely knowledgable about ca the last 10 years. My salesman, John Dissen, has always been highly professional, responsive, and courteous. He is extremely knowledgable about cars in general and Porsches specifically. My overall impression of Hennessy Porsche is that they are passionate about delivering absolutely the best customer experience possible. They respect my time both in the sales and service department. I always learn something useful when I visit there... everyone seems very approachable and informative, even if its not the person you primarily work with, Great team spirit, always positive. You've got to love that as a customer. Of course, the Porsche product line itself is amazing. There's not a car in that dealership that I wouldn't love to be driving. Its fun to be a customer there. More

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If there was a 1/2 star it would be more appropriate. I would not ever recommend anyone to have even a Honda let alone a Panamera serviced here. Lazy rushed work has my car in New York today from the da I would not ever recommend anyone to have even a Honda let alone a Panamera serviced here. Lazy rushed work has my car in New York today from the damages that were caused ( trust they have videos and photos of what caused the problem so these are facts). Nothing surprises me any more. There is no integrity and pride in work anymore. Like these mechanics so messed my car up. More

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I brought my wife’s Macan into service for the “timing chain cover leak”— a well known problem with the six cylinder engines. I was told that the engine needed to be dropped to make the repair, which is chain cover leak”— a well known problem with the six cylinder engines. I was told that the engine needed to be dropped to make the repair, which is basically removing the sheered off bolts, and replacing them with updated bolts supplied by Porsche. The quoted cost was over 8k. Doing some further research, I found that Porsche released an official repair bulletin for this exact problem many months prior, that indicated a way to make the repair without dropping the engine, substantially reducing the cost. I called and spoke with the service advisor, and asked him about the OFFICIAL Porsche bulletin. He indicated he wasn’t aware of it, but would ask the shop foreman. I get a call back 15min later, indicating that they can indeed do the repair using the new official technique indicated by Porsche NA. So, basically the service dept. would have been glad to charge me 8k for a repair that could be done for $800. I don’t believe for a second the service advisor didn’t know about this OFFICIAL Porsche repair bulletin. They are liars, dishonest, opportunistic, and have no sense of ethics. The shop does quality repairs— that’s true, and I believe the techs are very competent. But, the whole service dept is malignant in business practice. When it came time to pay the $800, the service advisor said something like “he’s willing to work with me on this” (likely bc he knew I was angry at being quoted 8K and calling them out on the rip-off attempt) and knocked it down to $735, as if he were doing me favor. I caught them in a flat out lie, and they tried to make up for it in the most pitiful fashion. This service center sucks. The “advisors” are goons, and so is the service dept manager. Please, spare me the optics of a reply that communicates concern for my justified disdain, and to call you directly to address my concern. What nonsense. You’re full of it, and you simply don’t care. It’s “just business, and, nothing personal, right? You know exactly what is going on, so maybe you’ll grow a conscience one day and do the right thing by your customers. I doubt it though. Aside from warranty repairs, never have your car serviced here if possible. There simply is no reason for it, unless absolutely necessary due to proprietary equipment. More

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I ordered my new Porsche from Hennessy Porsche. My Sales Advisor is Grant Van Brewer. The experience was above and beyond my expectations, especially since I'm coming from a long time BMW customer. My Sales Advisor is Grant Van Brewer. The experience was above and beyond my expectations, especially since I'm coming from a long time BMW customer. My new Porsche is a 2022 911 Carrera 4 GTS. From designing to ordering and picking up it was an awesome experience. The finance was very simple and quick, no long drawned out time wasting like any other dealerships. I worked with Chris Velez and John Sargent, which they were great and helped me and answered any questions I had. The General Manager also was very friendly and for him attentions to detail was on top. When my car came in to get PDI, my Service Advisor is Dan Bush, he took care of some extra installations of different accessories that were not included in the PDI and made sure everything was done correctly. All in all my experience with Hennessy was unbelievable and of course I would recommend to anyone to come and buy their first or next Porsche from Hennessy. I am already ordering my next Porsche, the new GT3. Hennessy got me for life. Thank you. Eric Lopez More

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Great experience from beginning to end. Purchased a new vehicle and Heather and the sales team were so awesome and made it the most pleasant experience. Purchased a new vehicle and Heather and the sales team were so awesome and made it the most pleasant experience. More

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Tito Esquivel is your guy for any Porsche purchasing needs. Made process comfortable and never felt rushed. needs. Made process comfortable and never felt rushed. More

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