Dan Faber | Page 20

We were very pleased with recent service on our 2018 Highlander after our car was vandalized (our catalytic converter was cut out). Parts were on backorder and the dealer gave us a loaner car to help u Highlander after our car was vandalized (our catalytic converter was cut out). Parts were on backorder and the dealer gave us a loaner car to help us out while our vehicle was awaiting repair. The service was promptly completed when the parts came in. Communication was excellent during this time. More

by SOLEIMCHIRHART Verified Customer Verified Customer

Print

I’ve been very happy with my transition from a full sized Chevy to my new 2022 Tacoma. However I did have a not so good experience with the shuttle service. I was apparently forgotten at the designated p Chevy to my new 2022 Tacoma. However I did have a not so good experience with the shuttle service. I was apparently forgotten at the designated pick up time. 45 minutes late to be exact. Also, I was asked if I’d be interested in a courtesy wash of which I did not get.. also forgotten. But it did make me question the service departments ability to maintain a quality service. Love my truck but service does become a factor as part of the long term relations and the brand loyalty I’ll keep when it’s time to upgrade… again. This is my second new Toyota purchase.. Will there be more? That all falls on the service departments ability to earn my confidence. More

by mscootter1 Verified Customer Verified Customer

Print

Advisors are fantastic, especially both Dan's! Go above and beyond & exhibit the highest of integrity. Thank you! Go above and beyond & exhibit the highest of integrity. Thank you! More

by NADINE Verified Customer Verified Customer

Print

I like that they asked if I would also like the complimentary car wash when I brought my vehicle in for an oil change. When I returned to get my vehicle, they helped me as soon as I walked in the complimentary car wash when I brought my vehicle in for an oil change. When I returned to get my vehicle, they helped me as soon as I walked in the service door. More

by REDWINO Verified Customer Verified Customer

Print

The service team is easy to work with and explains things clearly. They care about their customers and do great work. clearly. They care about their customers and do great work. More

by ETOHCHAP Verified Customer Verified Customer

Print

As always, everything was timely, friendly, and work was done well. Never a bad experience here. done well. Never a bad experience here. More

by JANELLEM.MOSLEY Verified Customer Verified Customer

Print

I received great service. I was greeted well when I got there. The service done on my car was done in timely fashion. A special thank You to Dan Faber I was greeted well when I got there. The service done on my car was done in timely fashion. A special thank You to Dan Faber More

Print

Always friendly and professional. Service is done on time and done right. I don't need to go to the dealer for service but I do because of the way they run their service department. Service is done on time and done right. I don't need to go to the dealer for service but I do because of the way they run their service department. More

by DAVEDILLAN Verified Customer Verified Customer

Print

Very friendly and efficient. They got me in early and took care of my needs They got me in early and took care of my needs More

by JILLKENNY Verified Customer Verified Customer

Print

I always have a good experience at St Cloud Toyota and this last time was no exception. Service is always prompt and staff are very attentive and friendly. this last time was no exception. Service is always prompt and staff are very attentive and friendly. More

by AJANORSCHKE Verified Customer Verified Customer

Print